Mill Pond Apartments

Pros

• The apartments are beautiful.
• Mill Pond is a great place.
• The staff are very nice.
• Maintenance is on top of fixing issues.
• The property is very clean.
• Residents are not bothered by bugs of any kind.
• The community is nice and quiet.
• The apartments are nice and clean, and the neighborhood is good.
• It is nice senior independent living.
• The community is well taken care of; buildings look great and the land is well maintained.

Cons

• It is described as a very awful place to live.
• The manager Dawn is described as rude, disrespectful, and a threat to residents.
• It is claimed that disabled residents do not receive decent treatment.
• The property is infested with bedbugs.
• Exterior safety lights have not worked for five months.
• There is only one working washer and one dryer for three buildings, with residents blamed for overloading them.

Review

Mill Pond presents itself as a place with a warmly inviting vibe, where the beauty of the apartments and the quiet, well-kept grounds draw people in. Several residents speak to a waitlist of about a year, suggesting that those who manage to secure a unit are joining a sought-after community. The setting feels comfortable for those who want a homey atmosphere, and many describe the overall environment as pleasant and welcoming.

In the more positive notes, residents praise the cleanliness and the responsiveness of maintenance. They report that issues get addressed promptly, and the property stays tidy and well cared for. The complex is described as a quiet place where neighbors largely keep to themselves, yet still feel friendly and cooperative. The sense of community is reinforced by remarks about people being kind, considerate, and respectful of each other's space and privacy. For some, this translates into a peaceful, low-stress living environment.

Amenities and practical details get frequent mention as well. The property offers features that support independent living, such as an elevator for second-floor access, an on-site handyman, and a dedicated management team described by some as helpful and attentive. There are special conveniences like emergency pull cords in bedrooms and bathrooms, which contribute to a sense of safety for residents, particularly those who live alone or have mobility concerns. Rent is noted to be on an income-based basis, which appeals to many who are seeking affordable housing options.

However, not all feedback follows the same tune. A very negative review centers on a manager named Dawn, who is described with strong language as being rude and disrespectful toward residents, including those who are disabled. The review goes on to claim an infestation of bedbugs and a series of management-related failures, including safety concerns. Specifically, it alleges that outside safety lights have been out for five months and that when asked about replacing them, Dawn suggested residents should raise money themselves. It also describes a situation with laundry facilities - only one washer and one dryer serving multiple buildings - and accuses Dawn of blaming residents for overloading the machines rather than addressing the underlying equipment issues. The same account portrays Dawn as threatening and as speaking about residents to other residents, painting a troubling picture of the management-tenant dynamic.

Amid the more painful feedback, there are equally strong positive perspectives that stress Mill Pond's strengths. Several reviewers say the community is well maintained and well taken care of, with neighbors who are friendly and supportive. One person even notes that a visit to the property left a lasting impression of cleanliness and upkeep, while another shares that their mother lives there and genuinely enjoys the living environment. The sentiment that Mill Pond is a good place to be if you're looking to be around people is echoed by multiple voices, who describe it as a nice senior independent living option with reliable, friendly staff and a sense of community.

Further affirmations highlight practical advantages for low-income residents, including reasonable rent based on income and accessible services. Reviewers mention on-site office staff or "HANDLERS" who help out, as well as the existence of a captain for each building to oversee matters when the office is closed. The presence of emergency features and a general sense of safe, accommodating living conditions appear frequently in these positive accounts. The overall tone in these comments is that Mill Pond can be a solid, well-managed place to live, especially for those seeking affordable options without sacrificing a sense of community or the conveniences of modern apartments.

Taken together, the collection of reviews paints a nuanced portrait. On one hand, Mill Pond is described as a beautiful, clean, and supportive environment with a quiet, neighborly vibe, senior-friendly features, and affordable housing options that draw people in. On the other hand, there are urgent concerns raised about management, safety, and pest problems, with allegations of rude behavior, inadequate maintenance of critical infrastructure, and a laundry system that places a burden on residents - especially those who are disabled. The one-year waiting list underscores demand and suggests that many potential tenants are drawn to the positives, even as they remain wary of the negatives.

For anyone considering Mill Pond, it would be prudent to weigh both sides carefully. If you value a clean, well-kept living space, a sense of community, and practical amenities that support independent living, Mill Pond has much to offer. If, however, you require highly responsive, respectful management and flawless building upkeep - especially regarding safety lights, pest control, and laundry facilities - you may want to visit, speak with current residents, and ask detailed questions about the current state of maintenance and the management team before making a commitment. The diversity of experiences here suggests that Mill Pond can be a warm home for some, while serving as a warning to others based on individual expectations and interactions with management.

Located in Buchanan, Michigan, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With several healthcare options nearby such as Buchanan Family Medical Center, Lakeland Regional Hospital, and various pharmacies like Rite Aid and Walgreens, residents can easily access medical care. Additionally, there are plenty of dining options ranging from fast food chains like McDonald's and Taco Bell to local favorites such as Gary Z's Sub Shop and McCoy Creek Tavern. For those seeking spiritual fulfillment, there are several places of worship within a short distance, including Morris Chapel and Christ the King Catholic Church. Nature enthusiasts will appreciate the proximity to parks like Riverfront Park and Love Creek Nature Center for outdoor recreation. Transportation is also readily available with South Bend International Airport just a short drive away. This area offers a mix of convenience and tranquility, making it an ideal location for seniors looking to settle down in Buchanan.

Restaurants

• McDonald's (0.3 miles)
• Gary Z's Sub Shop (0.5 miles)
• McCoy Creek Tavern (0.6 miles)
• River Saint Joe (1.2 miles)
• Tavern (4.5 miles)
• Iron Shoe Distillery (4.9 miles)
• Taco Bell (5.3 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (7.4 miles)
• Walgreens (7.5 miles)
• Walgreens (8.2 miles)
• Rite Aid (8.9 miles)
• CVS Pharmacy (10.6 miles)

Physicians

• Buchanan Family Medical Center (0.4 miles)
• J Wesley Heroman MD (2.1 miles)
• Lakeland Primary Care (2.1 miles)
• Lakeland Orthopaedics (2.1 miles)
• Lakeland Family Medicine (2.2 miles)
• Family Care Of Niles (2.2 miles)
• Lakeland General Surgery (4.6 miles)

Cafes

• Union Coffee House (0.6 miles)
• Starbucks (8.6 miles)

Hospitals

• Lakeland Regional (2.2 miles)
• Lake Region Medical Center (4.6 miles)
• Lakeland Hospital - Radiology (4.6 miles)
• Lakeland Hospital (4.6 miles)
• Clear Choice Adult Day (7.5 miles)
• Healthwin Specialized Care (7.6 miles)
• Pulmonary Critical Care (10.8 miles)

Places of Worship

• Morris Chapel (3.1 miles)
• Hope Community Church (7.5 miles)
• Christ the King Catholic Church (8.1 miles)
• Adventist Southeast Asia Projects (8.5 miles)
• Michiana Fil-Am Seventh Day Adventist Church (9.9 miles)
• Child Evangelism Fellowship (9.9 miles)
• The Grotto (10 miles)

Parks

• Riverfront Park (4.7 miles)
• St Patrick's County Park (6.2 miles)
• Fulkerson Park (6.5 miles)
• Wolf's Prairie Park (8.2 miles)
• Love Creek Nature Center (9.3 miles)

Transportation

• Atlantic Aviation (8.3 miles)
• South Bend International Airport (SBN) (8.7 miles)
• Nictd's South Shore - South Bend Airport (8.7 miles)
• Andrews University Airpark (8.8 miles)
• South Bend Station (10.5 miles)