Synergy Home Care of Central Maryland

Pros

• The staff at Synergy HomeCare is described as top notch - professional, knowledgeable, and caring.
• The company is noted for prompt responses and schedules that fit individual needs.
• Caregivers are described as pleasant, accommodating, reliable, and attentive.
• They effectively handle emergencies and post-op transitions with timely, supportive care.
• Caregivers are well vetted, well trained, and often form warm, family-like connections.
• The service is flexible and responsive, including seamless last-minute scheduling adjustments.
• Synergy is consistently reliable, with no-show issues reported.
• Professionals trust and refer Synergy for elder care support.
• They match caregivers to patient needs, including pet-friendly accommodations and minimizing walking requirements.
• The organization is praised for prioritizing patients and caring for employees, reflecting a compassionate, patient-first culture.
• Families express relief and gratitude for improved quality of life and peace of mind.
• The leadership team is proactive and capable of mobilizing quickly in critical times.

Cons

• None found in the provided reviews.

Review

Synergy HomeCare consistently earns high praise from clients who have depended on them for everything from post-surgical recovery to around-the-clock support for elderly loved ones. Across the board, reviewers describe a staff that is truly top notch - from the friendly, responsive office team to the caregivers who arrive prepared, engaged, and ready to help. The sentiment is clear: the people at Synergy show up with professionalism, compassion, and a level of dedication that families rely on in stressful times.

A common thread is the immediate responsiveness and practical support that families experience after an initial outreach. One reviewer highlighted a knee-surgery recovery, noting how quickly the team got back to them and offered a schedule that fit their needs. The same account stressed that the caregivers were not only pleasant and accommodating but also allowed the patient to complete necessary tasks safely, with specific comfort for households that have dogs. This support is echoed in other stories where hip-surgery or post-operative care required rapid mobilization and reliable coverage, and the team delivered with punctuality and care.

Several testimonials emphasize the depth of professionalism and the caliber of caregivers sent to assist. Five different aides arrived at various times to provide care for an elderly loved one, and each was described as well vetted, well trained, and performing with genuine care and attentiveness. Reviewers repeatedly note that the aides were not just capable of providing essential tasks, but also offered encouragement, kindness, and a personal touch that made the care feel like a family affair. The ability to match caregivers to specific needs - such as compatibility with pets or particular health requirements - stands out as a notable strength.

In moments of crisis or emergency, Synergy's value becomes even more pronounced. One family called after an emergency post-op situation and found the team to be highly communicative and effective at quickly finding a caretaker. The experience underscored the company's flexibility and reliability in urgent situations. Families repeatedly describe the caregivers as knowledgeable and kind, and they express confidence that, even if the service is needed for a short period, the quality and tone of care will continue to be exceptional. The sense of relief that comes from knowing a trusted team is handling care is a recurring and powerful theme.

The human impact of Synergy's work is repeatedly highlighted by families who feel a profound sense of peace and gratitude. Many reviews describe the caregivers as warm, reliable, and genuinely dedicated to the well-being of their loved ones. The relationships built with caregivers are often described as deep and personal, with families saying the aides become like extended family. This enduring impression is reinforced by explicit notes of leadership responsiveness and a proactive approach to scheduling and other details that ease the caregiving journey for families navigating difficult times.

The experience is not limited to private homes; reviews also reflect strong professional endorsements from healthcare insiders and social workers who rely on Synergy for dependable, respectful service. One reviewer, a care manager in the community, mentions referring clients to Ross and the Synergy team, citing reliability and compassion. There are accounts of care teams helping patients transition from hospital to home, and even navigating complex needs with a level of attentiveness that aligns with broader care goals. In these narratives, Synergy is portrayed as a trusted partner rather than a simple service provider.

Leaders and individual caregivers receive frequent shout-outs that add color to the overarching impression: a leadership team that is responsive and capable of assembling a plan of action quickly; office staff who are easy to work with; and CNAs and aides who go above and beyond. Names surface in praise - Allison, Karolyn, Verna, Mirabel, Georgina, Mariama, Emma, Ellie, Khadija, LemLem, Woody, and others - each representing a piece of a cohesive, patient-centered operation. The point is clear: the people behind Synergy are not only skilled but genuinely invested in the comfort, safety, and dignity of those they serve.

