Stratford Manor in Mitchellville, MD
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11306 Chantilly Lane, Mitchellville, MD 20721
For more information about senior living options: (844) 490-3973
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The staff are great and the late-opening facilities are appreciated. Stratford Manor is a wonderful place to stay, with friendly staff and a nice room. The hotel is gorgeous. The rooms are beautiful, clean and welcoming. The pool is beautiful with easy access steps into the water, which are lovely and warm. Breakfast feels luxurious, offering a wide range of tasty items. Ruby at the front desk is exceptionally professional, kind and personable, making the stay brilliant. The hotel's location is convenient for Stratford, enabling easy visits to the town and river trips. The staff are professional, polite and incredibly helpful. The restaurant offers a wonderful range of gluten-free options and the service is excellent. The rooms are clean, spacious, and comfortable, with attentive and friendly staff. The food is consistently delicious and breakfasts are excellent. The hotel is dog-friendly and family-friendly, with a cinema room and games room for children.
The reviewer notes there was no air conditioning in the rooms and a ?50 hold was unnecessarily charged at check-in. The rooms were described as having limited soundproofing, with no bedside plug sockets and slightly sticky carpets. The pool area was criticised for needing a refresh, with dirty shower tiles and tiles coming away. Guests endured noisy disturbances at night, including dog barking and noises from rooms above. There were heating problems and cold communal areas during the stay. The spa area was described as dirty and dated, detracting from the experience. Front-of-house staff were described as abrupt and rude by some guests. Some guests found the rooms lacked a fridge, which was disappointing. Dining was criticized as expensive with average quality. Key cards sometimes failed and there were complaints about mandatory holds on cards. The bathrooms were tired, with chipped shower screens and dated fittings.Stratford Manor is best suited for families and couples who want a comfortable, value-driven base near Stratford-upon-Avon, with strong spa and dining options and a clearly friendly, service-oriented front line. The property shines for guests seeking a relaxing break that blends hotel-style amenities with kid-friendly touches: a welcoming pool area with easy-entry steps, a cinema and games room for downtime, and breakfast and dining experiences that deliver on variety and warmth. The staff consistently appears as a standout asset, turning what could be a routine stay into a memorable experience through attentive service, thoughtful gestures, and genuine hospitality from front desk to restaurant floor.
Those who may want to consider alternatives are travelers who demand near-perfect modernization and absolute quiet. Several reviews flag the property's age and wear: rooms can feel dated, bathrooms show signs of aging, and some areas - like the pool and spa - could benefit from a refresh. Not every guest encounters it, but the absence of air conditioning in rooms, the lack of a fridge, and occasional inconsistencies in heating or lighting can be a drawback for anyone prioritizing climate control and modern amenities. Additionally, the policy quirks and billing hiccups - such as ?50 holds on cards and occasional key-card failures - can complicate a stress-free visit for business travelers or meticulous planners. For allergy-sensitive guests, the dog-friendly policy is a plus or a minus depending on sensitivities, so those with strict pet-free needs should factor that in.
The strongest offset to these drawbacks is the level of staff excellence that threads through the stay. Time and again the reviews highlight front desk warmth, proactive hospitality, and staff who go beyond the basics - Ruby and Laura at reception, Aziz at breakfast, Grace W as a memorable manager - creating a sense of welcome that makes imperfect logistics tolerable. The hotel's facilities genuinely support a family-friendly cadence: a well-used pool, a sauna and steam room for relaxation, a cinema room and a games area for kids, and a breakfast service that can accommodate dietary needs with care and speed. In practical terms, these strengths transform Stratford Manor into a reliable retreat where service quality can compensate for some aging infrastructure.
On the dining and overall value front, the positives are well aligned with practical expectations. Guests frequently praise the breakfast spread for variety and quality, the well-regarded dinner options, and the accessibility of a bar-and-dine environment that still feels inviting after a long day. The location near Stratford is a practical virtue, offering easy drives into town and ample parking, which reduces friction for family trips or wedding party logistics. The property's dog-friendly stance also broadens its appeal for families who travel with pets, a factor that can tip the balance for a multi-generational weekend where everyone - including four-legged members - desires comfort and convenience. In short, the combination of strong food, warm service, and convenient facilities often makes up for a room that isn't flashy but is consistently comfortable.
