SYNERGY Home Care of Rockville, Bethesda & Potomac

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SYNERGY Home Care of Rockville,  Bethesda & Potomac

SYNERGY Home Care of Rockville, Bethesda & Potomac

11140 Rockville Pike, Suite 400, Rockville, MD 20852

For more information about senior living options: (844) 490-3973

4.1 from 8 reviews
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Overall Review

Pros

  • pro The understanding was that they would have experienced caregivers when it came to dementia, and that they would be able to take our loved one on outings.
  • pro There were some great caregivers.
  • pro My mother likes the two staff members who have come to help her.
  • pro Having Synergy Care has helped us put off placing mom in an assisted living facility for a while.
  • pro Synergy Home Care was very helpful in providing a solution when my aunt was released from rehabilitation and required someone with her in her home.
  • pro I found the key contacts at Synergy's office to be genuine and always helpful.
  • pro Great Staff. The care they provide is a cut above the rest.
  • pro They are highly trained and go a step above their training and are excellent.
  • pro He is patient, kind, and polite to my dad.
  • pro Very professional yet friendly.

Cons

  • pro The understanding was that they would have experienced caregivers when it came to dementia, and that they would be able to take our loved one on outings. We feel like they were not honest with us about the training and experiences of the nurses.
  • pro Consistency was important to us, and there were too many shift changes and changes in care.
  • pro Synergy was a letdown. Maybe all caregiving services are that way. But I will keep searching. Synergy is off our list.
  • pro Miscommunication with receptionist/caretaker/client, one fell asleep on the couch, several mom 'fired' and they just walked out leaving them alone: dangerous.
  • pro They coordinated everything, as well as an assessment to ensure that the best caregivers were placed.
  • pro I needed more care than what was needed at the time.

Review

When it comes to recommending Synergy Home Care, opinions are definitely divided. One reviewer expresses disappointment, stating that the initial discussion about caregivers' capabilities and experiences didn't match up with what actually transpired. They were led to believe they would have experienced dementia caregivers who could take their loved one on outings, but this wasn't the case. Furthermore, not all caregivers had their own cars and there were too many shift changes, which affected consistency in care.

However, another reviewer had a more positive experience with Synergy Home Care. They mention that there were a few small glitches at the beginning but everything eventually fell into place and is now working well for their mother. The two staff members who were assigned to help her have been well-liked by her. This family was able to delay placing their mother in an assisted living facility thanks to the assistance of Synergy Care.

Unfortunately, one reviewer found Synergy Home Care to be a letdown overall and plans on continuing their search for a suitable caregiving service. They mention miscommunication with the receptionist/caretaker/client and instances where caregivers fell asleep or abruptly left their post during shifts. It seems that this family wanted consistent, reliable care for their parents but did not find it with Synergy.

On the other hand, someone found Synergy Home Care to be very helpful when it came to finding caregiving solutions for their aunt who required assistance at home after being released from rehabilitation. The reviewers appreciated how Synergy coordinated everything and ensured that the best caregivers were placed with their aunt. They also had positive interactions with key contacts at Synergy's office.

Another reviewer speaks highly of the staff at Synergy Home Care and describes the care provided as exceptional compared to other agencies. They specifically requested a male caregiver for their father and were promptly provided with one who goes above and beyond his training duties. He is described as patient, kind, polite, and willing to assist with various tasks, such as cleaning and preparing meals.

Lastly, a reviewer expresses satisfaction with the service provided by Synergy Home Care. They found the staff to be helpful in securing the needed care and mentioned that the community was clean. However, it seems that they ultimately required more care than what was initially anticipated.

Overall, these reviews paint a mixed picture of Synergy Home Care. While some had positive experiences with caring and helpful staff members, others encountered issues related to miscommunication, inconsistency in caregivers, and unmet expectations. It is clear that different individuals have different needs and expectations when it comes to caregiving services, so it's important for potential clients to thoroughly research and consider their options before making a decision.

Description

SYNERGY Home Care of Rockville, Bethesda & Potomac is an assisted living community conveniently located in Rockville, MD. Situated in a vibrant neighborhood, this community offers a wide range of amenities and services to enhance the lives of its residents.

For those who enjoy socializing or grabbing a cup of coffee, there are several cafes just a stone's throw away from the community. Whether you want to sip on your favorite latte or chat with friends over a hot beverage, these nearby cafes provide the perfect setting.