For families who have required long-term planning, scheduling flexibility becomes a critical asset, and Synergy consistently delivers. Reviewers describe how 24/7 care can be initiated and then scaled back as needs change, with the company remaining accessible and cooperative even when last-minute adjustments are necessary. The caregivers' ability to anticipate needs - whether it's recognizing what tasks to perform without prompting or staying on top of evolving health techniques - helps maintain a consistent standard of care and gives families confidence to move forward.

In sum, the collection of experiences presents Synergy HomeCare as a compassionate, highly reliable partner in home health. Clients praise the office team for prompt communication and thoughtful scheduling, celebrate the caregivers for their professionalism and warmth, and repeatedly acknowledge how the combination of leadership responsiveness and dependable, well-matched aides translates into real peace of mind. Whether facing recovery from surgery, managing an elderly loved one's daily needs, or navigating emergencies, families feel they have found a trusted ally in Synergy HomeCare.

This part of Silver Spring, Maryland, offers a convenient and bustling urban environment with easy access to essential amenities for senior living. There are several pharmacies located within a short distance, making it convenient to access medications and healthcare supplies. Additionally, there are various dining options nearby ranging from fast-food chains like McDonald's and Chick-Fil-A to more upscale options such as Denizens Brewing Co. and First Watch. Places of worship are also within reach, providing opportunities for spiritual fulfillment and community engagement. The neighborhood boasts several parks for recreational activities and relaxation, while the proximity to multiple metro stations ensures easy transportation options for exploring the surrounding area. Nearby hospitals and physicians’ offices offer quality healthcare services, ensuring that seniors have access to medical care when needed. Cafes like Lost Sock Roasters and Vigilante Coffee provide cozy spots for socializing or enjoying a cup of coffee. Overall, this area combines convenience, amenities, and accessibility, making it an ideal location for seniors looking to live comfortably in Silver Spring.

Pharmacies

• Kaiser Permanente - Pharmacy (0.8 miles)
• Walgreens (2.2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.5 miles)
• Herbiculture (4.5 miles)

Restaurants

• McDonald's (0.8 miles)
• McDonald's (1.8 miles)
• Jollibee (4.8 miles)
• McDonald's (5.2 miles)
• Denizens Brewing Co. (5.4 miles)
• First Watch (6.6 miles)
• Chick-Fil-A (6.9 miles)

Places of Worship

• Christ Congregational Church (3.8 miles)
• College Park United Methodist Church (3.9 miles)
• Saint Andrew Kim Catholic Church (7.6 miles)
• Basilica of the National Shrine of the Immaculate Conception (8.5 miles)

Parks

• Duvall Playground (4.2 miles)
• Georgian Forest Park & Tennis Courts (5 miles)
• Winding Creek Local Park (6.5 miles)
• Fort Slocum Park (6.9 miles)
• High Ridge Park (7.1 miles)
• Chevy Chase Park (7.3 miles)
• Rock Creek Park (7.4 miles)

Transportation

• Greenbelt Station (4.3 miles)
• Greenbelt Metro Station (4.3 miles)
• Glenmont Metro Station (4.5 miles)
• Forest Glen Metro Station (4.8 miles)
• College Park - University of Maryland Metro Station (5.6 miles)
• Prince George's Plaza Metro Station (6.1 miles)
• West Hyattsville Metro Station (6.8 miles)

Hospitals

• Holy Cross Hospital (4.4 miles)
• Medstar Washington Hospital Center (8.9 miles)
• Children's National Medical Center (9 miles)

Physicians

• Allergy Partners of Metro DC (5.8 miles)
• Potomac Valley Orthopedic (6.7 miles)
• Capitol Medical Group (7 miles)
• Mary's Center (7.2 miles)
• Eternal Dermatology (7.4 miles)
• Sheikh, Sarah Capital Womens Care (8 miles)
• Maple Lawn Surgery Center (8 miles)

Cafes

• Lost Sock Roasters (6.1 miles)
• Vigilante Coffee (7.1 miles)
• Tatte Bakery & Cafe (8.3 miles)
• Starbucks (8.5 miles)
• Starbucks (8.5 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (9.2 miles)