1204 Heartland Court, Upper Marlboro, MD 20774
For more information about senior living options: (844) 490-3973
The community is described as beautiful with resort-like amenities and a full calendar of activities. The staff are consistently praised for warmth, support, and responsiveness. Allyson Hill-Chappell is repeatedly described as knowledgeable, friendly, and professional. Shanique is noted for being patient, well-informed, and helpful during tours. Rochelle Clarke is frequently praised for excellent tours and informative guidance. The facilities are applauded for cleanliness, spacious two-bedroom apartments, and secure free covered parking. On-site dining and a variety of amenities are highlighted as standout features. The Sky Bridge Summer Soiree is commended as a well-organized, valuable networking event. The community is regarded as safe, welcoming, and conveniently located.
The family was disappointed with their father's move-in experience, still handling all care tasks after only two days. Promises of staff check-ins and cable setup were not fulfilled, leaving the father without a TV. There was no assistance with medications, bathing, or other personal care. There was no response to requests for help.Sky Bridge at Town Center shines as a polished, resort-like senior living community that consistently earns high marks for its beauty, amenities, and attentive staff. The property itself feels upscale and welcoming, with beautifully appointed grounds and spacious interiors that many reviewers describe as among the nicest they have seen. Residents and guests frequently note the cleanliness - no dust in corners or on furniture, spotless floors - and the generous size of the two-bedroom apartments, all contributing to a sense of comfort and livability. The community's location offers convenient access to a secure, covered parking garage, adding to the feeling of safety and ease of daily life.
Several reviewers sing the praises of the people who guide and care for residents here. Allyson is repeatedly highlighted as a standout coordinator - knowledgeable, genuine, and patient - making tours feel informative rather than pressured. Her approach helps families feel confident about the onboarding process and the transition to Sky Bridge. Front-desk staff, including Margretta, are described as warm and welcoming, able to create an atmosphere of familiarity that puts visitors at ease from the moment they arrive. Tours are often led by knowledgeable staff like Shanique and Rochelle Clarke, who answer questions thoroughly and without rushing visitors through the process. The overall impression is that the team is approachable, professional, and deeply invested in helping families find the right fit.
The Sky Bridge experience goes beyond tours and admissions to encompass a vibrant, active community life. Reviewers frequently mention a calendar full of activities, fitness classes, and amenities designed to engage residents daily. The Sky Bridge Summer Soiree stands out as an example of the event-quality and networking opportunities the community provides, described as elegant, well-organized, and conducive to meaningful conversations and connections. The dining experience is another highlight, with reviewers noting delicious smells and appealing options, even if they choose not to sample the on-site dining right away. Across reports, residents speak positively about the facilities - salon services, fitness centers, and well-appointed common areas contribute to a sense of ongoing, enriching living.
The management team at Sky Bridge is consistently praised for professionalism and reliability. A number of reviews reference seamless coordination for transitions, including testimonials from a moving company that helped clients relocate to Sky Bridge. One reviewer notes that Allyson's leadership instills confidence throughout the process, contributing to an unexpectedly smooth move. In conversations about sales and tours, reviewers repeatedly commend Regina, the Senior Sales Consultant, for her informative and approachable style, as well as Tim, who speaks knowledgeably about the center. The overall consensus is that the Sky Bridge team is organized, responsive, and committed to maintaining a high standard of care and presentation across both the Parc and Arch communities as well as the Town Center location.
Location, safety, and a sense of community are echoed in numerous testimonials. Reviewers repeatedly describe the community as beautiful, safe, and welcoming, with friendly residents who smile and greet visitors. The design and layout support easy navigation, and the abundance of amenities makes it feel as though residents live in a thoughtfully designed resort rather than a traditional retirement facility. The combination of well-kept grounds, modern interiors, and robust activity calendars helps residents stay engaged and connected, which many families find reassuring when considering a move for their loved ones.
Amid all the positive notes, there is one serious concern raised by a family whose father moved in just two days prior. They report unmet expectations regarding in-place support: promises of staff check-ins, setting up cable, and assistance with medications and personal care have not materialized, with little to no response when help is requested. This feedback is important and highlights that even in a high-performing community, real-world care needs must be promptly and consistently addressed. The family is seeking guidance and practical steps to ensure their father receives the level of care he requires, from medication administration to bathing assistance and basic daily support.
If you're facing a situation like this, a practical approach can help restore momentum and ensure a resident's needs are met. Start by requesting a formal care conference with the Executive Director or the Director of Nursing to review the care plan, medication schedule, and daily assistance requirements. Ask for a written, itemized list of tasks to be completed each day (home health aide visits, medication checks, cable setup, laundry, bathing assistance, etc.) and a schedule for follow-up updates. Confirm who is the primary point of contact for emergencies and ensure there is a reliable on-site responder during the hours your family member needs support. Document each request, including dates, times, and names of staff spoken to, and escalate if responses remain delayed. If concerns persist, families can request a care coordination meeting with medical staff and, if appropriate, involve outside resources such as the resident's physician, the pharmacy, or an ombudsman to review care standards and regulatory requirements. This proactive, collaborative approach aims to align expectations with services and ensure the resident's safety and comfort.
Overall, Sky Bridge at Town Center is described as a place of beauty, activity, and warmth, with a dedicated team that many families find trustworthy and responsive. It is clear from the mix of reviews that the community's strengths lie in its engaging programming, excellent facilities, and the personal touch of staff members who guide families through tours and ongoing care. The standout experiences with Allyson, Rochelle, Shanique, and Regina underscore a culture of hospitality and professionalism that attracts residents and families alike. While the reported gap in immediate care for one family is a reminder that challenges can arise, the prevailing sentiment across many voices is that Sky Bridge offers a compelling, high-quality option for seniors seeking a vibrant, secure, and well-supported living environment.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (11 miles away) Baltimore-Washington International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Amity Senior Community in Upper Marlboro, MD offers a comfortable and convenient living environment for seniors who require assistance with daily activities. The community provides a range of amenities to enhance the residents' quality of life.
The dining room at Amity Senior Community ensures that residents have access to nutritious meals, while still accommodating any special dietary needs they may have. The community is fully furnished, allowing residents to move in without the hassle of bringing their own furniture.
Amity Senior Community also offers various services to help residents maintain their independence and well-being. Housekeeping services ensure that the living spaces are kept clean and tidy. Move-in coordination reduces the stress of transitioning into this new chapter of life. Outdoor spaces provide opportunities for relaxation and socialization with fellow residents.
In terms of care services, Amity Senior Community assists with activities of daily living such as bathing, dressing, and transferring. Their staff coordinates with health care providers to ensure that each resident receives personalized care. The community also offers diabetes diet management as well as medication management.
Transportation arrangements are made for medical purposes or doctors' appointments, providing convenience and peace of mind for residents who need assistance getting around.
Amity Senior Community promotes an active lifestyle for its residents through scheduled daily activities. Additionally, there are two cafes, two parks, eleven pharmacies, two physicians' offices, thirteen restaurants, and one hospital in close proximity to provide additional amenities and necessary services.
Overall, Amity Senior Community is committed to providing a safe and comfortable environment where seniors can maintain their independence while receiving the support they need to live a fulfilling life.
Amity Senior Community is located at 1204 Heartland Court, Upper Marlboro, MD 20774 in Prince George's County, Maryland
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