An Arm Around Mom and Dad

1611 Debra Drive, Waldorf, MD 20601

For more information about senior living options: (844) 490-3973

4.6 from 33 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
0
1 stars
1

Assisted Living

Overall Review of An Arm Around Mom and Dad

Pros

  • pro Shire has been absolutely amazing with her grandmother, showing compassion, friendliness, and going above and beyond.
  • pro The service is very good and highly recommended.
  • pro Right At Home delivered an excellent experience from start to finish, with staff who were helpful, communicative, understanding, thorough, and professional.
  • pro The Right At Home staff, including Sonja, Mercy, Jamie, Jaimee-Lynne, Valarie, Angel, and Victoria, were exceptional.
  • pro RAH office staff provided timely responses to phone calls and caregiving needs.
  • pro The caregiver was reliable, punctual, and followed agency policies and procedures.
  • pro The agency has been professional and pleasant to both clients and family members, keeping in touch and having caregivers check in after hospitalizations.
  • pro Right At Home is a great establishment for clients, caregivers, and staff.
  • pro Mrs. Sonya, the nurse, is highly valued and makes life easier.
  • pro The staff are friendly and the overall experience is positive.
  • pro The aides were matched perfectly to needs and are professional and caring, improving quality of life.
  • pro The team is patient, understanding, and compassionate, making clients feel welcomed.
  • pro Right At Home delivers high-quality staff who meet needs, with a helpful app, friendly and responsive service, reasonable billing, and strong recommendations.

Cons

  • pro There was trouble getting directions to the client's home from agency staff, forcing reliance on a family member.
  • pro The client felt they should receive bonus pay and the entire noon-to-7 pm shift.
  • pro The client described the experience as the worst ever, noting they were left stranded not once but twice.
  • pro The surgery-day transportation failure was described as terrible and inexcusable.
  • pro There were privacy and billing issues, including a misdirected check and delayed refunds.
  • pro The client felt abandoned in their time of need.

Review

Families and clients across several weeks and situations describe Right at Home as a consistently compassionate and capable partner in home care. The overarching impression is that the agency not only provides hands-on assistance with daily tasks and medical needs but also builds meaningful, trust-based relationships with clients and their families. From the moment of engagement through ongoing scheduling and care delivery, many reviewers highlight a level of professionalism, warmth, and reliability that helps ease the stresses that come with caregiving.

A recurring theme is the personal touch provided by the caregivers and the staff who coordinate care. Numerous reviewers praise specific aides and nurses who stood out for their kindness, patience, and attentiveness. Families note that caregivers not only meet practical needs but also become valued companions who brighten days and establish routines that improve overall quality of life. In one account, a grandmother received consistent, compassionate care from caregivers who were described as patient, understanding, and highly attentive. Another reviewer singled out a nurse by name - Mrs. Sonya - as making lives noticeably easier through her care. The sentiment consistently returns to the idea that good care stems from people who genuinely care about the person receiving it.

Communication and coordination emerge as strengths that set Right at Home apart for many clients. Families frequently applaud the office staff for timely responses to phone calls and care-related needs, and they appreciate how care expectations are clearly communicated to the assigned staff - often via an app that helps keep everyone on the same page. Reviewers recount that scheduling is handled smoothly, that caregivers arrive on time, and that substitutions or adjustments are managed in a professional, organized way. The impression given is that the agency takes care to align caregivers with each client's unique needs and preferences, which translates into consistently positive day-to-day experiences. When everything runs smoothly, clients feel supported by a team that is easy to work with and quick to respond.

The positive experiences extend to the broader impact on families. Several reviewers express deep appreciation for how the agency supports not only the person receiving care but also the relatives who are coordinating services. Comments highlight how staff communication and reliability help families feel informed and confident in the care their loved ones are receiving. In many instances, reviewers report that they would not hesitate to reuse Right at Home or to recommend the agency to others, underscoring a strong sense of trust in the team's ability to meet both present needs and future care challenges. The consistency of quality - whether the care is ongoing three times a week or more intensive - appears to be a hallmark of the service.

Of course, no review collection would be complete without acknowledging an exception. One reviewer recounts a highly negative experience that stands in stark contrast to the generally positive tone. They describe missed rides on surgery day, last-minute cancellations, and a frustrating cycle of refunds and misdirected checks. The account details a troubling sequence: a pickup was canceled, the client had to arrange alternative transportation, and reimbursement efforts were mishandled, raising concerns about privacy and administrative oversight. This negative experience is presented as a painful outlier in an otherwise favorable landscape, emphasizing that while the majority of interactions are characterized by reliability and care, diligence and accountability in administration are also crucial to sustaining trust.

Despite that isolated incident, several reviews repeatedly emphasize the high quality of care in specific locales. For example, several reviewers call out the effectiveness of the team in Waldorf, Maryland, praising the office staff as responsive and the caregivers as capable and dependable. They point to the agency's ability to match clients with the right aides as a key factor in achieving positive outcomes, and they note that the streamlined processes - whether through scheduling, training, or ongoing support - help families feel confident in the care plan. The combination of skilled clinicians, supportive families, and a governance structure that strives for continuous improvement appears to be the backbone of the favorable reputation.

