Senior Helpers

Pros

• The one girl who provides care is liked by the reviewer.
• The agency tries to accommodate requests for the same caregivers.
• The reviewer understands that winter weather conditions can contribute to car issues.
• The agency attempts to send replacements when caregivers' cars break down.
• The reviewer appreciates the effort made by some caregivers to provide appropriate dementia care.
• Some caregivers are trained and knowledgeable about dealing with dementia patients.

Cons

• The condition of the caregivers' cars seems to be a recurring problem, causing frequent cancellations and breakdowns.
• The person in charge failed to fill out the schedule as requested, leading to confusion regarding who will be coming and on which dates.
• Some caregivers lack proper training and struggle with dealing with dementia patients effectively.
• Faye consistently fails to follow through on requests, causing frustration and dissatisfaction.
• The lack of readily available replacements for caregivers without functional cars is a concerning issue.
• Despite efforts to accommodate by assigning consistent caregivers, the overall service quality remains poor due to various issues mentioned above.

Review

Lately, there have been several issues plaguing our caregiving services. A recurring problem seems to be the condition of the caregivers' cars, which often leads to their inability to make it to their appointments or frequent breakdowns. Given the harsh winter conditions we have experienced, it is understandable to give them the benefit of the doubt. However, this recurring issue has become quite frustrating for us as clients.

Concerned about maintaining clear communication and organization, I provided a copy of our desired schedule to the person in charge and kindly requested that it be filled out accordingly. Unfortunately, this simple request went unfulfilled, leaving me in the dark about who would be arriving and on what dates. This lack of organization adds an unnecessary layer of stress to an already challenging situation.

While we do appreciate one particular caregiver who has shown competence and compassion towards our loved one, it is disheartening that she does not possess a reliable vehicle for transportation. This means that when her car is unavailable or broken down, alternative replacements are not always readily available from the agency. This inconsistency creates additional burdens for my family and raises concerns about our loved one's well-being and safety.

A noteworthy issue lies in the fact that many caregivers seem inadequately trained on how to handle individuals with dementia. This lack of training becomes apparent through their actions or lack thereof when confronted with challenging situations arising from cognitive decline. It is vital that caregivers receive appropriate training and education in order to provide effective care for those suffering from dementia.

One aspect of our experience that particularly bothers me is Faye's failure to follow through on requests or commitments made by her team. When we express a preference for certain caregivers due to their compatibility with our loved one's needs, they do try their best to accommodate such requests. However, Faye's inconsistency in fulfilling administrative tasks leaves us feeling frustrated and uncertain about the reliability of this agency overall.

In conclusion, while there are some caregivers within this agency who demonstrate dedication and competence, there are several issues that need to be addressed. The condition of their cars often leads to missed appointments or delays, causing inconvenience for the clients. Additionally, the lack of organization and communication further compounds these problems. The need for proper training in dementia care is evident, as some caregivers seem unprepared to handle the challenges associated with this condition. Furthermore, Faye's lack of follow-through on administrative tasks raises concerns about the overall reliability of the agency. It is imperative that these issues be acknowledged and addressed promptly in order to provide consistent and quality care for those in need.

This part of Adrian, Michigan offers a convenient and vibrant community for senior living. With a variety of restaurants within walking distance, including Lotus Palace, Puerto Mex Latino Grill, and Rice and Barley Taphouse, residents can enjoy diverse dining options. Nearby physicians such as the Adrian Counseling and Psychiatric Clinic provide easy access to healthcare services. Places of worship like St Johns Lutheran Church and transportation options like Adrian Taxi cater to residents' spiritual and travel needs. Pharmacies such as Wheelock Pharmacy and Walgreens are conveniently located for medication needs. Riverside Park offers a tranquil outdoor space for leisurely walks. ProMedica Herrick Hospital is nearby in case of medical emergencies. This area also features cafes like Biggby Coffee for social gatherings and entertainment options like Adrian Cinemas for movie enthusiasts. Overall, this area provides a comfortable and engaging environment for seniors looking to settle down in Adrian.

Restaurants

• Lotus Palace (0 miles)
• Puerto Mex Latino Grill (0 miles)
• Rice and Barley Taphouse (0 miles)
• Sauce (0 miles)
• Hooligan's Grill (0.1 miles)
• Club 109 (0.1 miles)
• Chomp Burger (0.1 miles)

Physicians

• Adrian Counseling and Psychiatric Clinic (0.1 miles)
• Family Medical Center of Mi (0.7 miles)
• Baxter William D Ms Jr DDS (0.7 miles)
• Heffron Clinic PC (0.9 miles)
• Tlc Eyecare & Laser Centers (0.9 miles)
• Lenawee Walk In Clinic (1 miles)
• Adrian Orthopedic (1 miles)

Places of Worship

• St Johns Lutheran Church - Pastors Office (0.4 miles)
• Adrian Spanish Church Of God (0.4 miles)
• Croswell Family Worship Center (0.6 miles)
• Adrian Dominican Sisters (1.2 miles)
• Siena Heights - St Dominic Chapel (1.2 miles)
• Christ the Redeemer Lutheran Church (1.3 miles)
• Cornerstone Community Church (1.8 miles)

Transportation

• Adrian Taxi (0.5 miles)
• Adrian Taxi (1.1 miles)

Pharmacies

• Wheelock Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Wheelock Pharmacy (1 miles)
• Adrian Family Pharmacy (1 miles)
• Rite Aid (1.4 miles)
• Meijer Pharmacy (1.6 miles)

Parks

• Riverside Park (0.8 miles)

Hospitals

• Promedica Herrick Hospital (1.5 miles)
• Lenawee Medical Care Facility (2.3 miles)

Cafes

• Biggby Coffee (1.7 miles)
• Starbucks (8.1 miles)

Theaters

• Adrian Cinemas (2.7 miles)