Beacon Home at Battle Creek

5555 Bauman Road, Battle Creek, MI 49017

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
62
4 stars
12
3 stars
2
2 stars
2
1 stars
22

Assisted Living

Overall Review of Beacon Home at Battle Creek

Pros

  • pro Beacon Specialized Living provides a warm and supportive environment for individuals with diverse needs.
  • pro The Beacon team is supportive, collaborative, and committed to delivering the best care to residents.
  • pro Beacon is described as a safe, positive workplace that equips staff with tools that benefit them throughout life.
  • pro The WI East Region home managers are praised as troopers who keep residents as the top priority.
  • pro Beacon welcomes staff like family and encourages their success.
  • pro The Keystone program at Beacon offers residents an incredible opportunity for creativity and self-expression in a safe place.
  • pro The staff are described as compassionate, professional, and genuinely caring.
  • pro Beacon is a great place for people starting out in the field, with opportunities to learn and grow.

Cons

  • pro The Clio location reportedly had police involvement due to fights, with roadblocks that prevented entry.
  • pro Bondy Road residents are described as being bothered by loud disturbances that could be heard from a distance.
  • pro The workplace is characterized as disorganized, with pay not worth the mental toll and night shifts dangerously understaffed (one employee for up to six clients).
  • pro Uniforms and mandatory badges are not provided in a timely manner, and driving tests are not consistently conducted.
  • pro A reviewer stated that Beacon is "Not cool" and would not recommend the company.
  • pro It is claimed that a deaf young man died due to inadequate interpreter services and that the company refused to acknowledge any wrongdoing.
  • pro The Washburn home is described as unmaintained, with dirty cabinets, the oven left on, subs on staff, no one in charge, and diet concerns unmet.
  • pro The company is criticized for not being specialized, using underpaid staff, and frequently turning to police rather than properly managing residents with specialized needs.
  • pro An animal policy issue at Goodrich allegedly caused a resident to lose money and be evicted, with rights not valued.

Review

The collection of reviews about Beacon Specialized Living presents a jagged spectrum of experiences that vary wildly by location, shift, and individual situation. On one line, several entries paint Beacon as a company capable of transforming lives - both for the people they support and for the staff who work there. On another, a large number of complaints voice serious concerns about safety, organization, staffing, and respect for residents' rights. Taken together, the reviews tell a story of a workplace with real strengths in care, training, and compassion, but with serious shortcomings in consistency, administration, and accountability that leave many families and workers worried about day-to-day operations.

A recurring theme in the negative notes is safety and disruption in certain locations. The Clio site is described as a hotspot for police presence and public disturbances, including fights that spill onto the road and blockages that impede entry and exit. Nearby residents on Bondy Road express sympathy for the people living there, but lament the loud, disruptive environment that can be heard far away, suggesting a climate of ongoing commotion that undermines a sense of security for both residents and staff. Beyond noise and danger, there are concrete operational failures cited: understaffing on night shifts (one employee for as many as six clients with various disabilities), a long-standing lack of timely uniforms and mandatory badges, and unfulfilled commitments to driving tests or other onboarding requirements. The tone here is bluntly critical: the job's mental health demands are not matched by pay, scheduling, or proper resources, and the writer concludes with a strong recommendation against pursuing work there.

Yet the same set of reviews includes emphatic praise for Beacon's impact and culture. Several commenters describe Beacon as a company that helped them or their loved ones "transform" and become more capable, with improvements in training, support, and the quality of care provided to residents. Multiple voices describe Beacon as a warm, supportive environment where staff are genuinely caring and where residents benefit from a team that makes "a huge difference" through consistent support and attention. One reviewer credits Beacon with helping their individuals and coworkers alike, noting that the organization provides opportunities that strengthen home life, professional growth, and daily care. In this more favorable vein, reviewers highlight the care team's professionalism, the kindness of staff, and the sense of belonging Beacon can foster - both for new employees who feel welcomed and for residents who come to feel safe and valued.

