Amada Senior Care Silver Spring

Pros

• Raquel is amazing to work with and incredibly knowledgeable.
• Raquel guides clients through each step of the process, from long-term care insurance to level of care.
• Raquel is a stickler for customer service and sets her apart.
• The staff are very caring.
• Amada Senior Care Silver Spring is the best home care company in the area.
• Amada Senior Care is a valuable resource for home care in Leisure World and Riderwood Village.
• Amada Senior Care Silver Spring provided the best home care experience for families in Leisure World.
• Amada provides the best in-home senior care services in Silver Spring and handles Long Term Care Insurance policies to ensure a smooth experience.
• The services provided by Amada Senior Care Silver Spring are impressive; they offer support at any time and go above and beyond.
• Raquel is extremely knowledgeable, professional, and compassionate in assisting families caring for aging parents.
• Raquel is accommodating, friendly, and makes the process easy; she is highly recommended.

Cons

• The homecare is described as terrible and untrustworthy.
• The staff are described as dishonest workers.
• Communication is said to require speaking several languages.
• Clients are advised to hide their checkbooks and credit cards.

Review

Experiences with Amada Senior Care Silver Spring span a wide spectrum. On one hand, there are strong endorsements that frame the company as a trusted, caring resource in the local senior care landscape. On the other, a starkly negative account cautions potential clients about dishonesty and a lack of trust. Taken together, the collection of voices paints a picture of a service that can be deeply meaningful and highly effective for some families, while highlighting concerns that any prospective client would want to explore further before choosing a provider.

One reviewer voiced a troubling impression, describing the home care experience as terrible and accusing the staff of dishonesty. The commenter warned that multilingual communication challenges existed and advised readers to hide sensitive financial information like checks and credit cards. This perspective stands in stark contrast to the prevailing sentiment in the rest of the testimonials, and it serves as a cautionary note about what can go wrong in the field if trust and transparency aren't upheld.

Against this backdrop of caution, Raquel emerges as a central figure in the overwhelmingly positive feedback. She is repeatedly described as amazing to work with and incredibly knowledgeable. Reviewers credit her with guiding families through every step of the process - from assessing a loved one's level of care to navigating long-term care insurance policies. Her approach is consistently characterized as patient, thorough, and focused on clear communication, which many families say sets her apart from other providers in the area.

The praise doesn't stop with Raquel's expertise. Multiple comments affirm that Amada Senior Care Silver Spring is the best home care company in the region, with reviewers highlighting the company's strong emphasis on customer service. The staff are described as very caring, and the organization is celebrated for its responsiveness and reliability. In particular, families note that the team is a dependable resource when it comes to coordinating services and addressing basic needs, often going above and beyond what clients expect.

Geographically, the company's footprint is tied to communities like Leisure World and Riderwood Village, where families say they experienced particularly positive outcomes. The testimonials recount experiences where Amada provided substantial value, including helping with long-term care insurance and ensuring a smooth, well-coordinated home care arrangement. The sense from these accounts is that Amada isn't just about immediate caregiving tasks; it's about creating a supportive, integrated experience for families navigating the complexity of aging at home.

Another thread in the feedback highlights the accessibility and personal touch of the service. Reviewers express appreciation for being able to reach Raquel or the team at any time and to receive thoughtful answers to questions about care and funding. The sentiment conveyed is that Raquel isn't merely a point of contact but a community resource - a dedicated professional who takes the time to listen, tailor solutions, and communicate with warmth and integrity.

Financial planning and funding emerge as a notable strength in the conversations. Families say that finding affordable care was challenging until they connected with Amada, whose hands-on approach helps clients understand affordability options. The ability to coordinate funding - ranging from long-term care insurance to veterans benefits - is praised as a significant value add. This practical support for navigating insurance policies, funding options, and the administrative dance around eligibility is repeatedly highlighted as a major benefit of working with Raquel and Amada.

Beyond the logistics of care, several reviewers speak to the personal qualities that undergird the service: compassion, professionalism, responsiveness, and genuine concern for both patients and caregivers. Statements describe Raquel as dedicated, caring, and trustworthy, someone who treats clients like family and who remains engaged through the entire care journey. The overarching message is that Amada Senior Care Silver Spring, led by Raquel, is not just a service provider but a thoughtful partner that can significantly ease the burden of arranging in-home care.

In the most expansive expressions of praise, reviewers characterize Amada as a reliable and comforting presence - a "one-stop shop" for patients and even for health care professionals seeking guidance. They describe a level of expertise that spans care needs, insurance, funding, and the coordination of services, all delivered with a combination of competence and compassion. The sentiment is that the organization consistently raises the bar in elder care, offering a breadth of services and a depth of care that help families feel secure about their loved ones' welfare.

Taken together, the collection of reviews presents Amada Senior Care Silver Spring as a reputable option for families seeking thoughtful, comprehensive in-home care, with Raquel playing a pivotal role in delivering care with knowledge, empathy, and proactive support. While one negative perspective serves as a reminder of the importance of transparency and trust, the vast majority of feedback portrays a service that is highly valued for its expertise, accessibility, and the genuine care it provides to both clients and their families.

Restaurants

• Silver Diner (0.8 miles)
• McDonald's (1.6 miles)
• McDonald's (1.9 miles)
• Menchie's Westfield Montgomery Mall (2.1 miles)
• Founding Farmers (2.2 miles)
• Sichuan Pavilion (3.3 miles)
• Jollibee (3.4 miles)

Transportation

• Twinbrook Metro Station (1.1 miles)
• Grosvenor-Strathmore Metro Station (1.5 miles)
• Hertz Rent A Car (1.6 miles)
• Rockville Metro Station (3 miles)
• Medical Center Metro Station (3.5 miles)
• Glenmont Metro Station (3.8 miles)
• Bethesda Metro Station (4.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)

Parks

• Winding Creek Local Park (1.7 miles)
• Falls Road Park (3.3 miles)
• Georgian Forest Park & Tennis Courts (3.8 miles)
• Rock Creek Regional Park (5.3 miles)
• Chevy Chase Park (5.4 miles)
• Chesapeake and Ohio Canal National Historic Park (5.7 miles)
• Rock Creek Park (6.6 miles)

Theaters

• AMC Montgomery 16 (2.1 miles)
• AMC DINE-IN Rio Cinemas 18 (6.3 miles)

Physicians

• Capitol Medical Group (4.3 miles)
• Potomac Valley Orthopedic (4.6 miles)
• The Centers For Advanced Orthopaedics (5.3 miles)
• Occupational Health Consultants (5.4 miles)
• Potomac Pediatrics (5.9 miles)
• Montgomery Internal Medicine (7.9 miles)
• Foxhall Pediatrics (8 miles)

Cafes

• Tatte Bakery & Cafe (4.7 miles)
• Starbucks (5.3 miles)
• Starbucks (5.7 miles)
• Silver Diner (6.3 miles)
• Starbucks (7 miles)
• Lost Sock Roasters (7.5 miles)
• Starbucks (7.9 miles)

Hospitals

• Holy Cross Hospital (5 miles)
• Adventist HealthCare Shady Grove Medical Center (5.5 miles)
• Sibley Memorial Hospital (7.6 miles)

Places of Worship

• Christ Congregational Church (6 miles)
• Rockville Evangelical Mission (6.8 miles)
• Saint Andrew Kim Catholic Church (7.7 miles)