Hope Assisted Living
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9332 Old Scaggsville Rd, Laurel, MD 20723
For more information about senior living options: (844) 490-3973
Hope Assisted Living offers competitive pricing for its residents, providing a semi-private room at $3,000 per month, which is notably lower than the average costs in Howard County ($3,865) and the state of Maryland ($3,545). For those seeking more privacy, the private room option is available at $4,500, which remains slightly above the county's average of $4,003 and below the state's average of $4,112. These pricing structures position Hope Assisted Living as an affordable choice within the local market while still maintaining a commitment to high-quality care and comfortable living environments for its residents.
| Floor plans | Hope Assisted Living | Howard County | Maryland |
|---|---|---|---|
| Semi-Private | $3,000 | $3,865 | $3,545 |
| Private | $4,500 | $4,003 | $4,112 |
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Reviewers describe Hope House as an excellent recovery treatment facility with compassionate, dignified staff. Clients praise the staff as top notch and caring. They report feeling welcomed and supported from admission through treatment. They celebrate completing recovery and moving on to the next phase. They highlight the program's community as the heart of the center and a supportive environment. They note the availability of post-treatment support and resources to aid ongoing recovery. They mention life-saving options like Vivitrol being offered at the facility. They express gratitude toward staff members and leadership, including Jim Goines and the treatment team.
Reality House is described as absolutely terrible, with ongoing concerns about staff and appearance. Hope House Laurel is said to turn a traumatic time for families seeking help into a nightmare. The admissions staff are described as abrasive and unsympathetic, even laughing at a family member. The phone system is unreliable, with staff not answering calls for days. The facility is accused of lying, wasting hours, and turning away a homeless person. They are described as judgmental toward people with records or Medicaid and denying help. A supervisor is noted as rude to patients.The collection of reviews paints a complex, often hopeful portrait of Hope House Laurel and its predecessors, Reality House, with voices ranging from ecstatic gratitude to sharp frustration. Across the board, many former clients describe experiences that feel transformative and life-changing, while others recount frustrating miscommunications, rigid rules, or moments that undermined their sense of safety and dignity. Taken together, the remarks sketch a program that can catalyze recovery for some but leaves others with questions about accessibility, consistency, and treatment philosophy.
A sizable thread runs through the praise: genuine gratitude for compassionate, attentive care from staff who take the time to treat clients with dignity. Several reviews highlight the moment a person arrives and encounters staff who are patient, present, and approachable, with one writer calling Hope House the "best decision" they've made and another describing staff as "top notch" and "very caring." The praise extends to the leadership and front-line team alike, with repeated thanks directed toward Jim Goines and a broader chorus of counselors, nurses, and therapeutic assistants who are credited with guiding residents through the detox and recovery process. For many, the environment feels supportive and humanizing, fostering a sense of hope and possibility at a time when that feels tenuous. There are also explicit acknowledgments of gratitude from alumni - people who completed their programs, embraced post-treatment opportunities, and carried forward sobriety into the next life phase.
Another clear theme is the sense that Hope House Laurel offers more than a place to wait out withdrawal. Several reviewers describe the program as education- and community-driven, not merely custodial care. They emphasize structured, patient-led approaches that aim to instill responsibility, meaning, and purpose in recovery. Comments about the program design portray it as a middle ground between overly strict environments and overly lax settings - a balance that supports real change without feeling punitive. The presence of onsite services and options - such as Vivitrol, opportunities to participate in supervised walks to nearby parks, and a robust sense of community among residents - are repeatedly cited as life-enhancing features. One reviewer even frames the facility as a place that helps people confront their "YOU problem" in a candid, direct way, encouraging active participation and accountability as keys to "taste freedom."
Yet the experience is not uniformly positive. Several reviews raise concerns about admissions logistics and the consistency of staff interactions. One writer recounts repeated attempts to reach admissions by phone over multiple days only to be met with silence, highlighting a friction point that can leave families anxious and unclear about next steps. Another describes an intake encounter in which staff came across as abrasive and dismissive toward a family member in genuine distress, touching on larger issues about empathy, pace, and the need to honor the painful realities people bring to the table. There are also reports of families feeling judged or dismissed when asking for help, including claims that frontline workers responded with sarcasm or lack of compassion toward people in vulnerable states. In some cases, reviewers describe moments of perceived disrespect - such as a staff member allegedly laughing at a family member during a crisis - and what they view as a lack of basic courtesy or support during a highly stressful process.
Rules and procedural practices are another source of mixed feelings. Several commenters mention strict-on-paper policies - no ripped jeans or tank tops, the confiscation of cell phones, and shifts in what patients can bring (like certain hair products or cosmetics with alcohol remnants). For some, these regulations feel reasonable and part of maintaining a safe, structured environment; for others, they contribute to a sense of rigidity that can clash with the urgency of someone seeking help. A number of reviewers recount mixed experiences with medication management, including a troubling note about precipitated withdrawal and delays in Suboxone dosing, which understandably raises concerns about the medical dimension of care during detox. Several accounts also describe supervisory or administrative turnover, including at least one mention of a supervisor who was later fired, underscoring that the facility's internal dynamics can influence the resident experience.
