The Heritage Assisted Living

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The Heritage Assisted Living The Heritage Assisted Living The Heritage Assisted Living

The Heritage Assisted Living

14220 Helmer Road S, Battle Creek, MI 49015

For more information about senior living options: (844) 490-3973

4.9 from 27 reviews
5 stars
26
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of The Heritage Assisted Living

Pros

  • pro Heritage Assisted Living is described as a special place where the staff provide great care to residents.
  • pro The facility feels homey and welcoming, with staff who greet visitors with smiles.
  • pro Residents enjoy meals, daily exercise classes, social activities, and frequent outings.
  • pro The staff go above and beyond to help residents, such as fixing phones and ensuring loved ones can stay connected.
  • pro The staff make the transition to assisted living smooth by treating residents with respect and care.
  • pro Families note that the staff are kind, loving, and become part of the family.
  • pro The facility is clean, smells good, and is seasonally decorated.
  • pro The apartments are cozy, modern, and functional, with open visitation for family and friends.
  • pro There are many fun activities and healthy food options for residents.
  • pro The care is attentive, with staff described as extraordinary, patient, and dedicated.
  • pro Visiting nurses and professionals regard Heritage as a top-quality community with pleasant, helpful staff.
  • pro Families consistently express gratitude and highly recommend Heritage for their loved ones.

Cons

  • pro These place is so disrespectful to the employees.

Review

Heritage Assisted Living leaves a lasting impression on families and residents, often described as a warm, welcoming place where homey vibes and genuine kindness abound from the moment you step inside. Several families noted that the moment you walk through the doors, there is an immediate sense of comfort: staff greet you with eye contact and smiles, and the environment feels inviting and lived-in rather than clinical. For many who visit or place loved ones there, the atmosphere is described as both comforting and uplifting, setting the tone for the care that follows.

What stands out in many reflections is the way daily life is structured to keep residents engaged and connected. Mealtimes are enjoyed, and dinners become moments of socialization where residents forge friendships. The community offers a robust slate of activities - from daily exercise classes to social gatherings and occasional road trips - that keep residents active and connected to one another. Several reviewers emphasized how happy their loved ones are with the activities and the people they meet, noting that the social aspect of life at Heritage is a key part of the positive experience.

The staff consistently receives high praise for going above and beyond in caring for residents. In one memorable example, a staff member named Xyla quickly responded when a family needed help in their father's room, even re-dialing a call so a granddaughter overseas could speak with him. It's a recurring theme that the team is attentive, proactive, and deeply invested in residents' well-being. Families frequently describe the staff as kind, caring, respectful, and present - so much so that the staff feel like an extended family to the residents. The sense of trust and gratitude from families is often paired with appreciation for how smoothly transitions to assisted living are handled, with residents treated with the utmost respect and care.

Several reviews highlight transformative outcomes for residents facing health challenges. One family recalls that their mother's life changed for the better after moving in, with a sense of normalcy returning and the person they knew previously beginning to re-emerge. Another account speaks to the support for a grandmother facing Alzheimer's, where the staff's consistent kindness and involvement helped the family feel reassured and connected. The combination of compassionate care, personalized attention, and opportunities for social engagement appears to be a recurring thread that helps families feel confident about their loved ones' daily lives and future prospects.

From a health professional's perspective, Heritage is described as an exemplary community. A visiting nurse who has toured numerous assisted living facilities notes that Heritage stands out for cleanliness, pleasant smells, seasonally tasteful decorations, and a staff that is "the most pleasant and helpful." This reviewer, who previously served as a Wellness director in another setting, expresses clear confidence that Heritage provides some of the best care in the area. Such endorsements from healthcare professionals reinforce the positive sentiment that emerges from resident and family testimonials.

Care experiences that touch families personally are also a common theme. One family describes how their brother's medication management and encouragement to participate in activities contributed to noticeable improvements in his attitude and behavior. Another family shares how the facility's approach to individual care - customized to each resident's needs - along with a cozy but modern aesthetic, makes the living spaces feel like a true home rather than a clinical environment. The sense that staff treat residents with dignity and respect during difficult transitions is repeatedly cited as a cornerstone of the Heritage experience.

Across generations, families recount stories of safety, companionship, and meaningful engagement. Grandparents and parents are described as having regained a sense of purpose through outings, social interactions, and the opportunity to be part of a lively community. The testimonials speak to a shared belief that Heritage is more than a place to live - it's a place where people are valued as family members, where activity and social connection sustain well-being, and where the care team feels like an extended support system for the entire family.

