The Greens at Liberty Road

Pros

• The apartments are beautiful and well-presented, with nice landscaping and clean surroundings.
• Residents looked comfortable and happy, enjoying the amenities available to them.
• The staff seemed friendly, and management's communication with residents has been praised as fantastic.
• The building features a complimentary room for guests, which is a valuable amenity for residents.
• Activities for residents were noted positively, signaling an engaging community environment.
• Tours of the facility were well-received, with informative staff providing thorough explanations of the offerings.
• The laundry room is nice and convenient for residents.
• Many found the overall ambiance of the community to be pleasant and welcoming.

Cons

• The elderly in the building had to suffer without air conditioning during storms, and the portable units provided made some residents sick.
• Residents are still being charged rent for amenities they cannot use due to COVID-19, and there are complaints about bogus inspections.
• Management is unresponsive; office hours were not maintained, and phone calls or emails often go unanswered.
• The library and lounge areas were not clean, and the furniture appeared old and worn.
• Some residents felt spooked by the view of a cemetery from their apartments.
• There are concerns about inadequate management during trips when no managers were present in the office.
• Despite the attractive apartments, complaints persist regarding poor management practices and communication issues.

Review

The Greens at Liberty Road: A Mixed Bag of Feedback from Residents and Visitors

Located in a somewhat isolated area, The Greens at Liberty Road presents an appealing façade, with its well-manicured landscape and modern design. Upon entering the facility, visitors have been impressed with the cleanliness and overall presentation; features like automatic sliding doors and spacious apartments contribute to a welcoming atmosphere. Many find that the apartments themselves are beautiful and equipped with amenities such as walk-in closets, complimentary guest rooms for overnight visitors, and even pet-friendly policies. Overall, many initial impressions suggest that this apartment-style building has been designed with both functionality and aesthetics in mind.

However, despite the attractive exterior and positive first impressions, several critiques have emerged around management's effectiveness. While some reviews highlight friendly staff interactions and good communication from management regarding resident concerns—particularly during summer air conditioning issues—the complaints about poor management oversight significantly overshadow these positives. Detractors point out that phone calls are often left unanswered, office hours can be inconsistent (with multiple reports of closures), and many residents feel neglected when reaching out regarding maintenance inquiries or other logistical matters.

One recurring theme among residents is the struggle related to air conditioning problems experienced during storms in the summer months. Many elderly tenants were left without adequate cooling solutions, leading to discomfort and reported health issues caused by portable units installed haphazardly within apartments. This situation exacerbated feelings of frustration among residents who expected better management given their significant investment in living conditions at The Greens.

Moreover, there's discontentment surrounding COVID-19-related restrictions impacting community amenities that residents still pay for without being able to utilize effectively. Concerns over refunds or financial adjustments for these unmet services have surfaced frequently in negative reviews. Many residents feel it’s unjust to continue charging full rent while common areas remain closed or partially operational due to safety measures related to the pandemic.

In addition to mismanaged service issues, some individuals expressed their dismay over what they perceive as excessive inspections conducted throughout the property—described by some as “bogus.” Such scrutiny raises questions about whether The Greens operates more like a student dormitory than a senior community geared towards fostering independence among its elderly residents.

Not all feedback has been negative; several visitors noted positive experiences during tours of the facility led by knowledgeable staff members who provided comprehensive information about available services. Residents appreciate organized activities within the community which foster interaction among tenants—a vital aspect for preventing isolation in elderly populations—though opinions diverge on how effectively these initiatives are being implemented currently.

Although The Greens at Liberty Road may attract those seeking lovely accommodations intended for low-income seniors, it also faces mounting challenges due to inadequacies in management response times and service delivery. As prospective tenants weigh these contrasting opinions against one another—beautiful facilities versus problematic administration—it remains clear that improvements must be made for this senior living community to fulfill its potential fully while prioritizing tenant satisfaction moving forward.

Randallstown, Maryland, offers a convenient and diverse array of amenities for seniors living in the area. With a variety of restaurants, cafes, pharmacies, and theaters within close proximity, residents have easy access to dining options, entertainment venues, and essential services. The presence of several parks provides opportunities for outdoor recreation and leisurely strolls in natural settings. Additionally, there are reputable healthcare facilities nearby, ensuring quality medical care for older adults. Places of worship are also accessible for those seeking spiritual fulfillment. Overall, Randallstown presents a well-rounded community with a range of resources to support senior living needs.

Restaurants

• Tom's Sports Tavern (0.9 miles)
• Original Hawaiian Sno-Ball Ice (1.8 miles)
• McDonald's (1.9 miles)
• Wendy's (2 miles)
• THB Bagelry + Deli (2.5 miles)
• Eggspectation (2.8 miles)
• Cabrito Mexican Grill (3.2 miles)

Parks

• Northwest Regional Park (1.2 miles)
• Patapsco Valley State Park (5.9 miles)
• David Force Park (6.3 miles)
• Freedom Park (7.5 miles)
• Meadowood Regional Park (8.5 miles)
• Centennial Park (9 miles)
• Lake Roland (9 miles)

Pharmacies

• Walgreens (1.2 miles)
• Rite Aid (1.8 miles)
• Wegmans (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• Jason Pharmaceuticals (4.9 miles)
• Walgreens (5 miles)

Theaters

• AMC Owings Mills 17 (2.4 miles)

Physicians

• Brenner, Arnold, Md - Brenner & Mitnick (2.4 miles)
• Baltimore Heart Associates (2.5 miles)
• The Physicians Pavilion At Owings Mills (2.5 miles)
• Patient First - Owings Mills (3.5 miles)
• Richard J Kuntz (3.6 miles)
• Dr Pearlman Office (3.9 miles)
• Dr Kelman Office (4.6 miles)

Cafes

• Panera Bread (3.4 miles)
• Starbucks (6.8 miles)
• Tous Les Jours (7 miles)
• Starbucks (7.1 miles)
• French Twist Cafe (8.1 miles)

Places of Worship

• Bridgeway Community Church - Owings Mills/Reisterstown Campus (3.5 miles)
• Greater Baltimore Temple (8.9 miles)

Hospitals

• Bon Secours Health System (5.5 miles)
• Lifebridge Health Campus Service (6.8 miles)
• Sheppard Pratt Health System (8.5 miles)
• Johns Hopkins Medicine at Green Spring Station (8.5 miles)
• Sinai Hospital Of Baltimore (8.6 miles)