Harmony at Enterprise

Pros

• The facility is described as excellent, clean, and safe, providing families with peace of mind about their loved ones' care.
• Staff members are noted for being responsive, caring, and focused on delivering excellent care.
• Families appreciate the overall cleanliness of Harmony at Enterprise and find the staff to be friendly.
• The community has improved in food quality and offers a good living space for residents.
• Residents enjoy participating in activities and taking advantage of available services.
• The tour experience is described positively, with staff professionalism and thoroughness being highlighted.
• Many families express satisfaction with their choice of Harmony at Enterprise for their loved ones' care, stating it was a good fit overall.

Cons

• The hygiene care for residents has been disappointing, with instances of no toilet paper and hard toothpaste on brushes indicating a lack of assistance.
• There are concerns about the management's passive-aggressive behavior, leading to dissatisfaction among residents and families.
• The ratio of nurses/CNAs to residents is poor, highlighting the need for more staff and better training.
• Residents experience delays in medication distribution, sometimes receiving meds an hour or two late.
• Baths are not consistently given on the assigned days, affecting the overall quality of care.
• Communication among staff and with residents is lacking, often leaving requests for meetings regarding care unaddressed.
• There have been complaints about retaliation against residents when they voice concerns.
• Housekeeping services do not meet expectations and could be improved upon.
• Some facility features are difficult for smaller individuals to access, causing inconvenience.

Review

When considering a senior living community, families often weigh various factors, from cost and proximity to quality of care. Harmony at Enterprise is one such facility that has garnered mixed reviews from those who have entrusted their loved ones to its care. Many families initially chose this community primarily due to its affordable pricing and its convenient location near relatives, which can alleviate some anxiety during what is typically a challenging transition for both seniors and their families.

A common sentiment expressed by caregivers revolves around the food services at Harmony. While some reviewers noted improvements in meal quality over time, there remains a lingering sense that culinary offerings could still use further enhancement. The dining experience has seen several changes in leadership since residents first moved in, indicating potential instability in management. This inconsistency may be affecting the organization of meal service, particularly during dinner hours when coordination seems lacking.

While many families appreciate the general cleanliness and safety of the facility as well as the responsiveness of the staff—who are described as caring and attentive—there are concerning reports regarding hygiene care for residents. One family shared their disappointment after discovering inadequate support for personal hygiene tasks like teeth brushing or ensuring essential supplies like toilet paper were readily available. Such oversights lead to frustration and distress among residents who feel neglected or unassisted during crucial aspects of daily living.

The staffing situation appears to be another area requiring attention. Families have raised alarms about poor nurse-to-resident ratios, suggesting that there simply aren't enough staff members available to meet resident needs adequately. Critiques highlight a need for more nurses and certified nursing assistants (CNAs), along with additional training for existing staff members. These lapses contribute to moments where medication distribution is delayed—sometimes by up to two hours—and where scheduled baths aren’t provided on assigned days, leaving residents feeling overlooked amidst mounting concerns about overall care quality.

Despite these challenges, many families emphasize their peace of mind knowing that their loved ones are in an environment they deem safe and clean. Positive testimonials reveal satisfaction with most aspects of life at Harmony at Enterprise: from living spaces and grounds maintenance to physical therapy offerings and previous interactions with staff members who genuinely care about the well-being of residents. Additionally, some new residents express optimism about becoming more involved in community activities as they settle in.

On a practical note, there have been observations regarding certain features within apartments that pose accessibility issues for shorter individuals or those with mobility challenges; comments regarding high microwaves or difficult-to-reach closets point towards design considerations that could enhance everyday convenience for all residents. As families continue evaluating their options alongside recommendations received through word-of-mouth, it’s clear that while Harmony at Enterprise provides a solid foundation for assisted living, significant areas need assessment if it is to fully realize its potential as a comprehensive care facility catering effectively to the diverse needs of its aging population.

In conclusion, the overall consensus reveals that while Harmony at Enterprise serves as a reasonable choice within its price range—with commendable attributes including cleanliness and dedicated staff—it harbors critical gaps in service delivery processes warranting attention from management. The feedback gathered presents an opportunity for intervention aimed at improving patient care standards while reinforcing communication pathways between staff members and families alike, ultimately nurturing an environment where all residents can thrive together harmoniously.

Restaurants

• McDonald's (1 miles)
• Chick-Fil-A (2.3 miles)
• Wendy's (3.1 miles)
• Bob Evans (3.1 miles)
• Taco Bell (3.1 miles)
• McDonald's (3.1 miles)
• Applebee's (3.2 miles)

Physicians

• Dr Vanessa Allen (1.2 miles)
• TLC Pediatrics (2.3 miles)
• MyEyeDr (3 miles)
• Maryland Primary Care Physicians (3.1 miles)
• Malouf Eye Center (3.4 miles)
• Johns Hopkins (3.4 miles)
• Ford Medical Associates (3.4 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (5 miles)
• Wegmans (5.2 miles)
• Kaiser Pharmacy (5.3 miles)

Places of Worship

• Christian Community Presbyterian Church (1.8 miles)
• St Elizabeth Ann Seton Church (6 miles)
• College Park United Methodist Church (8.6 miles)

Hospitals

• Bowie Health Center-Emergency Medical Care (1.8 miles)
• Kimbrough Ambulatory Care Clinic Main Pharmacy (9.5 miles)
• Riverside Medical District Heights (10.2 miles)

Parks

• Allen Pond Park (2.8 miles)
• Watkins Regional Park (5.6 miles)
• Piney Orchard Nature Preserve (7 miles)
• Duvall Playground (8.5 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (5.2 miles)
• Chesapeake Bay Roasting Company (5.5 miles)
• Panera Bread (6.6 miles)
• Starbucks (7.4 miles)
• Starbucks (7.7 miles)
• Vigilante Coffee (9.1 miles)

Transportation

• New Carrollton Amtrak Station (5.4 miles)
• Greenbelt Station (8.1 miles)
• Greenbelt Metro Station (8.1 miles)
• College Park - University of Maryland Metro Station (8.4 miles)
• Prince George's Plaza Metro Station (9.8 miles)

Theaters

• Regal Waugh Chapel & IMAX (6.6 miles)