Skyway Home

5626 Skyway Drive, Comstock Park, MI 49321

For more information about senior living options: (844) 490-3973

4.9 from 100 reviews
5 stars
96
4 stars
2
3 stars
1
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of Skyway Home

    Pros

    • pro The staff is very helpful.
    • pro Caleb is very helpful and friendly.
    • pro Joey provided great assistance with everything he needed.
    • pro Kaleb was thorough and showed many units.
    • pro Larry provided step-by-step information and was very helpful.
    • pro Jon is friendly, helpful, and professional.
    • pro John was excellent at helping with trailer space.
    • pro Brandon was awesome and helped select the right unit.
    • pro The facility is clean and easy to access.
    • pro ClearHome Self Storage delivers top-notch customer service.
    • pro Jon saved the day and went above and beyond to help.

    Cons

    • pro Kaleb couldn't do anything about the misinformation the customer received from two staff members on the phone.
    • pro The 20?20 unit size was misrepresented; customers should be told it's really two 10?20 units side by side with a wall between them, or else it causes stress.
    • pro The salesperson was rude for charging extra fees with no justification, especially since those fees weren't in the signed lease.
    • pro They don't deserve anyone's business due to rude staff and unnecessary charges.

    Review

    ClearHome Self Storage on Hurricane Shoals Road seems to consistently leave customers impressed with a combination of clean facilities, easy access, and exceptionally helpful staff. Across numerous reviews, people describe a smooth, stress-free rental experience from start to finish. The common thread is a commitment to clear communication, transparent options, and a willingness to go the extra mile to ensure customers find the right unit for their needs. The sentiment is clear: this is a place where, more often than not, the people you interact with make the process straightforward and pleasant.

    Central to many positive experiences is the staff, with particular emphasis on Jon. Time and again, guests praise Jon for being friendly, patient, and professional. He answers questions thoroughly, walks customers through their options and costs, and explains security measures in a way that puts minds at ease. Multiple reviewers note that Jon doesn't just sign people up; he helps them review multiple unit choices, assists with coordinating moving needs, and even goes out of his way to resolve issues that could complicate a move. One reviewer highlighted that Jon drove to secure a lock, while others thanked him for making the process fast, easy, and reassuring. In short, Jon is repeatedly described as the go-to person who makes the experience dependable and stress-free.

    Beyond Jon, other staff members also receive frequent praise for their expertise and kindness. Caleb receives standout compliments for being incredibly helpful, friendly, and clear in explanations from the moment clients walk in. Reviewers say he answered every question and guided them smoothly through the rental process. Kaleb - spelled both Kaleb and Caleb in different mentions - gets described as thorough and proactive, showing several unit options and ensuring customers understand how the space will work for them. One reviewer even notes that Kaleb couldn't fix misinformation from other sources over the phone but still got them squared away with the rental, underscoring a commitment to getting things right rather than just pushing a sale. Another mention highlights Kaleb's helpfulness in coordinating a truck rental, reinforcing the impression that the staff is capable across a range of needs, not just storage units.

    Other team members are praised for their role in helping customers find the right fit and secure their logistics. Joey is recognized for delivering great service and helping customers with everything they needed. Brandon earns praise for a no-nonsense, helpful approach that still feels supportive and thoughtful, especially when guiding customers to the right unit at the right price. Reviews frequently mention how easy it is to complete the rental, with staff showing patience while explaining options and ensuring that clients understand their costs and responsibilities. Several customers recount positive interactions with multiple staff members, emphasizing a culture of teamwork and consistent support.

    The experience at ClearHome is not just about the people; reviewers also point to the facility itself as a strong factor in their satisfaction. The storage units are described as clean, easy to access, and well-maintained, with customers noting that the environment feels secure and straightforward to navigate. There's appreciation for how quickly and smoothly payments can be managed online, and for being kept informed about website changes and due dates. Several customers mention how easy it was to review options and take possession immediately, which reinforces the sense of efficiency and reliability throughout the process.

    A few reviewers also touch on the value proposition. Many describe the rates as competitive, with one guest specifically highlighting a great deal on a unit and another noting the overall cost-to-size balance as very reasonable. There's also recognition of additional services being available on-site, such as being able to arrange U-Haul services or moving assistance when needed, which adds versatility for those in the midst of a move. The frequent positive experiences culminate in strong endorsements: customers say they would definitely rent from ClearHome again, recommend the facility to friends and family, and even share their appreciation for specific team members who made the experience especially positive.

