Randall Residence at Encore Village

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  • Interior

    A modern living room with blue chairs and abstract art above a fireplace.

  • Decor

    A modern living room featuring a cozy seating area, wall art, and decorative accents.

  • Living Room

    A cozy and modern apartment living area with a kitchenette, featuring minimalist decor and comfortable seating.

  • Bedroom

    A cozy bedroom with a neatly made bed, dresser, and soft lighting.

  • Dining

    A modern dining room with patterned carpeting and stylish chairs arranged around tables.

  • Kitchen

    A modern kitchen with dark cabinets and stainless steel appliances.

  • Artwork

    A modern meeting room with tables, chairs, and wall artwork.

  • Seating Area

    A cozy cafe with colorful striped chairs and tables ready for guests.

  • Bathroom

    A modern bathroom featuring a toilet, shower with curtain, and tasteful decor including towels and wall art.

  • Salon

    A modern hair salon interior with styling chairs and large mirrors.

  • Minimalist

    A modern and minimalist bedroom featuring a blue sofa, cozy bed, nightstand, and decorative indoor plant.

Randall Residence at Encore Village

10663 Grand River Road, Brighton, MI 48116

For more information about senior living options: (844) 490-3973

4.7 from 14 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Memory Care

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    Overall Review of Randall Residence at Encore Village

    Pros

    • pro Randall Residence at Encore Village is the best assisted living facility in the area.
    • pro The facility feels like home and the staff are always kind to residents and families.
    • pro The staff and caregivers show compassion, attentiveness, and professionalism.
    • pro The facility employs kind people who truly care about what they do.
    • pro They have cared for residents through the stages of aging with love and support.
    • pro They helped families transition their loved ones to memory care and grieved with them.
    • pro Randall Residence is a special place filled with heart, compassion, friendships, and individualized care.

    Cons

    • pro The facility does not answer the phone; callers are kept in a loop at the front desk and ultimately reach voicemail.
    • pro Attempts to reach marketing and department directors during business hours often go unanswered, with calls ending on voicemail.
    • pro The reviewer questions how the business is run internally given this level of unresponsiveness.

    Review

    Randall Residence at Encore Village stands out in the memories of multiple families as a place that truly feels like home, where care goes beyond the basics to touch the heart of what aging well can mean. Across a range of experiences, families describe a warm, welcoming atmosphere where the facility's layout, decor, and everyday rhythm contribute to a sense of belonging. The residents' days are filled with meaningful activity, companionship, and dependable care, and the response from staff - from dining room teams to activity coordinators and nurses - consistently comes across as compassionate, attentive, and professional. For many families, choosing Randall Residence felt like finding a community that aligns with their values, offering safety, dignity, and a sense of normalcy during a time of big changes.

    What emerges most clearly is the way staff across the Randall community embraces residents through every stage of aging. Families recount staff who speak with genuine warmth, show up with smiles, and bring a level of thoughtful engagement to routine moments and special occasions alike. Several reviews highlight transitions - from moving a loved one into assisted living to guiding them into memory care - where the staff's steady presence helps calm fears and create a sense of continuity. One family notes how the team grieved with them when a parent passed, while still supporting the surviving loved one through the next chapters. The emotional intelligence and steadiness of the caregivers - whether in the dining room, in activities, or during quieter moments of one-on-one care - are repeatedly singled out as the core strength of Randall Residence.

    Families repeatedly celebrate the people who make a difference day to day. The staff directory names recur with gratitude: Bobby in admissions who helped with the transition, Lois in the dining room who keeps things running with warmth, Rene who plans daily activities and encourages participation, Denise whose welcoming smile makes every visit feel special, and Renee who leads engaging activities that foster connection and joy. Names like Rhonda, Michelle, Jared, Bobbi, and many others appear as markers of the coordinated teamwork that underpins the experience of care here. The impression is clear: behind the beautiful spaces and thoughtful programs is a front-line team that genuinely cares about each resident as an individual.

    The amenities and environment contribute profoundly to a sense of living well. Reviews describe Randall Residence as more than a place to stay - it's "like living in a close community" or even "an all-inclusive resort." The menu of offerings - meals, crafts, bingo, movies, a salon, chapel, field trips, a fitness center, and even ice cream - paints a picture of a vibrant, engaged lifestyle where residents can pursue interests, discover new friendships, and maintain routines that feel familiar and comforting. For families, the combinations of comfort, beauty, and activity create a backdrop where daily life stays meaningful, and residents can continue to cultivate independence and dignity in a respectful setting.

    Care extends to practical, everyday needs as well. One review mentions excellent on-site dental care, with a same-morning appointment and a treatment that left the tooth comfortable and functional. This kind of responsiveness reflects a broader approach to health and comfort: when the staff can coordinate timely services and support, it reduces stress for families and reinforces trust in the community. In moments big and small, the focus remains on preserving a high quality of life - something that families repeatedly note as the hallmark of Randall Residence.