Yet some concrete drawbacks deserve caution. A recurring theme is the inconsistency in room practicality: no air conditioning in some rooms, variable lighting, and reports of dated fittings such as plumbing fixtures and carpet. The pool area, while spacious and functional, has had comments about tile wear and the overall spa ambiance feeling a touch tired, and a few guests encountered noise or heating irregularities during their stay. The ransom of small charges - whether deposits, hold amounts, or occasional misunderstandings at check-in - can erode goodwill if not clarified upfront. Noise from other guests, sporadic maintenance quirks (freezing cold common areas versus warmer rooms), and occasional frontline missteps remind that this is a property that runs on hospitality more than pristine, contemporary detail.
For families weighing options, Stratford Manor offers a compelling mix: a solid, supportive staff, robust on-site leisure, and a strong breakfast and dining program anchored by a convenient location and ample parking. It remains an excellent choice for wedding anniversaries, group getaways, or family breaks where the goal is a hospitable, low-stress experience that still feels special. Those prioritizing modern hotel benchmarks - fridge in every room, complete air conditioning, pristine spa cleanliness, or a no-surprise billing process - should evaluate alternatives in the area and probe specifics before booking. In the end, Stratford Manor is a practical, seasoned choice for those who value service, family-friendly facilities, and a warm, reliable staff more than perfect, gleaming interiors.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
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Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Stratford Manor, located in Mitchellville, MD, is an assisted living community that offers a range of amenities and care services for seniors. The community features spacious apartments with comfortable living areas and private bathrooms that include bath tubs for residents' relaxation and convenience. Residents can enjoy spending time in the indoor common areas, which provide a welcoming atmosphere for socializing and participating in various activities. Additionally, there are outdoor common areas where residents can take advantage of the beautiful surroundings.
Stratford Manor understands the importance of spirituality and offers devotional services on-site to cater to residents' religious needs. This provides a supportive environment for residents to connect with their faith and engage in communal worship.
The community also offers specialized care services such as high acuity care, ensuring that residents with more complex medical needs receive the attention they require. Incontinence care is available to provide assistance and support for those who may need help managing this aspect of daily life. Medication management services are provided to ensure that residents receive their medications accurately and on time.
Residents at Stratford Manor have access to a variety of nearby conveniences. There are two cafes nearby where residents can enjoy a meal or grab a cup of coffee with friends or family. For those who enjoy spending time outdoors, there are two parks nearby where they can take leisurely walks or sit and enjoy nature. With 10 pharmacies nearby, it is easy for residents to refill prescriptions or obtain any necessary medications. Having seven physicians nearby ensures that medical professionals are easily accessible when needed.
For dining options, there are 16 restaurants nearby offering a variety of cuisines for residents to explore or enjoy meals with loved ones. Transportation options are available within close proximity, allowing residents convenient access to travel arrangements as needed. Furthermore, there is a place of worship nearby where residents can attend religious services if desired.
In case of any emergency medical situations, there is one hospital located conveniently near Stratford Manor. This provides reassurance to residents and their families that immediate medical care is within reach if needed.
Overall, Stratford Manor in Mitchellville, MD, offers a comprehensive assisted living community with various amenities and care services to meet the diverse needs of senior residents.
Located in Mitchellville, Maryland, this area offers a convenient mix of amenities suitable for senior living. Within close proximity, there are several physicians' offices and pharmacies providing easy access to medical care. Numerous cafes and restaurants offer dining options, while nearby transportation options like metro stations and Amtrak make it easy to get around. For leisure, there are parks such as Allen Pond Park and Watkins Regional Park for outdoor activities. Places of worship like the Christian Community Presbyterian Church are also nearby for spiritual needs. Overall, this neighborhood provides a well-rounded environment for seniors looking for convenience and accessibility in their daily lives.
Stratford Manor is located at 11306 Chantilly Lane, Mitchellville, MD 20721 in Prince George's County, Maryland
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