Surehealth of Silver Spring II

2206 Ellis Street, Silver Spring, MD 20910

For more information about senior living options: (844) 490-3973

4.1 from 10 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of Surehealth of Silver Spring II

    Pros

    • pro The new building was delightful and unexpected.
    • pro The staff were helpful and caring, especially Alice and Hulama.
    • pro Judith delivered expert, efficient service and knew exactly what she was doing.
    • pro The process from start to finish was easy and quick.
    • pro The place was good.

    Cons

    • pro Waiting hours for a five-minute application is absolutely ridiculous.
    • pro The staff are lazy, causing long delays.

    Review

    The collection of feedback presents a largely positive portrait of a service environment that feels warm and attentive. Several reviewers emphasize the helpfulness and caring nature of the staff, noting that the experience was shaped by personal interactions as much as by the facilities themselves. In particular, two hostesses, Alice and Hulama, are highlighted for their friendliness and the welcoming tone they set for visitors. Coupled with these friendly faces is the surprising delight of a new building, described as delightful and unexpected - an element that contributed to a favorable first impression and helped create a sense that the whole visit could be a pleasant experience rather than a routine errand.

    At the heart of the praise stands Judith, who is singled out for an outstanding client experience. The reviewer who interacted with her describes Judith as exceptionally capable, combining expertise with a high degree of efficiency. According to the account, Judith knew exactly what needed to be done, and her helpfulness and speed in getting the job done were remarkable. This impression is reinforced by the sense that the entire process - from the initial step through to the completion with the county - felt easy and quick, suggesting that Judith's guidance played a crucial role in streamlining what could otherwise be a tedious process. The phrase "everything was working smoothly" captures this sense of seamless operation.

    The positive assessments extend beyond Judith to the overall environment and operations. The experience is summarized with a simple yet meaningful affirmation: it is a good place. The combination of friendly staff, a welcoming atmosphere, and a modern, well-designed space appears to have left a lasting impression on the reviewer. The sentiment is one of satisfaction and confidence, as if the visit represented not just a transactional encounter but a positive encounter with public service that left the reviewer feeling taken care of and at ease.

    However, not all of the feedback aligns with the overwhelmingly positive tone. A second perspective brings attention to a very different frustration: excessive wait times. The reviewer objects to being kept waiting hours just to fill out a five-minute application, a discrepancy that highlights a potential bottleneck in the administrative process. The critique attributes the lengthy wait to laziness on the part of the staff, a strong and pointed accusation that underscores a deeper concern about efficiency and fairness. This critique introduces a real tension in an otherwise favorable narrative, pointing to systemic issues rather than person-specific shortcomings.

    Taken together, these reviews paint a nuanced picture. On one hand, stories of Alice and Hulama's courteous hospitality, Judith's expert and efficient service, and the new building's pleasant surroundings combine to create a strong impression of a place that can feel welcoming, capable, and smoothly run. On the other hand, the longer wait times and perceived lack of diligence in handling applications reveal areas where the operation could falter and leave visitors frustrated. The juxtaposition suggests a service environment with substantial strengths in interpersonal service and facility quality, but with room for improvement in administrative workflow and staffing efficiency.

    In sum, the experiences documented here reveal a place that many visitors find genuinely welcoming and effective when people like Judith, Alice, and Hulama are involved, and when the environment feels new and thoughtfully designed. Yet the same narratives also flag a need to address processing delays and perceived inefficiencies that can undermine otherwise positive impressions. If the administrative side can tighten up the workflow and reduce unnecessary waiting, the overall experience is likely to be seen as outstanding: a place where competence, care, and a modern setting converge to meet visitors' needs with consistency and ease.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ronald Reagan Washington National (11 miles away) Ronald Reagan Washington National (11 miles away)
    • Washington Dulles International (22 miles away) Washington Dulles International (22 miles away)
    • Baltimore-Washington International (23 miles away) Baltimore-Washington International (23 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Surehealth of Silver Spring II is an assisted living community located in Silver Spring, MD. This community offers a range of amenities designed to provide comfort and convenience to its residents.

    The dining room provides a pleasant setting for meals, which are included and specially prepared to accommodate any dietary restrictions. The community is fully furnished, ensuring that residents have everything they need for a comfortable living space.