    Despite the overwhelmingly positive experiences, there is also a caveat worth mentioning for a balanced view. A family describes difficulty reaching the front desk and receiving timely responses from marketing and department leaders, noting a loop-to-voicemail pattern during business hours and a lack of accessibility at times. While this stands in contrast to the otherwise glowing feedback, it serves as an important reminder that even in highly regarded communities, systems and communication channels can always be improved. The overall sentiment, however, remains one of gratitude for the care and community that Randall Residence offers.

    Across stories of aging, transition, and daily living, families express a strong sense of gratitude for the people who make Randall Residence a place where loved ones are treated with empathy, respect, and genuine affection. From the initial admissions conversations through the ongoing rhythms of memory care, dining, activities, and beyond, caregivers, administrators, and support staff are described as indispensable partners in preserving dignity and connection. For many families, Randall Residence at Encore Village isn't just a facility - it's a trusted home where their relatives can thrive, form friendships, and feel truly cared for by people who remind them every day why they chose this community.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Randall Residence at Encore Village is a memory care community located in Brighton, MI. Our dedicated staff provides personalized care and assistance to residents who are living with memory impairments such as Alzheimer's or dementia.

    Our community offers a range of amenities to enhance the comfort and convenience of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided regularly to maintain a clean and organized living environment. Residents can also enjoy outdoor space and a beautiful garden area.

    We prioritize the wellbeing of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff works closely with healthcare providers to coordinate necessary medical services for each resident. Medication management is also available to ensure that medications are taken properly.

    Nutrition is an important aspect of our care program, and we offer special dietary meal options tailored to the needs of each resident. Our dining room provides restaurant-style meal service where residents can socialize while enjoying delicious meals.

    Engagement in meaningful activities is encouraged at Randall Residence at Encore Village. Residents can participate in resident-run activities as well as scheduled daily activities designed to promote mental wellness and social interaction. We also offer specialized memory care programming for those with mild cognitive impairment.

    For added convenience, we provide transportation arrangements for medical appointments, ensuring that residents can reach their healthcare providers easily. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for the enjoyment and accessibility of our residents.

    At Randall Residence at Encore Village, we strive to create a warm and supportive environment for individuals living with memory impairments. With our comprehensive care services and inviting amenities, we aim to enhance the quality of life for each resident in our community.

    Videos

    Nearby Places of Interest

    Restaurants

    • Ritter's Frozen Custard (0.2 miles)
    • Culver's (1.3 miles)
    • Cheryl's Place (1.4 miles)
    • Stout Irish Pub (2.1 miles)
    • Sushi Zen (2.2 miles)
    • The Pound! Bar & Grill (2.2 miles)
    • El Arbol (2.2 miles)

    Physicians

    • Dr. James Dowd (0.4 miles)
    • University of Michigan Kellogg Eye Center (0.9 miles)
    • St Luke Hometown Healthcare (1.2 miles)
    • Livingston Pediatric Center (1.6 miles)
    • SVS Vision Optical Centers (2 miles)
    • Paris Asthma and Allergy Centers (2.4 miles)
    • Allergy Clinic of Livingston Co PC (2.9 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Kroger Pharmacy (1.1 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (4.5 miles)
    • Center Pharmacy (4.7 miles)
    • Good Neighbor Pharmacy (4.8 miles)

    Cafes

    • Panera Bread (1.2 miles)
    • The Coffee Bean and Tea Leaf (1.5 miles)
    • Brighton Coffee House and Theater (2.3 miles)
    • Starbucks (3 miles)
    • Panera Bread (3 miles)
    • Starbucks (6.4 miles)
    • Biggby Coffee (7.6 miles)

    Hospitals

    • Brighton Medsport (3.3 miles)
    • Brighton Health Center (3.3 miles)
    • Saint Joseph Mercy Health System (4.7 miles)
    • St Joseph Mercy Hospital (4.7 miles)

    Theaters

    • MJR Brighton Towne Square Digital Cinema 20 (3.6 miles)

    Places of Worship

    • St Mary Magdalen Catholic Church (3.8 miles)
    • Mile City Church Lyon (6.5 miles)
    • Hope Church (6.9 miles)

    Parks

    • Kensington Metropolitan Park (4.8 miles)
    • Whitmore Lake/Northfield Township Dog Park (6.8 miles)

    Transportation

    • Enterprise Rent-A-Car (5 miles)

    Frequently Asked Questions

    Where is Randall Residence at Encore Village?
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    • does my mom have dementia quizFive Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”

      The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.

    • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

      Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.


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