Nature enthusiasts will appreciate the proximity to four parks. These green spaces offer opportunities for leisurely walks, picnics, and enjoying the beauty of nature at any time of year. Residents can immerse themselves in the serene surroundings and engage in outdoor activities to stay active and healthy.

Healthcare needs are well taken care of with 14 pharmacies nearby. This ensures that medication management is convenient and easily accessible for residents. Additionally, there are two physicians located close by, offering peace of mind knowing that medical professionals are readily available.

Culinary delights await at eight restaurants surrounding the community. From fine dining establishments to casual eateries, residents have numerous options to satisfy their culinary cravings. They can indulge in delicious meals without venturing too far from home.

Transportation is made hassle-free with eight transportation options close by. Whether it's for medical appointments or outings with friends and family, residents have easy access to reliable transportation services that cater to their specific needs.

Entertainment enthusiasts will enjoy having a theater nearby where they can catch the latest movies or enjoy live performances. With just a short trip from the community, residents can experience various forms of entertainment right at their doorstep.

In case of emergencies or medical needs requiring specialized care, there is also a hospital conveniently located nearby. This provides additional peace of mind for both residents and their families knowing that quality healthcare services are within reach.

SYNERGY Home Care of Rockville, Bethesda & Potomac offers a dynamic and fulfilling assisted living experience. With its close proximity to cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals, residents can enjoy a vibrant and convenient lifestyle while receiving the care and support they need.

Nearby Places of Interest

This part of Rockville, Maryland offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple metro stations nearby, transportation options are easily accessible. There are several pharmacies, restaurants, cafes, and theaters within a short distance, providing plenty of options for entertainment and dining. The area is also home to parks where one can enjoy outdoor activities and nature. For medical needs, there are reputable physicians and hospitals in close proximity. Places of worship are also available for those seeking spiritual fulfillment. Overall, this neighborhood in Rockville offers a balanced mix of convenience, healthcare options, recreational opportunities, and community resources for seniors to consider for their living needs.

Transportation

  • Grosvenor-Strathmore Metro Station (0.8 miles)
  • Twinbrook Metro Station (1.7 miles)
  • Hertz Rent A Car (2.3 miles)
  • Medical Center Metro Station (2.9 miles)
  • Glenmont Metro Station (3.5 miles)
  • Rockville Metro Station (3.6 miles)
  • Bethesda Metro Station (3.9 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • Silver Diner (1.4 miles)
  • Menchie's Westfield Montgomery Mall (2.2 miles)
  • McDonald's (2.2 miles)
  • McDonald's (2.4 miles)
  • Jollibee (2.9 miles)
  • Founding Farmers (2.9 miles)
  • Sichuan Pavilion (4 miles)

Parks

  • Winding Creek Local Park (1.6 miles)
  • Georgian Forest Park & Tennis Courts (3.7 miles)
  • Falls Road Park (4 miles)
  • Chevy Chase Park (4.7 miles)
  • Chesapeake and Ohio Canal National Historic Park (5.5 miles)
  • Rock Creek Regional Park (5.8 miles)
  • Rock Creek Park (5.9 miles)

Theaters

  • AMC Montgomery 16 (2.3 miles)
  • AMC DINE-IN Rio Cinemas 18 (7 miles)

Physicians

  • Capitol Medical Group (3.6 miles)
  • Potomac Valley Orthopedic (4.8 miles)
  • The Centers For Advanced Orthopaedics (6 miles)
  • Occupational Health Consultants (6.1 miles)
  • Potomac Pediatrics (6.6 miles)
  • Foxhall Pediatrics (7.5 miles)
  • Montgomery Internal Medicine (8.1 miles)

Cafes

  • Tatte Bakery & Cafe (4.1 miles)
  • Starbucks (5.2 miles)
  • Starbucks (6 miles)
  • Lost Sock Roasters (6.8 miles)
  • Silver Diner (7 miles)
  • Starbucks (7.7 miles)
  • Starbucks (8.5 miles)

Hospitals

  • Holy Cross Hospital (4.4 miles)
  • Adventist HealthCare Shady Grove Medical Center (6.2 miles)
  • Sibley Memorial Hospital (7.1 miles)

Places of Worship

  • Christ Congregational Church (5.4 miles)
  • Rockville Evangelical Mission (7.4 miles)
  • Saint Andrew Kim Catholic Church (7.9 miles)

Frequently Asked Questions

Where is SYNERGY Home Care of Rockville, Bethesda & Potomac?

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