Griswold Home Care - Baltimore and Howard County, MD

Pros

• The caregivers from Griswold Home Care were wonderful - friendly, nice, and did a great job.
• The office staff at Griswold Home Care was very responsive and helpful.
• The regular caregiver from Griswold Home Care, Keesha Thomas, was strong, punctual, reliable, and self-directing.
• The online payment system of Griswold Home Care made things a lot easier for the family.
• The office staff at Griswold Home Care was wonderful and responsive.

Cons

• The office staff at Griswold Home Care was not in sync and did not communicate effectively with the caregivers.
• The lack of male caregivers at Griswold Home Care forced the family to switch to another agency.
• There was a lack of consistency and reliability in providing backup caregivers, resulting in difficulties for the family.
• Some caregivers from Griswold Home Care were not competent, had a language barrier, and struggled to communicate with the loved one who wore hearing aids.
• The family did not always receive timely notification when a caregiver was unable to show up for a shift.

Review

Griswold Home Care receives mixed reviews from customers who have used their services for their family members. While some customers express satisfaction with the caregivers provided, others mention issues with consistency and communication between the office staff and caregivers.

One customer mentions that they only needed caregivers on a random basis rather than a weekly basis, and Griswold's 4-hour minimum per shift worked well for them. However, due to the sporadic nature of their calls, they occasionally encountered different caregivers. Despite this, they found most of the caregivers to be friendly and competent.

Another customer expresses their happiness with the caregivers from Griswold Home Care but points out that the office staff lacked coordination. Though the caregivers themselves were wonderful, there seemed to be a disconnect between them and the office. Despite this issue, this customer states that they would still use Griswold's services again.

In contrast to these positive experiences, one customer shares that while they were extremely happy with the quality of care provided by Griswold's caregivers, they had to switch agencies because Griswold did not have any male caregivers available. Nevertheless, this customer recommends Griswold Home Care to others who might find it suitable for their needs.

Another customer considers themselves lucky as they found an excellent caregiver named Keesha Thomas through Griswold Home Care. They describe Keesha as strong, punctual, reliable, self-directing, pleasant, and professional in her demeanor. This positive experience has left them extremely pleased with the service received.

On the other hand, one customer expresses dissatisfaction with Griswold Home Care due to inconsistency in caregiver assignments. While they appreciate one main caregiver who is good at her job, backup caregivers lack competence and struggle with communication due to language barriers. Additionally, there have been instances where no immediate notice was given regarding a caregiver's absence. The office staff receives praise from this customer, but it seems that finding reliable and competent help is a challenge.

Overall, Griswold Home Care receives mixed feedback from customers. While some have had positive experiences with their caregivers, others have encountered issues with consistency, communication, and the availability of certain types of caregivers. Despite these challenges, the office staff appears to be responsive and helpful to customer inquiries.

This part of Ellicott City, Maryland provides a convenient and diverse range of amenities for senior living. With a variety of restaurants within close proximity including Phoenix Upper Main, Manor Hill Tavern, and Chosun Hwaro, residents have plenty of dining options to choose from. Pharmacies such as Rite Aid and Walmart Pharmacy are easily accessible for any medication needs. Nearby healthcare facilities like NeuroCare Center and Saint Agnes Medical Group provide quality medical care. Residents can also enjoy the beauty of nature at parks like Patapsco Valley State Park and Centennial Park. Places of worship such as Bridgeway Community Church offer spiritual support, while entertainment options include theaters like AMC Columbia 14. The area is well-connected with transportation options such as Amtrak/MARC - BWI Rail Station just a short distance away. Overall, this part of Ellicott City offers a comfortable and convenient lifestyle for seniors looking to settle in the area.

Restaurants

• Phoenix Upper Main (0.5 miles)
• Manor Hill Tavern (0.6 miles)
• The Trolley Stop (0.8 miles)
• Chosun Hwaro (1.8 miles)
• Chick-Fil-A (2.8 miles)
• Honey Pig Gooldaegee Korean Grill (2.9 miles)
• Wendy's (3.1 miles)

Pharmacies

• Rite Aid (0.6 miles)
• Walmart Pharmacy (1 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (4 miles)
• Walgreens (4.1 miles)
• Rite Aid (4.2 miles)

Physicians

• NeuroCare Center (0.8 miles)
• Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (2.3 miles)
• Advanced Radiology (2.8 miles)
• Parnes May & Associate - Wendy Hurwitz MD (3.1 miles)
• American Radiology Services (3.1 miles)
• Dr. Klebanow & Associates (3.2 miles)
• Omni Eye Specialists (5.1 miles)

Hospitals

• Sheppard Pratt Health System (1.3 miles)
• Spring Grove Hospital Center (4.4 miles)
• Howard County General Hospital (6 miles)
• Howard County General Hospital, Johns Hopkins Medicine (6 miles)
• Bon Secours Health System (6.3 miles)

Cafes

• Starbucks (1.4 miles)
• Tous Les Jours (1.6 miles)
• Starbucks (4.2 miles)
• Café Nordstrom (5 miles)
• Starbucks (5.3 miles)
• Starbucks (5.4 miles)
• Starbucks (7.1 miles)

Parks

• Patapsco Valley State Park (1.6 miles)
• Centennial Park (3 miles)
• David Force Park (3.4 miles)
• Centennial Park (3.8 miles)
• Blandair Regional Park (4.7 miles)
• Lake Elkhorn Park (6.6 miles)
• Martin Road Park (7.1 miles)

Places of Worship

• Bridgeway Community Church (3.3 miles)
• St Augustine's Church (6.5 miles)

Theaters

• AMC Columbia 14 (5.1 miles)

Transportation

• Amtrak/MARC - BWI Rail Station (8.2 miles)