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Keystone Center in Leominster, MA

Keystone Center is an assisted living community in Leominster, MA.

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Keystone Center in Leominster, MA

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  • Interior

    A cozy bedroom with paintings on the wall and a bed with patterned sheets.

  • Outdoors

    A well-maintained building surrounded by lush greenery and a neatly trimmed lawn.

  • Decor

    A cozy living room featuring elegant couches, a central coffee table, and large windows adorned with stylish curtains.

  • Building

    A welcoming entrance to a well-maintained building, surrounded by greenery and under a cloudy sky.

  • Windows

    A spacious and well-lit indoor room set up with several tables and chairs.

  • Dining

    A cozy dining area with checkered tablecloths and floral decorations.

  • Landscaping

    Welcome to Leominster: A serene location marked by greenery.

  • Outdoor

    A welcoming visitors center surrounded by greenery and American flags.

  • Exterior

    A welcoming view of the Leominster building, surrounded by well-maintained greenery and a clear sky.

  • Exercise Equipment

    A well-equipped physical therapy room featuring parallel bars and various exercise tools.

  • Kitchenette

    A spacious dining area with tables and chairs, featuring a kitchenette against red walls.

  • Healthcare

    Signage for Leominster Rehabilitation and Nursing Center located at 44 Keystone Drive.

  • Physical Therapy

    A rehabilitation room equipped with therapy equipment including a large exercise ball, mats, and a whiteboard for tracking progress.

44 Keystone Drive, Leominster, MA 01453

For more information about senior living options: (866) 208-4318

3.1 from 40 reviews
5 stars
14
4 stars
7
3 stars
2
2 stars
2
1 stars
15

Overall Review of Keystone Center

differentiator 8 reviews mention this

Rebecca Powers stands out

The social worker Rebecca Powers is frequently described as highly supportive and easy to reach.

Several residents and families single out Rebecca Powers for consistent help during discharge planning, day-to-day questions, and emotional support for family members. Reviews describe her as available, proactive, and able to calm residents while resolving concerns. Even when other parts of the stay are criticized, people often return to Rebecca as a bright spot for communication and follow-through.

differentiator 4 reviews mention this

Therapy and rehab support

Residents who needed PT and OT describe measurable therapy progress and attentive sessions.

Reviews mention physical therapy and occupational therapy as meaningful parts of the rehab experience, with one resident describing regained movement after a stroke. Others credit PT/OT staff for being knowledgeable and encouraging, and for helping residents work through treatment plans. A contrasting review says ordered therapy did not translate into hands-on assistance, so experiences appear uneven depending on timing and staffing.

caveat 10 reviews mention this

Staffing and call-button response

Residents describe widely varying response times, with complaints of slow help when call buttons are used.

A recurring concern is that help can take too long when residents press the call button, including reports of half-hour waits and missed urgency needs. Multiple reviews also describe understaffing and inconsistent attention, alongside issues like alarms and assistance not arriving when expected. On the positive side, some families report attentive nursing and helpful staff, but several comments point to the experience being dependent on shifts and coverage.

caveat 6 reviews mention this

Cleanliness and maintenance vary

Reviews describe both spot-clean spaces and concerns about grime, rundown areas, and equipment problems.

One review says the building is kept extremely clean, and another notes spotless conditions after a move to a different wing. Others describe the facility as filthy and run down, with grime in common areas and bathrooms. Several residents also mention aging or unreliable equipment and upkeep issues, which ties cleanliness complaints to broader maintenance frustrations.

caveat 6 reviews mention this

Food quality is inconsistent

Dining quality is a mixed theme, with some residents praising meals and others calling food cold or tasteless.

Some residents describe the food as very good and great, including comments about complex meals and feeling “spoiled.” Others say meals are tasteless, often served cold, and that food service can be unreliable or slow to reheat. The community also lists diet-related meal planning, including special dietary restrictions and diabetes-related diets, which may influence the variety of dining experiences people report.

  • A cozy dining area with checkered tablecloths and floral decorations.
  • A spacious dining area with tables and chairs, featuring a kitchenette against red walls.
caveat 4 reviews mention this

Safety concerns and falls

Safety issues come up repeatedly, including reports of falls and moments when residents say help was not timely.

Multiple negative reviews mention falls, describing repeated incidents after call-button use or when assistance to the bathroom was not provided. One family reports a pattern of falls that resulted in fractures, and another describes fear and unsafe conditions related to limited staff response. A separate complaint also points to safety details like malfunctioning call systems and issues with grab bars, reinforcing why residents raise safety concerns in the first place.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Worcester Regional (21 miles away) Worcester Regional (21 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Gourmet Donuts (0.6 miles)
  • Starbucks (1.1 miles)
  • Gourmet Donuts (1.2 miles)
  • Panera Bread (1.5 miles)
  • Gourmet Donuts (2 miles)
  • Smokestack Roasters (2.8 miles)
  • Central Cup (3.6 miles)

Parks

  • BB Kidz Klub (0.7 miles)
  • Barrett Park (2.6 miles)
  • Coggshall Park (2.9 miles)
  • Marshall Park (3.3 miles)
  • Coolidge Park (3.4 miles)
  • Parkhill Park (4 miles)
  • Westminster Hill Playground (5.3 miles)

Physicians

  • Center For Digestive Wellness (0.7 miles)
  • Adult & Pediatric Dermatology, PC (0.8 miles)
  • Commonwealth Hematology Oncology PC (1.2 miles)
  • Cardiology Internists of Leominster (1.2 miles)
  • Medical Associates Pediatrics (1.2 miles)
  • Longview Orthopaedic Center (1.2 miles)
  • Dermatology Associates of Worcester County (1.2 miles)

Restaurants

  • Friendly's (0.9 miles)
  • North End Diner (1 miles)
  • Wendy's (1 miles)
  • McDonald's (1 miles)
  • The Daily Bagel Cafe (1.1 miles)
  • Applebee's (1.1 miles)
  • Cherry Hill Ice Cream (1.1 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.3 miles)

Hospitals

  • Leominster Hospital Emergency (1.1 miles)
  • Neurology Of Central Massachusetts (1.2 miles)
  • Burbank Hospital (4.5 miles)
  • Health Alliance Hospital (4.5 miles)

Places of Worship

  • Our Lady Of The Lake (1.3 miles)
  • Congregation Agudat Achim (1.3 miles)
  • Pilgrim Congregational Church (2 miles)
  • St Joseph Church (4.2 miles)
  • St Bernard's Parish (4.3 miles)
  • Bread of Life Church (7.8 miles)

Theaters

  • Entertainment Cinemas (1.4 miles)

Frequently Asked Questions

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