    Residents can take advantage of the beautiful outdoor space and garden area, providing opportunities for relaxation and enjoying the fresh air. Housekeeping services are offered to keep each resident's living space clean and tidy.

    Surehealth of Silver Spring II also provides several care services to support residents with their daily activities. Assistance with bathing, dressing, transfers, and coordination with healthcare providers are available to ensure that each resident's needs are met. Medication management is provided to help residents stay on top of their medications.

    Transportation arrangements for medical appointments are made by the staff, making it easy for residents to get the care they need. Additionally, there are several nearby pharmacies and physicians within close proximity for added convenience.

    The community also offers scheduled daily activities to keep residents engaged and entertained. Whether it's participating in group exercises or enjoying social gatherings, there is always something happening at Surehealth of Silver Spring II.

    For added convenience, there are three cafes, four restaurants, and five transportation options nearby. There are also five parks where residents can enjoy nature and one hospital nearby should emergency care be needed.

    Surehealth of Silver Spring II provides a supportive environment where residents can receive the care they need while enjoying a comfortable lifestyle in a vibrant community.

    Nearby Places of Interest

    This part of Silver Spring, Maryland offers convenient access to multiple transportation options, including several metro stations and pharmacies within a short distance. The area also boasts proximity to reputable hospitals and physicians, providing peace of mind for any potential health needs. A variety of restaurants, cafes, and parks are nearby, offering opportunities for dining and outdoor activities. Additionally, places of worship are readily available for spiritual support. With theaters for entertainment and community events, this neighborhood provides a lively atmosphere while still maintaining a sense of tranquility. Overall, this part of Silver Spring presents a well-rounded and vibrant environment that may be ideal for seniors looking to settle in a thriving community with easy access to essential services and amenities.

    Transportation

    • Forest Glen Metro Station (0.2 miles)
    • Medical Center Metro Station (2.9 miles)
    • Grosvenor-Strathmore Metro Station (3.2 miles)
    • Glenmont Metro Station (3.3 miles)
    • Bethesda Metro Station (3.3 miles)
    • Twinbrook Metro Station (5.2 miles)
    • Georgia Ave-Petworth Metro Station (5.5 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (3.3 miles)

    Hospitals

    • Holy Cross Hospital (0.6 miles)
    • Medstar Washington Hospital Center (6.1 miles)
    • Children's National Medical Center (6.3 miles)
    • Sibley Memorial Hospital (6.4 miles)
    • Howard University Hospital (6.9 miles)
    • MedStar Georgetown University Hospital (7.3 miles)

    Restaurants

    • McDonald's (1.6 miles)
    • Jollibee (1.7 miles)
    • Denizens Brewing Co. (2.1 miles)
    • Chick-Fil-A (4.6 miles)
    • Silver Diner (5 miles)
    • Menchie's Westfield Montgomery Mall (5.3 miles)
    • McDonald's (5.5 miles)

    Places of Worship

    • Christ Congregational Church (1.6 miles)
    • Basilica of the National Shrine of the Immaculate Conception (6.1 miles)
    • College Park United Methodist Church (6.7 miles)

    Physicians

    • Capitol Medical Group (2.1 miles)
    • Mary's Center (4.8 miles)
    • Foxhall Pediatrics (6 miles)
    • Children's National - Main Hospital (6.3 miles)
    • Potomac Valley Orthopedic (6.4 miles)

    Parks

    • Chevy Chase Park (2.6 miles)
    • Rock Creek Park (3.2 miles)
    • Winding Creek Local Park (3.7 miles)
    • Fort Slocum Park (4.2 miles)
    • Georgian Forest Park & Tennis Courts (4.2 miles)
    • Meridian Hill Park (6.3 miles)
    • Duvall Playground (6.6 miles)

    Cafes

    • Lost Sock Roasters (3.2 miles)
    • Tatte Bakery & Cafe (3.4 miles)
    • Starbucks (4.7 miles)
    • The Coffee Bar (7 miles)
    • Vigilante Coffee (7.1 miles)

    Theaters

    • AMC Montgomery 16 (5.5 miles)
    • Alamo Drafthouse Cinema DC Bryant Street (6.9 miles)

    Frequently Asked Questions

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