Even within the positive frame, there is recognition of ongoing development and transition. Some entries highlight that Beacon's leadership, especially during major transitions (such as moving from an earlier organization to Beacon), faced challenges but remained committed to residents' well-being. There are appreciative notes about the WI East Region managers who are described as "troopers" through transitions, maintaining focus on residents while adapting to new systems and workflows. Several testimonials emphasize personal growth and strong relationships formed at Beacon, including moments when residents open up, share stories, and look forward to interacting with staff because of the supportive environment. The sentiment here is that Beacon's core strengths lie in people - dedicated staff who connect with residents, foster creativity (as with the Keystone program and the arts), and contribute to a sense of family and belonging.

Still, the narrative cannot ignore a broader pattern of serious criticisms that touch on governance, transparency, and the rights of residents. A number of entries complain about aggressive or inappropriate behavior by staff, including a troubling allegation that an employee bullied others online and that a person in the mental health field would expect higher ethical standards from colleagues. Other reviews describe failed or insufficient support services for residents with sensory or communication needs; in one particularly grave account, a deaf young man allegedly died due to insufficient interpreter services, with staff reportedly resistant to acknowledging fault or addressing violations of law regarding effective communication. These entries cast Beacon as a company that, in certain instances, allowed gaps in essential accommodations and protections for vulnerable residents.

Additional negative experiences focus on the physical state and day-to-day operations of specific homes. The Washburn location is described as poorly maintained, with dirty kitchen cabinets, a stove left on with the door open, and a perception that staff were overwhelmed or unsupervised. Diet and medical needs were said not to be met, and there is a sense of general neglect, with some staff described as subs and "not in charge." Other reviewers argue that some homes are not truly specialized in handling residents with complex needs, citing low pay for staff and a lack of specialized expertise on site, leading to calls for police involvement and, in some cases, displacement of residents to other facilities. The Otsego location is criticized for smells and chaotic management changes, with claims that families feel misled about finances and outings, and a sense that money is not handled responsibly or transparently. Taken together, these comments suggest that for some locations the basic standards of maintenance, specialized care, and accountability are not consistently met.

There is also a thread of personal and family turmoil that adds to the cautionary tone. One reviewer shares a painful account of a wife who was a former resident, describing mistreatment, coercive behavior, and a sense that the facility gaslighted her; the reviewer expresses pride in her subsequent independence and achievements, using the contrast to urge others to do thorough research before placing loved ones in care. In another case, a resident at Beacon Goodrich reports an experience around animal policy - being promised one thing to obtain a pet, then being told otherwise and ultimately being asked to leave, a sequence that left the resident feeling betrayed and claiming a loss of rights and autonomy. A separate review mentions repeated lobbying for better transparency around animal policies and rights, highlighting the tension between residents' desires for autonomy and the facility's policy constraints.

Despite the mixed and often starkly divergent experiences, the overarching thread is clear: Beacon Specialized Living embodies a complex blend of compassionate care, personal growth, and community support on one hand, and administrative, safety, and rights-based concerns on the other. For families considering Beacon for a loved one, the reviews collectively suggest that experiences are highly location-specific and that outcomes depend heavily on the particular home, the staff on shift, and the level of oversight and resources available. The good news from the positive testimonials is that Beacon can be a source of meaningful connection, development, and improved quality of life when the environment is well-supported by trained staff, consistent policies, and attentive management. The cautionary notes, meanwhile, underscore the importance of thorough due diligence - visiting the facilities, questioning staffing ratios, reviewing policies for rights and interpreters, and seeking current feedback from multiple families and workers before making a decision.

