15821 19 Mile Road, Clinton Township, MI 48038
For more information about senior living options: (844) 490-3973
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Lakeside senior living in this set of reviews is portrayed as a place where families find both genuine care and real challenges, depending on the specific building, the staff you encounter, and the day-to-day realities of operations. Across Baldwin House Lakeside and American House Lakeside, families describe an environment that can feel like a close-knit community one moment and a source of concern the next, with experiences that range from deeply moving to frustrating or troubling.
One of the most consistently glowing threads centers on the people who guide residents through what can be a daunting transition. Celeste, for example, is remembered for her warmth and know-how, walking families through the process with patience and expertise that left a lasting impression. Several reviewers emphasize that, beyond the physical space, it is the staff and their personal touch that make a difference. The sentiment is echoed in many notes about Lois, the Assistant Executive Director, who is praised for going "over and above" in answering questions, helping with budget challenges, and making residents feel seen and cared for. Multiple stories highlight kitchen and housekeeping staff as well, illustrating a culture where employees take the time to notice residents' needs and celebrate their daily accomplishments.
The facilities themselves are frequently described in affectionate terms. Reviewers point to newly remodeled, clean, and practical apartments that feel comfortable for those who require assistance. The presence of a social director and engaging activities is repeatedly lauded, with residents' communities huddling around events that foster connection, friendship, and a sense of belonging. Several families specifically commend the overall ambiance as conducive to a happy and active retirement, noting that residents sing, dance, and form meaningful relationships with peers and staff alike.
There are, however, clear cautions tucked into the praise. One reviewer expresses a stark warning: if you could, you'd give zero stars. The critique centers on significant service reductions at one of the facilities - no food on weekends, no housekeeping, and other essentials being curtailed in what is described as a major shift in the level of care. This reviewer describes the situation as "disgusting" and conveys the difficulty of trying to relocate an aging family member away from a place that has already been home for a couple of years, underscoring the emotional and logistical strain that such changes impose on families.
Beyond the structural and staffing notes, personal anecdotes reveal the powerful impact of compassionate caregiving. One family recalls a friend who spent months at Baldwin House, where staff were kind and familiar with residents, making them feel valued. Another story speaks to a mother who, since moving in, regained independence, engaged in activities, and found the care to be a genuine relief to the family. In several instances, reviewers describe a sense of reassurance that comes from knowing that a loved one is recognized by name, that meals are prepared with attention, and that daily life can continue with a degree of autonomy-in-place.
Yet not all experiences align with the positive consensus. A recurring concern centers on the consistency of care - everything from the ability to secure timely showers to accurately honoring a resident's dining preferences. One reviewer laments not getting showers when expected and repeatedly receiving food that did not match ordered menus. These notes remind readers that while the community can be a beacon of comfort and security, gaps in service can significantly affect perceptions of the living experience.
In a number of heartfelt testimonies, families recount remarkable personal transformations they witnessed in their loved ones. A father with dementia, a niece praising Lois, and numerous stories about mothers and grandmothers who ultimately regained a sense of independence and joy in social engagement all illustrate a common thread: when the right staff responses align with a well-maintained environment, residents flourish. The idea that staff remember residents by name, that they facilitate friendly daily interactions, and that they accommodate individual needs appears frequently as a key driver of trust and satisfaction.
Another strong theme is the sense of safety and ongoing support within the American House Lakeside community. Reviewers speak of a compassionate medical team, a clean campus, regular housekeeping, and the reassurance of a structured routine that allows residents to live independently within a supportive framework. Some families emphasize the value of the on-site amenities, the dining hall experience, and the broad array of activities designed to keep minds engaged and spirits uplifted. The overall tone is one of gratitude for a setting that allows an elder loved one to thrive in a living situation that respects autonomy while providing necessary safeguards.
A final, stark note reminds us that even in thriving communities, not every experience is flawless. A claim about bedbugs stands out as a severe red flag in one review, serving as a sobering counterpoint to the otherwise overwhelmingly positive narratives. This single report underscores the importance of ongoing vigilance in property maintenance and prompt response to resident concerns, as even isolated pest issues can have outsized effects on comfort and trust.
Taken together, the reviews paint a rich, complex portrait of Lakeside senior living. The most resonant themes revolve around extraordinary individual care from dedicated staff, a sense of community nurtured by events and activities, and well-maintained, comfortable living spaces that promote independence. They also reveal the undeniable reality that staffing pressures, policy shifts, and occasional maintenance concerns can dramatically alter a family's experience. For those seeking a senior living home, these narratives offer a portrait of Baldwin House Lakeside and American House Lakeside as places where compassion, personal attention, and community can shine - while also reminding prospective residents and families to ask pointed questions about services, schedules, and reliability to ensure a good fit for their loved ones.
American House Lakeside II is an assisted living community located in Clinton Township, MI. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable and supported.
Our amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each apartment, restaurant-style dining options for meals, a small library for book enthusiasts, telephone service in every apartment, transportation arrangement for non-medical needs such as errands or social outings, as well as transportation to doctors appointments when needed. We also have a wellness center that promotes overall health and wellbeing among our residents and offer Wi-Fi/high-speed internet access throughout the community.
Our highly trained staff provide exceptional care services including 24-hour call system available for any emergency needs or assistance required by our residents. We offer round-the-clock supervision to ensure the safety and wellbeing of all our residents. Our staff also provides assistance with activities of daily living such as bathing and dressing. We have specialized care available for those who require assistance with transfers or have specific dietary restrictions such as diabetes diet. Our team assists with meal preparation and service to cater to individual dietary needs. Medication management is provided to ensure proper administration of medications. We offer mental wellness programs to support emotional wellbeing among our residents.
In terms of dining options, we accommodate special dietary restrictions to ensure that all our residents can enjoy delicious meals prepared by our experienced culinary team.
We strive to keep our residents engaged and entertained with various activities including concierge services, fitness programs tailored towards senior individuals' abilities and preferences. Planned day trips are organized periodically for an opportunity to explore local attractions. Resident-run activities encourage social interactions among peers within the community. Scheduled daily activities ensure that there is always something interesting happening for our residents to participate in.
Our community is conveniently located near numerous amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents to easily access the services they require or explore nearby attractions.
At American House Lakeside II in Clinton Township, MI, we offer a warm and welcoming environment where residents can live comfortably while receiving the care and support they need.
American House Lakeside II is located at 15821 19 Mile Road, Clinton Township, MI 48038 in Macomb County, Michigan
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