In sum, Right at Home is viewed by many families as a dependable, compassionate option for home care, marked by strong caregiver relationships, proactive communication, and a responsive office team. The stories collectively convey not just the delivery of services but a collaborative, person-centered approach that respects the dignity and preferences of each client. While there are cautionary notes about administrative missteps that can derail even a well-intentioned plan, the prevailing message is one of genuine care, professional excellence, and a willingness to go above and beyond to support both clients and their families. For those seeking dependable in-home assistance, the experience described across these reviews suggests that Right at Home remains a trusted partner capable of delivering meaningful, life-enhancing care.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (17 miles away) Ronald Reagan Washington National (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

An Arm Around Mom and Dad is a premier assisted living community located in Waldorf, MD. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

Our spacious dining room provides a warm and inviting setting for meals, which are prepared by our experienced staff. The community is fully furnished, creating a cozy and homelike environment for our residents. Our beautiful outdoor spaces provide an opportunity to enjoy fresh air and nature.

We understand the importance of housekeeping services in maintaining a clean and organized living space, so our dedicated staff takes care of all cleaning needs. Additionally, we offer move-in coordination services to make the transition into our community as smooth as possible.

To keep residents connected with family and friends, we provide telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay connected virtually or even participate in online activities.

Our highly trained caregivers are available to assist with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive proper medical attention. Our caregivers are experienced in managing diabetes diets, medication management, and can accommodate special dietary restrictions.

Transportation arrangements for medical appointments are provided for added convenience. Residents can rest assured knowing that they have reliable transportation options available when needed.

In terms of nearby amenities, there are two cafes, parks, pharmacies, doctors' offices, restaurants, places of worship, theaters, and hospitals located within close proximity to our community. Residents can easily access these facilities for leisure activities or medical needs.

At An Arm Around Mom and Dad in Waldorf, MD we aim to provide a supportive environment where residents can live comfortably while receiving exceptional care services.

Nearby Places of Interest

Located in Waldorf, Maryland, this area offers a variety of amenities for seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Pinefield and Cedarville State Forest, residents can enjoy outdoor activities and nature walks. There are also numerous dining options including Sonic Drive-In, Chick-Fil-A, and Cheddar's Scratch Kitchen for those looking to dine out. In terms of healthcare, there are several physicians' offices and pharmacies within a few miles, as well as hospitals such as Civista Medical Center and MedStar Southern Maryland Hospital Center nearby for any medical needs. Whether you're looking to relax at a cafe like Panera Bread or catch a movie at Xscape 14 theater, this area provides a mix of leisure and essential services for seniors seeking a vibrant community to call home.

Parks

  • Pinefield (0.5 miles)
  • Cedarville State Forest (1.7 miles)
  • White Plains Regional Park (6.3 miles)
  • Indian Head Rail Trail (6.3 miles)
  • Bensville Park (9.3 miles)
  • Marlton Community Park (9.9 miles)

Restaurants

  • Sonic Drive-In (0.9 miles)
  • Chick-Fil-A (1.5 miles)
  • McDonald's (1.8 miles)
  • Cheddar's Scratch Kitchen (1.8 miles)
  • Popeyes Louisiana Kitchen (1.9 miles)
  • McDonald's (3 miles)
  • Denny's (3 miles)

Theaters

  • Xscape 14 (1.7 miles)

Places of Worship

  • Saint Peters Catholic Church (2.3 miles)
  • Maryland Gospel Assembly (4.9 miles)
  • Lifepoint Church (4.9 miles)
  • Lighthouse Baptist Church (6 miles)
  • St Marys Catholic Church (6.7 miles)

Physicians

  • Patient First - Waldorf (2.8 miles)
  • William J Levy (3 miles)
  • Tahir Sait (3 miles)
  • Hanger Clinic: Prosthetics & Orthotics (3.3 miles)
  • Said M Ali MD (3.5 miles)
  • Dr Weinstein (3.6 miles)
  • Civista OB Gyn Associates (3.8 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • Care Pharmacies (3 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4 miles)
  • Target Pharmacy (4 miles)
  • High Street Discount Pharmacy (4.2 miles)

Hospitals

  • Civista Medical Center (3 miles)
  • Precision Orthopedics and Sports Medicine (3 miles)
  • MedStar Southern Maryland Hospital Center (6.6 miles)
  • Um Charles Regional Medical Center (10.5 miles)
  • Charles Regional Medical Center - Kent Building (10.5 miles)

Cafes

  • Panera Bread (3.1 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (8.2 miles)
  • Panera Bread (10.1 miles)

Frequently Asked Questions

Where is An Arm Around Mom and Dad?

Nearby Communities

Related Resources

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