In sum, Beacon Specialized Living appears to be a company with real potential to do good, especially when it succeeds in fostering a nurturing, well-staffed, and policy-driven environment. Yet the experience of care is not uniform across locations. Safety concerns, organizational gaps, and disputes over resident rights and services emerge as serious red flags in several reviews. Prospective families and potential employees are advised to evaluate specific homes individually, ask pointed questions about staffing, training, pay, uniforms, and driving requirements, and seek up-to-date, location-specific information to determine whether a given Beacon location aligns with their needs and expectations.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kalamazoo County (21 miles away) Kalamazoo County (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Beacon Home at Battle Creek in Battle Creek, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Our residents enjoy the convenience of a spacious dining room, where they can savor delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing a comfortable and cozy living space for our residents. Our beautiful garden and outdoor spaces provide a serene environment for relaxation and socialization.

At Beacon Home at Battle Creek, housekeeping services are provided to assist with the maintenance of each apartment, allowing our residents to focus on enjoying their time here. We also offer move-in coordination services to make the transition into our community as smooth as possible.

Care services at Beacon Home at Battle Creek are tailored to meet the individual needs of each resident. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure seamless communication and continuity of care. For residents with diabetes, we provide specialized diet plans to support their health needs.

Our community offers scheduled daily activities to keep our residents engaged and entertained. From games and arts and crafts to group outings, there is always something exciting happening at Beacon Home at Battle Creek.

Convenience is key at our location, as we have several nearby parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements are available for medical appointments or other errands that residents may need assistance with.

With its array of amenities, compassionate care services, and convenient location near essential establishments in Battle Creek, MI – Beacon Home is the ideal assisted living community for seniors seeking comfort, independence, and peace of mind.

Nearby Places of Interest

Places of Worship

  • Bethlehem Temple-Pentecostal Church (2.1 miles)
  • General Conference Of Seventh-Day Adventists (2.2 miles)
  • Koinonia_FCCBC (3.4 miles)
  • Church of Jesus Christ of Latter Day Saints (3.7 miles)
  • St Joseph Catholic Church (4.7 miles)
  • Faith Baptist Church (7.1 miles)

Physicians

  • Kidney Health Clinic (2.1 miles)
  • Nephrology Center (2.1 miles)
  • TLC Eyecare & Laser Centers (2.8 miles)
  • Behavioral Health Care PC (2.8 miles)
  • Bronson Battle Creek Cancer Care Center (2.8 miles)
  • Critical Care Pulmonary Medicine PC (2.8 miles)
  • Specialty Eye Institute (2.8 miles)

Hospitals

  • Davita of Battle Creek (2.1 miles)
  • Bronson Battle Creek MRI Department (2.7 miles)
  • Battle Creek Health System Main Campus (2.8 miles)
  • Bronson Battle Creek Hospital (2.8 miles)
  • Bronson Battle Creek Asthma Education Services (2.8 miles)
  • Bronson Battle Creek Hospital (2.8 miles)
  • Bronson Battle Creek Hospital (2.8 miles)

Restaurants

  • Arby's (2.2 miles)
  • Wendy's (2.6 miles)
  • McDonald's (3.1 miles)
  • Handmap Brewing (3.3 miles)
  • Clara's on the River (3.4 miles)
  • Griffin Grill & Pub (3.5 miles)
  • Jimmy John's (3.6 miles)

Pharmacies

  • Walgreens (2.2 miles)
  • Rite Aid (2.2 miles)
  • Hydro Meds (2.2 miles)
  • Family Fare Supermarkets (2.4 miles)
  • Rite Aid (2.7 miles)
  • Family Fare Supermarkets (2.9 miles)
  • Savemax Pharmacy (2.9 miles)

Parks

  • Leila Arboretum Society (2.7 miles)
  • Historic Bridge Park (6.7 miles)

Cafes

  • Starbucks (5.5 miles)

Transportation

  • W K Kellogg Airport (BTL) (5.6 miles)

Theaters

  • W. Columbia 7 (5.8 miles)

Frequently Asked Questions

Where is Beacon Home at Battle Creek?

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