    Of course, not every experience is perfect. One review stands out because it speaks to a frustration with misinformation from a couple of phone representatives and a sense that the information provided about a 20x20 unit was misleading. That customer suggests that the unit is actually two adjacent 10x20 spaces separated by a wall, and the miscommunication caused stress. Another review contains a harsher critique, criticizing management and certain sales practices as rude and implying unapproved or unexpected fees. These voices are important reminders that, while the vast majority of feedback is highly favorable, there can be isolated experiences that differ. Still, even in those cases, the overall pattern in the responses is one of a staff that is generally responsive, patient, and eager to make right by customers.

    In sum, ClearHome Self Storage appears to be a facility where customer care drives the experience. People repeatedly highlight the reliability and friendliness of staff members like Jon, Caleb, Kaleb, Joey, Brandon, and Larry, along with the practical benefits of a clean, accessible facility and straightforward processes. Most customers leave with a sense that they found the right unit for their needs, at a fair price, and with the confidence that they can handle payments and logistics with ease. The result is a strong, positive impression overall, backed by numerous stories of people being helped quickly, respectfully, and efficiently - often with a personal touch that makes the storage journey feel simple and secure.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (14 miles away) Kent County International (14 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Skyway Home in Comstock Park, MI offers a comprehensive range of amenities and care services for seniors in need of assisted living. Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs and catered to their special dietary restrictions. Each resident's living space is fully furnished and includes access to outdoor spaces for relaxation and leisure activities.

    Our dedicated housekeeping staff ensures that residents' living areas are clean and well-maintained, allowing them to focus on enjoying their time at Skyway Home. We also offer move-in coordination services to make the transition into our community as smooth as possible.

    At Skyway Home, we prioritize the health and well-being of our residents. Our caregivers provide assistance with activities of daily living, such as bathing, dressing, and transfers, as well as medication management and coordination with healthcare providers. For residents with specific dietary needs, we offer a diabetes diet, special dietary restrictions, and meal preparation services.

    Transportation arrangements are available for medical appointments and regular outings. In addition to our exceptional care services and amenities within our community, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby for residents to explore and enjoy.

    Residents can also participate in scheduled daily activities designed to promote social engagement and mental stimulation. At Skyway Home in Comstock Park, MI, we strive to create a warm and welcoming environment where individuals can age gracefully while receiving the personalized care they need.

    Nearby Places of Interest

    Places of Worship

    • Grace Fellowship (0.6 miles)
    • Rockford United Methodist Church (5.6 miles)
    • Ada Bible Church (5.6 miles)
    • First Congregational Church of Rockford (5.7 miles)
    • Rockford Baptist Church (5.8 miles)

    Restaurants

    • Wendy's (1.4 miles)
    • Archival Brewing (1.9 miles)
    • Flo's Pizzeria Ristorante & Sports Bar (2 miles)
    • McDonald's (2.2 miles)
    • Russ' Restaurant (2.3 miles)
    • Cheers Good Time Saloons (2.3 miles)
    • McDonald's (2.4 miles)

    Physicians

    • Metro Health Comstock Park (2.1 miles)
    • Presley David J DO PC (2.7 miles)
    • Grand Rapids Ophthalmology (3.2 miles)
    • Spectrum Health Medical Group (3.3 miles)
    • Alpine Oral Surgery (4.1 miles)
    • 4D Moments (4.3 miles)
    • Advantage Health (4.4 miles)

    Pharmacies

    • Meijer Pharmacy (2.2 miles)
    • Walgreens (2.5 miles)
    • Family Fare Supermarkets (3 miles)
    • Walgreens (3.1 miles)
    • Mercy Health Pharmacy Rockford (3.2 miles)
    • Walgreens (3.5 miles)
    • Walgreens (4.6 miles)

    Cafes

    • Biggby Coffee (2.3 miles)
    • Starbucks (3 miles)
    • Starbucks (5.3 miles)
    • Kitchen 67 (5.4 miles)

    Parks

    • Wahlfield Park (3.1 miles)
    • Provin Trails Park (3.3 miles)
    • Riverside Park (4.2 miles)
    • Huff Park (4.2 miles)
    • Rockford Dam Overlook (5.5 miles)
    • Belknap Park (5.9 miles)
    • Frederik Meijer Gardens & Sculpture Park (6.5 miles)

    Theaters

    • Celebration Cinema Grand Rapids North & IMAX (5 miles)

    Hospitals

    • Spectrum Health (6.4 miles)
    • Lemmen-Holton Cancer Pavilion (6.6 miles)
    • Helen Devos Children Emergency Room (6.7 miles)

    Frequently Asked Questions

    Where is Skyway Home?

    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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