There is also a thread of historical footnotes and evolving perspectives. A handful of reviewers reference earlier experiences under "Reality House" rather than "Hope House Laurel," sometimes noting that expectations or staff dynamics have shifted over time. One long-ago positive note recalls a 2005 Reality House experience featuring an onsite psychiatrist, good administrators, and a caring kitchen staff, with a sense of love pervading the program. A more recent comment suggests uncertainty about whether the newer iteration lives up to that past standard. These cross-time impressions hint at a facility whose culture and operational reality may shift with leadership, staffing, and policy changes, leaving potential clients with a sense that outcomes can depend heavily on the particular staff team and moment in time.
In sum, the reviews present a nuanced picture: Hope House Laurel and its related programs can be a powerful catalyst for recovery when clients feel seen, supported, and meaningfully engaged in a well-structured plan. The strongest praise comes from individuals who felt their dignity acknowledged, who were surrounded by caring professionals, and who could access a community that kept them accountable while offering real pathways to ongoing sobriety. At the same time, the experiences of those who encountered communication gaps, perceived insensitivity, overly rigid rules, or medical management hiccups highlight critical vulnerabilities. For prospective clients and their families, the takeaway is clear: success may hinge on the specific staff team, the facility's current practices, and the degree to which a given person's needs align with the program's approach. Before entering, it may be wise to ask pointed questions about admissions reliability, medication protocols, and the facility's plan for post-treatment support, so the journey that begins with Hope House can align with the hope many reviewers describe.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away) Ronald Reagan Washington National (22 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life. Community service programsCommunity service programs are important for seniors because they provide opportunities for social engagement, physical activity, and mental stimulation. These programs also allow seniors to give back to their communities and maintain a sense of purpose and fulfillment in their lives. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Forever fit"Forever fit" programs are crucial for seniors as they promote physical activity, social engagement, and overall well-being. These programs help seniors maintain their independence, improve their strength and flexibility, and reduce the risk of chronic diseases. By participating in these activities, seniors can enjoy a higher quality of life and live independently for longer.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.Hope Assisted Living in Laurel, MD offers a welcoming and comfortable environment for seniors in need of assistance with daily activities. Our community is equipped with all the necessary amenities to ensure a convenient and enjoyable living experience.
Residents can stay cool and comfortable throughout the year with air-conditioning in their private rooms. Bath tubs provide a soothing option for relaxation, while cable or satellite TV is available for entertainment purposes. Devotional services are provided on-site to cater to residents' spiritual needs. Our community is also fully handicap accessible, ensuring that everyone can navigate our space with ease.
Indoor and outdoor common areas provide opportunities for socializing and enjoying leisure activities. Residents can engage in conversations or participate in group activities with fellow residents, fostering a sense of community and companionship. Each resident has access to their own private room with a private bathroom for added comfort and privacy. For those who require short-term stays, respite care is available.
We understand the importance of staying connected in today's digital world, which is why we offer Wi-Fi/high-speed internet access throughout our community.
In terms of care services, we provide high acuity care for those individuals with more complex medical needs. Incontinence care is also offered to ensure the utmost comfort and dignity for residents. Our trained staff members are well-equipped to manage medication administration accurately and safely.
We believe that good nutrition is vital for overall health and wellbeing; therefore, our dining options cater to various dietary requirements. Low/no sodium, no sugar, organic, vegan, and restaurant-style dining choices are available to meet individual preferences and needs.
A wide range of activities are offered to keep residents engaged and stimulated. From art classes and educational speakers to community service programs and live musical performances, there's something for everyone's interests. Forever fit programs promote physical fitness through stretching classes and yoga sessions led by trained professionals or visiting chaplain or priest.
Located conveniently near cafes, parks, pharmacies, physicians, and restaurants, our community provides easy access to amenities outside of our premises. Residents can feel connected to the surrounding neighborhood and enjoy exploring nearby attractions.
At Hope Assisted Living in Laurel, MD, we strive to create a caring and fulfilling environment for our residents. Our amenities, care services, dining options, and activities are designed with their needs and preferences in mind.
Located in Laurel, Maryland, this neighborhood offers a variety of amenities and services that cater to seniors. With several parks nearby, such as High Ridge Park and Lake Elkhorn Park, residents can enjoy outdoor activities and stay active. There are also multiple restaurants and cafes within a few miles, providing convenient dining options. The area is well-equipped with pharmacies and medical facilities, including Howard County General Hospital, ensuring easy access to healthcare services. Additionally, transportation options like Greenbelt Metro Station and rental car facilities are available for those who may need to travel or run errands. Places of worship like Bridgeway Community Church offer spiritual support for residents. Overall, this neighborhood provides a balanced mix of recreational opportunities, medical services, and transportation options suitable for seniors looking to live comfortably in Laurel.
Hope Assisted Living offers competitive pricing for its residents, providing a semi-private room at $3,000 per month, which is notably lower than the average costs in Howard County ($3,865) and the state of Maryland ($3,545). For those seeking more privacy, the private room option is available at $4,500, which remains slightly above the county's average of $4,003 and below the state's average of $4,112. These pricing structures position Hope Assisted Living as an affordable choice within the local market while still maintaining a commitment to high-quality care and comfortable living environments for its residents.
Hope Assisted Living is located at 9332 Old Scaggsville Rd, Laurel, MD 20723 in Howard County, Maryland
Hope Assisted Living on seniors.fyi includes 8 photos including images showing bedroom, interior, windows, landscaping, oven, cabinets, dining table, decor, and more.
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