3125 Gwynns Falls Parkway, Baltimore, MD 21216
For more information about senior living options: (844) 490-3973
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The facility is the best for families and provides excellent care for loved ones. The place is perfect for an aunt, and she is very happy there. The facility is clean and fresh, with friendly staff and a happy atmosphere. Moving Mom to Patient Serenity Assisted Living was one of the best decisions, and she is happy with the care. The owner is available at any time and is described as wonderful, warm, and personable. The staff are friendly, the facility is cozy and feels like home, and it is highly recommended. The staff are nice, polite, and attentive; the facility is clean and modern, with compassionate service. The place is beautiful, and the staff are friendly.
They should not bring their parent here. They should not waste their money; it's not worth it. They should not send their loved ones to this place.Pho Assisted Living II in Baltimore is best suited for families seeking a warm, home?like atmosphere with modern amenities and an unusually accessible owner. This community tends to deliver daily warmth, cleanliness, and a sense of family, which makes it an appealing choice for seniors who value personal attention and a comfortable, "felt-life-at-home" environment. Residents who thrive on social interaction, cheerful staff, and a familiar routine will likely find the setting reassuring. The strongest selling point is the impression that care is personalized and the atmosphere is intimate enough to feel like a private, well?run home rather than a sterile institution.
Those who should consider alternatives are families prioritizing highly regulated clinical oversight, consistent care models, or transparent value-for-money. The reviews reveal a sharp split: several families praise the facility as a wonderful home for their loved ones, while others issue blunt warnings about bringing someone there or spending money without confidence. The mixed ratings imply that experiences can diverge dramatically based on staffing, management focus, and individual expectations. For residents with complex medical needs, strict medication management, or a requirement for uniform programming across residents, other options with clearer clinical protocols may be preferable.
The most compelling pros hinge on atmosphere and responsiveness. A modern, clean facility paired with friendly, attentive staff creates a comfortable daily experience and supports a sense of well?being for residents. The environment is repeatedly described as cozy and homey, which strengthens mood, reduces agitation, and sustains social engagement. Importantly, ownership accessibility stands out as a practical advantage: families feel they can reach the owner at any time, which can translate into quicker problem resolution and reassurance during uncertain moments. When these factors align, the care experience can feel cohesive and deeply personal, offsetting some concerns about cost or standardization.
Yet the main cons emerge clearly in the most emphatic reviews: a warning that the placement may not be worth the investment, and cautions about bringing loved ones into the program. These strong expressions suggest inconsistent experiences or expectations that aren't met for every family. The rating spread (several five?star accounts alongside a pair of one?star accounts) underscores the reality that outcomes are not uniform. For some families, the value proposition hinges on intangible benefits - home-like comfort, staff warmth, and owner availability - while others attend to what feels missing in structure, predictability, or clinical rigor. In short, the positives can be substantial, but they do not automatically neutralize the perceived drawbacks reflected in the harsh feedback.
When evaluating Pho Assisted Living II, practical due diligence is essential. Prospective families should tour with a focus on staff interactions with residents, the consistency of daily routines, meal quality, cleanliness, and the visible presence and responsiveness of management. Direct conversations with the owner and with current residents or their families will illuminate whether the personalized approach is sustained across shifts and days. Inquiries about medication management, care planning, activity programming, and emergency protocols help clarify whether the care model matches the resident's needs. Clarify pricing, what is included, and whether there are flexible arrangements that can align with evolving care requirements. A trial period or clearly outlined milestones can also help determine fit.
Ultimately, Pho Assisted Living II represents a nuanced proposition. It is a strong fit for families who prize a homey, welcoming setting, clean and modern surroundings, and a management team that is visibly present and reachable. It is a less reliable choice for those who need consistent clinical oversight, uniform programming, or the perception that every dollar delivers predictable value. The decision should hinge on the resident's medical needs, the family's tolerance for variability in experience, and the willingness to engage actively with the community's leadership. For the right combination of personal affinity, accessible management, and comfort with a less standardized care model, Pho Assisted Living II can be an excellent match; for others, exploring alternatives with firmer clinical structures may yield greater peace of mind.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pho Assisted Living II in Baltimore, MD is a vibrant and well-rounded community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Within our community, we provide fully furnished living spaces that are designed to maximize comfort and convenience. Our dining room is a central gathering place where residents can enjoy delicious meals prepared by our dedicated culinary team. We take pride in catering to special dietary restrictions to ensure that everyone's nutritional needs are met.
At Pho Assisted Living II, we understand the importance of maintaining an active and engaging lifestyle. That is why we offer a variety of scheduled daily activities for residents to participate in. These activities promote socialization, mental stimulation, and physical well-being.
Residents can also take advantage of our outdoor spaces, including a beautiful garden area. This provides a tranquil environment where they can relax or engage in recreational activities at their leisure. In addition, our community offers Wi-Fi/high-speed internet access throughout for those who wish to stay connected.
We recognize the need for assistance with daily living tasks, which is why our highly trained staff provides personalized support for activities such as bathing, dressing, and transfers. Our caregivers also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require.
Moreover, medication management services are available to help individuals maintain their health and well-being. Transportation arrangement is provided for medical purposes as well as transportation to doctors' appointments.
Located in Baltimore, MD, Pho Assisted Living II benefits from its proximity to various amenities in the surrounding area. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby which offer convenience and accessibility for both residents and their visitors.
Overall, Pho Assisted Living II creates a warm and welcoming environment where individuals can thrive while receiving personalized care tailored to their specific needs.
Pho Assisted Living II is located at 3125 Gwynns Falls Parkway, Baltimore, MD 21216 in Baltimore city, Maryland
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