Hebrew Home Of Greater Washington

Pros

• Some staff members, particularly certain CNAs, provided care and handled residents with compassion and attention.
• The Hebrew Home of Greater Washington has a clean building and offers essential services to its residents.
• The facility has various amenities, including areas for recreation and walking, which enhance the living experience for some residents.
• Family members appreciated the efforts of specific staff who treated their loved ones with respect and care during challenging times.
• One reviewer noted that the healthcare team executed a well-planned response during COVID-19, demonstrating their commitment to resident safety and care.

Cons

• The staff at Hebrew Home is unfriendly and unresponsive, often taking an hour or more to respond to requests.
• Medications are frequently administered late, requiring constant reminders from residents.
• The facility is dirty and infested with rats, raising serious concerns about hygiene and food safety.
• Residents experience neglect, including sitting in soiled diapers for extended periods due to staff indifference.
• There is a lack of compassion among the nursing staff, making residents feel like burdens rather than valued individuals.
• The rehabilitation services are inadequate, with therapists showing little interest in patient outcomes or adhering to scheduled appointments.
• Families report a significant decline in residents' conditions during their stay at the facility compared to when they were admitted.
• Communication from staff is poor, with calls often going unanswered or going to voicemail without return.
• Overall care provided by the nursing staff does not meet basic needs or provide a nurturing environment for patients.

Review

The Hebrew Home of Greater Washington has received a mixed bag of reviews, but a substantial number convey alarming issues regarding patient care and overall facility conditions. Many reviewers express deep dissatisfaction with the staff's attitudes and responsiveness, highlighting an environment that feels cold and unwelcoming. These sentiments are echoed across multiple accounts, with one reviewer describing the staff as "unfriendly and unresponsive," often taking over an hour to respond to simple requests for assistance. This lack of timely care extends to medication administration, where patients have reported delays in receiving their prescribed medications. One individual noted that they were forced to keep their own medications in their room due to repeated failures by staff to provide them on time.

A particularly distressing theme is the cleanliness—or rather, the lack thereof—within the facility. Multiple reviewers have pointed out that the Hebrew Home suffers from severe cleanliness issues, describing it as "absolutely filthy" and "infested by rats." Residents recounted harrowing experiences of encountering rats not just in common areas but even within their own rooms, leading many to be fearful of consuming food prepared on site. The general sentiment is that these hygiene problems reflect a neglectful attitude toward resident well-being, raising major concerns about health risks associated with such living conditions.

Another concerning aspect highlighted by family members is the inadequate care for residents’ health needs. Several families reported incidents where patients admitted for rehabilitation left in worse condition than when they arrived—a stark contrast to what should be expected from a rehabilitative stay. One family member shared their horror at seeing a loved one enter the facility able to walk with assistance only to leave unable to do so at all. Furthermore, pressure ulcers worsened during tenure at the Home; what began as a stage 2 ulcer escalated into stage 3 under their alleged care. This trajectory raises serious alarms about how nursing staff prioritize patient safety and adherence to basic healthcare protocols.

While there are some positive mentions of individual Certified Nursing Assistants (CNAs) who provided compassionate care amidst widespread complaints about indifference from other staff members, these mentions highlight an inconsistency within service quality at Hebrew Home. Families found themselves overwhelmed by worry each night after leaving their loved ones behind; they expressed gratitude for any moments where attentive CNAs stepped up but remained concerned about the overall disarray regarding care management.

On a contrasting note, some reviews provide insights into life within independent living arrangements at Hebrew Home. While acknowledging basic accommodations without luxury features, one resident mentioned that it served her needs reasonably well during desperate times. The community offers certain amenities like dining services and recreational activities; however, these aspects may not apply universally across all types of residency within the institution.

Ultimately, despite some residents finding solace or contentment in specific services or amenities offered by Hebrew Home of Greater Washington—especially when supportive staff were present—the overwhelming trend across numerous testimonials indicates severe deficiencies in both compassionate care and fundamental hygienic standards within this facility. Families expressed immense frustration over perceived negligence towards vulnerable populations who deserve much better treatment during such critical stages of life. As various families navigate difficult decisions regarding appropriate places for loved ones requiring assistance or rehabilitation services, their experiences serve as critical warnings about placing trust in what was once considered a reputable establishment within its community.

Located in Rockville, Maryland, this neighborhood offers a convenient blend of amenities for senior living. With multiple restaurants nearby, including Silver Diner and Founding Farmers, residents have a variety of dining options to choose from. The area is also well-connected with several Metro stations within a few miles, providing easy access to transportation. Medical services are easily accessible with pharmacies such as CVS and Walgreens located nearby, along with reputable healthcare facilities like Potomac Valley Orthopedic and Capitol Medical Group. For leisure activities, parks like Winding Creek Local Park and theaters such as AMC Montgomery 16 are within close proximity. Additionally, cafes like Starbucks and Tatte Bakery & Cafe offer opportunities for socializing and relaxation. With hospitals like Adventist HealthCare Shady Grove Medical Center in the vicinity and places of worship available for spiritual fulfillment, this neighborhood provides a comfortable and convenient living environment for seniors.

Restaurants

• Silver Diner (0.3 miles)
• McDonald's (1 miles)
• McDonald's (1.5 miles)
• Founding Farmers (1.8 miles)
• Menchie's Westfield Montgomery Mall (2.4 miles)
• Sichuan Pavilion (2.8 miles)
• Jollibee (3.7 miles)

Transportation

• Twinbrook Metro Station (0.6 miles)
• Hertz Rent A Car (1.1 miles)
• Grosvenor-Strathmore Metro Station (2 miles)
• Rockville Metro Station (2.4 miles)
• Glenmont Metro Station (3.9 miles)
• Medical Center Metro Station (4 miles)
• Bethesda Metro Station (5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.9 miles)

Parks

• Winding Creek Local Park (1.8 miles)
• Falls Road Park (3 miles)
• Georgian Forest Park & Tennis Courts (3.8 miles)
• Rock Creek Regional Park (4.8 miles)
• Chevy Chase Park (5.9 miles)
• Chesapeake and Ohio Canal National Historic Park (6.1 miles)
• Bohrer Park (6.7 miles)

Theaters

• AMC Montgomery 16 (2.4 miles)
• AMC DINE-IN Rio Cinemas 18 (5.9 miles)

Physicians

• Potomac Valley Orthopedic (4.3 miles)
• Capitol Medical Group (4.8 miles)
• The Centers For Advanced Orthopaedics (4.9 miles)
• Occupational Health Consultants (4.9 miles)
• Potomac Pediatrics (5.4 miles)
• Montgomery Internal Medicine (7.5 miles)
• Potomac Valley Pediatrics (7.8 miles)

Cafes

• Starbucks (4.8 miles)
• Tatte Bakery & Cafe (5.2 miles)
• Silver Diner (5.8 miles)
• Starbucks (6.2 miles)
• Starbucks (6.5 miles)
• Starbucks (7.4 miles)
• Lost Sock Roasters (7.9 miles)

Hospitals

• Adventist HealthCare Shady Grove Medical Center (5.1 miles)
• Holy Cross Hospital (5.4 miles)
• Sibley Memorial Hospital (8.1 miles)

Places of Worship

• Rockville Evangelical Mission (6.2 miles)
• Christ Congregational Church (6.4 miles)
• Saint Andrew Kim Catholic Church (7.4 miles)
• Church of the Redeemer (8.6 miles)