Latisha Thompson Care is an assisted living community in Baltimore, MD.
Information last verified:
3505 Erdman Avenue, Baltimore, MD 21213
For more information about senior living options: (866) 208-4318
Many reviewers report long waits and delayed or canceled visits.
A recurring complaint is difficulty getting timely care, with reviewers describing waits of two hours or more before being seen. Several also mention canceled appointments and long gaps before the next available slot. A few describe virtual visits where they never connected with the provider, or check-in procedures that left them waiting without updates.
Reviewers disagree on how reliably the team returns calls and handles refills.
Some reviewers say messages are not returned and that prescription refills or results requests do not move forward as expected. Others describe call-center delays, long time on hold, and having to repeat requests multiple times. A smaller set of reviews describe the staff as helpful and responsive, but the overall feedback on follow-through is mixed.
Several reviewers say nurses and doctors treat them with understanding.
Multiple reviews describe clinicians as caring, helpful, and respectful, including praise for nurses and doctors being understanding. Some reviewers also mention feeling welcomed and that the staff “actually care.” This aligns with the community’s focus on assisted-living support such as supervision and help with daily care needs.
Cleanliness feedback ranges from “smells clean” to serious pest concerns.
One review praises cleanliness, stating the place “smells clean,” along with staff being professional and the facility being kept tidy. Another reviewer suggests it could be cleaner. At the other end, a separate review raises serious concerns about pests and exposure to extermination chemicals, which makes cleanliness feel inconsistent across experiences.
The community offers assisted-living support with daily living help.
The community is set up for assisted living, including supervision and help with activities of daily living. Residents mention nurses and doctors providing support and care, which fits the documented focus on assistance with bathing, dressing, transfers, and medication-related help.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
3 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Baltimore-Washington International (11 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesLatisha Thompson Care is located at 3505 Erdman Avenue, Baltimore, MD 21213 in Baltimore city, Maryland
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