An Arm Around Mom and Dad in Waldorf, MD

1611 Debra Drive, Waldorf, MD 20601

For more information about senior living options: (844) 490-3973

4.6 from 33 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of An Arm Around Mom and Dad

    Pros

    • pro Shire has been absolutely amazing with the grandmother, showing compassion and going above and beyond.
    • pro Right At Home's staff are very helpful, communicative, understanding, thorough, and professional.
    • pro The team delivers an excellent experience from start to finish with dedicated and friendly staff.
    • pro Caregivers are reliable, on time, and follow agency policies and procedures.
    • pro The agency is professional and pleasant to families, with consistent communication even after hours.
    • pro Right At Home is a great establishment for clients, caregivers, and staff.
    • pro The nurse Sonya is outstanding, making life easier for the family.
    • pro RAH provides high-quality care with friendly, responsive, and caring staff and reasonable billing.

    Cons

    • pro The reviewer had trouble getting directions to the client's home from the agency staff and had to call a family member to navigate there.
    • pro They were left stranded when pickups failed on two dates, forcing them to use Uber and pay out of pocket.
    • pro On surgery day, the ride bailed at 7:08 am, which the reviewer called unprofessional and unacceptable.
    • pro There were issues with refunds, including a misdirected check and privacy concerns due to incorrect addresses.
    • pro The reviewer felt abandoned in a time of need and described the overall experience as the worst they have had with a paid service.

    Review

    This Waldorf-based home-care community is best suited for families seeking steady, compassionate in-home assistance that enables an aging parent to stay at home while receiving professional, personalized support. The strongest signal from the reviews is a pattern of caregivers who are patient, respectful, and genuinely engaged with clients. Families repeatedly highlight aides and nurses who deliver more than basic tasks - they become trusted companions who reduce daily stress, bolster routine, and give loved ones a sense of stability. When care plans are well matched to needs and communicated clearly, this provider consistently delivers a high level of warmth, reliability, and practical help.

    Those who should consider alternatives are families for whom flawless transportation coordination is non-negotiable or who require near-perfect administrative precision. The most consequential red flags in the feedback center on transport and logistics: a documented instance of missed pickups around surgery, last-minute cancellations, and claims that a ride was not available when needed. Add to that reports of refunds routed to the wrong place and privacy concerns tied to misdirected communications. In other words, for families whose days hinge on punctual, dependable transportation and meticulous administrative handling, these issues warrant serious caution and a closer look at backup plans.

    The core strengths - professional staff, consistent communication, and a clear care framework - do help offset typical service hiccups. Reviewers consistently credit the office for responsiveness and the care team for reliability, with references to well-coordinated scheduling and documented care expectations via an app. The availability of registered nursing oversight and hands-on, compassionate care elevates quality beyond routine housekeeping, giving families confidence that clinical needs are monitored and addressed. When a care plan aligns with the loved one's goals, the combination of trained caregivers and proactive communication produces tangible improvements in daily living, mood, and overall well-being.

    However, the severity and frequency of the negative episodes cannot be dismissed. The most troubling reviews describe abandonment during a time of medical need and privacy-framing errors that undermine trust. Such incidents - even if isolated - signal a potential pattern that could recur under stress or staffing surges. They remind families to demand robust contingency measures: reliable backup transport, clear escalation pathways, strict adherence to privacy protocols, and a personal point of contact who remains accountable during off-hours. In short, the positives become less persuasive if the provider cannot demonstrate airtight reliability when it matters most.

    Practically, prospective clients should approach with a rigorous checklist. Insist on a transparent staffing plan: caregiver-to-client ratios, the process for substitutions, and the criteria used to match aides to specific needs. Request a clearly defined transportation protocol, including backup options, approval processes, and a 24/7 on-call contact. Confirm how billing, refunds, and privacy safeguards are handled, and seek concrete examples of how issues were resolved for other families. Arrange a short-term trial to observe how care plans are executed, how substitutes are managed, and how communication flows during a transition from hospital or rehab to home.