There is also a note of candid balance within the collection of impressions. While the overwhelming majority of reviews are glowing, there is at least one remark that introduces a more critical perspective: "These place is so disrespectful to the employees." This single line stands out in contrast to the otherwise uniformly positive sentiment, suggesting that, as with any community, experiences and viewpoints can vary. It underscores the importance of ongoing attention to staff welfare and workplace culture, even in settings that otherwise receive high praise for resident care and family satisfaction.

In sum, Heritage Assisted Living is portrayed as a community where care, connection, and compassion are daily givens. Families repeatedly emphasize the welcoming environment, the attentiveness and kindness of the staff, and the meaningful activities that keep residents engaged and happy. The combination of personalized care, strong professional endorsements, and a tangible sense of home and belonging makes Heritage a trusted choice for many families seeking a supportive and nurturing place for their loved ones. The stories about joyous moments, improved quality of life, and a staff that feels like family weave a picture of a community that deeply values its residents and their families, even as it continues to strive toward ever-better care.

Features

Housing

  • 78 resident community capacity 78 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kalamazoo County (16 miles away) Kalamazoo County (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Heritage Assisted Living in Battle Creek, MI is a vibrant and welcoming community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enjoyable living environment, this community offers amenities such as a beauty salon, cable or satellite TV, a fully furnished space, gaming room, small library, and Wi-Fi/high-speed internet access. Residents can also enjoy delicious meals in the elegant dining room with restaurant-style dining.

In terms of care services, The Heritage Assisted Living provides 24-hour call system and supervision to ensure the safety and well-being of its residents. Trained staff members assist with activities of daily living including bathing, dressing, and transfers. Medication management is also provided for those who require it. The community has a mental wellness program in place to promote the emotional well-being of residents.

Residents have access to various activities designed to enhance their overall quality of life. These include fitness programs to promote physical health, planned day trips for recreation and exploration, resident-run activities that foster social connections, and scheduled daily activities for mental stimulation.

Conveniently located nearby are three cafes where residents can meet friends for coffee or enjoy a delicious meal outside the community. There are also several parks where residents can take leisurely walks or enjoy outdoor activities. In addition, there are numerous pharmacies available for easy prescription refills, along with many physicians who provide medical care to the community's residents. A variety of restaurants ensures that residents have plenty of options for dining out if desired.

For transportation needs, The Heritage Assisted Living offers both community-operated transportation as well as transportation arrangement services (non-medical). This includes transportation coordination for doctor's appointments. Nearby places of worship provide spiritual support and guidance while theaters offer entertainment options.

Overall, The Heritage Assisted Living in Battle Creek is an exceptional assisted living community that prioritizes the comfort and well-being of its residents. With its extensive amenities, comprehensive care services, and convenient location near various amenities, this community strives to create a fulfilling and enjoyable living experience for all.

Nearby Places of Interest

Places of Worship

  • Faith Baptist Church (0.3 miles)
  • St Joseph Catholic Church (2.2 miles)
  • Koinonia_FCCBC (4.3 miles)

Restaurants

  • Mancino's Pizza & Grinders (1.3 miles)
  • Big Boy (1.3 miles)
  • Taco Bell (1.3 miles)
  • Wendy's (1.7 miles)
  • La Cocina Mexicana (1.8 miles)
  • Cracker Barrel (2.1 miles)
  • Old China Restaurant (2.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (3.1 miles)

Theaters

  • W. Columbia 7 (1.5 miles)
  • NCG Cinema (2.8 miles)

Physicians

  • Physicians Center of Physical Medicine (1.9 miles)
  • Cereal City Pediatrics (1.9 miles)
  • Battle Creek Family Care (2.2 miles)
  • 20th Street Clinic (2.3 miles)
  • Associated Internal Medicine Specialists PC (2.3 miles)
  • Restorative Health Care (2.4 miles)
  • Borgess Neurology (2.4 miles)

Transportation

  • W K Kellogg Airport (BTL) (2 miles)

Pharmacies

  • Luxcare Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Rite Aid (2.5 miles)
  • Capital Ave Pharmacy (2.7 miles)
  • Walgreens (3.1 miles)
  • Walmart Pharmacy (3.3 miles)

Hospitals

  • Brookside Surgery Center (2.8 miles)
  • Fieldstone Center (4.3 miles)
  • Bronson Battle Creek Hospital (4.3 miles)
  • Fieldstone Center-Call Bchs Department of Psychiatry and Behavioral He (4.3 miles)

Parks

  • Leila Arboretum Society (4.1 miles)

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