    Overall, this community represents a compelling option for families prioritizing compassionate, professional home care with strong caregiver support and dependable office operations. The robust praise for staff quality, nursing oversight, and attentive communication points to a service that can meaningfully improve quality of life and daily functioning. Yet the disproportionate impact of transportation slips and administrative missteps in the worst cases cannot be ignored. If these risk areas can be addressed with disciplined protocols and reliable backup options, this provider stands out as a sound, practical choice for keeping an aging loved one safely at home. If not, families should evaluate alternatives that demonstrate more resilient logistics and a tighter track record on follow-through.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ronald Reagan Washington National (17 miles away) Ronald Reagan Washington National (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    An Arm Around Mom and Dad is a premier assisted living community located in Waldorf, MD. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

    Our spacious dining room provides a warm and inviting setting for meals, which are prepared by our experienced staff. The community is fully furnished, creating a cozy and homelike environment for our residents. Our beautiful outdoor spaces provide an opportunity to enjoy fresh air and nature.

    We understand the importance of housekeeping services in maintaining a clean and organized living space, so our dedicated staff takes care of all cleaning needs. Additionally, we offer move-in coordination services to make the transition into our community as smooth as possible.

    To keep residents connected with family and friends, we provide telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay connected virtually or even participate in online activities.

    Our highly trained caregivers are available to assist with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive proper medical attention. Our caregivers are experienced in managing diabetes diets, medication management, and can accommodate special dietary restrictions.

    Transportation arrangements for medical appointments are provided for added convenience. Residents can rest assured knowing that they have reliable transportation options available when needed.

    In terms of nearby amenities, there are two cafes, parks, pharmacies, doctors' offices, restaurants, places of worship, theaters, and hospitals located within close proximity to our community. Residents can easily access these facilities for leisure activities or medical needs.

    At An Arm Around Mom and Dad in Waldorf, MD we aim to provide a supportive environment where residents can live comfortably while receiving exceptional care services.

    Nearby Places of Interest

    Located in Waldorf, Maryland, this area offers a variety of amenities for seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Pinefield and Cedarville State Forest, residents can enjoy outdoor activities and nature walks. There are also numerous dining options including Sonic Drive-In, Chick-Fil-A, and Cheddar's Scratch Kitchen for those looking to dine out. In terms of healthcare, there are several physicians' offices and pharmacies within a few miles, as well as hospitals such as Civista Medical Center and MedStar Southern Maryland Hospital Center nearby for any medical needs. Whether you're looking to relax at a cafe like Panera Bread or catch a movie at Xscape 14 theater, this area provides a mix of leisure and essential services for seniors seeking a vibrant community to call home.

    Parks

    • Pinefield (0.5 miles)
    • Cedarville State Forest (1.7 miles)
    • White Plains Regional Park (6.3 miles)
    • Indian Head Rail Trail (6.3 miles)
    • Bensville Park (9.3 miles)
    • Marlton Community Park (9.9 miles)

    Restaurants

    • Sonic Drive-In (0.9 miles)
    • Chick-Fil-A (1.5 miles)
    • McDonald's (1.8 miles)
    • Cheddar's Scratch Kitchen (1.8 miles)
    • Popeyes Louisiana Kitchen (1.9 miles)
    • McDonald's (3 miles)
    • Denny's (3 miles)

    Theaters

    • Xscape 14 (1.7 miles)

    Places of Worship

    • Saint Peters Catholic Church (2.3 miles)
    • Maryland Gospel Assembly (4.9 miles)
    • Lifepoint Church (4.9 miles)
    • Lighthouse Baptist Church (6 miles)
    • St Marys Catholic Church (6.7 miles)

    Physicians

    • Patient First - Waldorf (2.8 miles)
    • William J Levy (3 miles)
    • Tahir Sait (3 miles)
    • Hanger Clinic: Prosthetics & Orthotics (3.3 miles)
    • Said M Ali MD (3.5 miles)
    • Dr Weinstein (3.6 miles)
    • Civista OB Gyn Associates (3.8 miles)

    Pharmacies

    • CVS Pharmacy (2.9 miles)
    • Care Pharmacies (3 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4 miles)
    • Target Pharmacy (4 miles)
    • High Street Discount Pharmacy (4.2 miles)

    Hospitals

    • Civista Medical Center (3 miles)
    • Precision Orthopedics and Sports Medicine (3 miles)
    • MedStar Southern Maryland Hospital Center (6.6 miles)
    • Um Charles Regional Medical Center (10.5 miles)
    • Charles Regional Medical Center - Kent Building (10.5 miles)

    Cafes

    • Panera Bread (3.1 miles)
    • Starbucks (3.5 miles)
    • Panera Bread (8.2 miles)
    • Panera Bread (10.1 miles)

    Frequently Asked Questions

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