Information last verified:
3505 Erdman Avenue, Baltimore, MD 21213
For more information about senior living options: (844) 490-3973
Mariah was patient and proactive, calling to remind about paperwork. The staff are professional and welcoming, and the nurses and doctors genuinely care. June and Angela were a great help, helping the patient regain strength after a car accident. There is ample parking, the security guard is kind, and the receptionists are professional. Dr. Isles is one of the few good doctors at the facility. The clinic is wonderful and patients feel heard and cared for.
The reviewer calls Erdman the worst place to go, noting patients wait over two hours to be seen. Dr. Rainey is described as the worst doctor they’ve ever encountered, with prescriptions not filed for weeks and no return calls after multiple messages. The patient says the practice is unresponsive and disrespectful, with no one returning calls from doctors or supervisors. Dr. Carissa Gibson is criticized for not caring about patients, rushing visits, and dismissing health concerns. The clinic is labeled unprofessional and disorganized, with some opinions that it should be shut down. Appointment cancellations are frequent and rescheduling is slow, with next available slots sometimes months away. Wait times are described as ridiculous, and the on-hold experience is irritating. The call center is described as inept, with missed calls, unhelpful staff, and broken promises about prescriptions. Prescription refills are often delayed or never submitted, leaving patients without meds for extended periods. Dr. Linda Rainey is blamed for nearly causing harm due to mismanagement of diabetes. HIPAA/privacy concerns are raised after pregnancy results were publicly shouted in the waiting area. The facility is criticized for sanitation issues, including rats, mice, and roaches, and exposure to extermination chemicals. There is a noted lack of a clear chain of command for complaints.Latisha Thompson Care in Baltimore is best suited for adults who prize a clean, welcoming physical environment, ample parking, and front-line staff who can convey warmth in the moment. When the clinical staff shows up with steady attention, nurses who listen, a handful of physicians who take time to explain and plan, this facility can perform solidly for routine visits and ongoing follow-up care. It is not the right fit for anyone who requires iron-clad reliability in scheduling, prescription management, or uninterrupted continuity with a single doctor. Families weighing options should understand that the environment rewards patient initiative and a bit of luck in encountering the right clinician at the right time.
Who should consider alternatives? Those who rely on consistent, timely medication refills and predictable appointment flow will likely feel the friction here. The most persistent pain points are appointment cancellations, long waits, and a call center that struggles to triage urgent needs. If continuity matters, wanting the same doctor for most visits or a guaranteed prescription renewals without delays, this clinic may generate more stress than relief. Even families seeking straightforward care coordination may find the variability in doctor availability and responsiveness troubling enough to explore other options in the city.
Pros that do stand out include a tidy facility and a visible investment in the front-end experience: approachable receptionists, a courteous security presence, and caregivers who demonstrate genuine concern in encounters. Some staff members go above and beyond, positive notes about Mariah ensuring paperwork is in order, and about June and Angela helping patients regain strength after injuries, indicate that parts of the team can deliver meaningful, compassionate care. These micro-wins matter when a patient connects with a clinician who listens and explains. Yet these positives are frequently undermined by systemic flaws: delays in sending prescriptions, repeated appointment cancellations, and a communication loop that leaves patients waiting on voicemails with little substantive follow-through. The net effect is a clinic that can feel competent in isolated moments while being painfully inconsistent in logistics.
From a decision-making perspective, the environment rewards those willing to take control of the process. If opting in, set expectations upfront: request a specific clinician who has demonstrated reliability, confirm appointment times in writing, and test the refill workflow before a real medication shortage occurs. Bring documentation and anticipate reminders, but also brace for gaps. For families comparing options, weigh the environmental strengths, cleanliness, parking, and approachable staff, against the realities of scheduling chaos and variable clinician performance. In many instances, a neighboring clinic or private practice with a steadier operational rhythm will deliver more predictable care, even if the ambiance isn’t as polished.
Long-term risk factors center on medication management and continuity of care. Numerous accounts describe delays in refills, missed calls, and a workflow that leaves patients in limbo between visits. In some reviews, privacy and professionalism concerns surface, underscoring the stakes when managing chronic conditions or complex medication regimens. The most consequential red flag is a pattern of appointment cancellations and slow responsiveness, translating into real health risk if medications lapse or follow-ups are deferred. For families with high needs, the prudent course is to push for a sharper service commitment with patient-relations leadership, seek a more centralized care model, or consider options in Baltimore with a track record of steadier coordination and fewer communication gaps.
Bottom line: Latisha Thompson Care can be a viable choice for those who value a clean, welcoming setting, straightforward in-person visits, and staff members who demonstrate care in the moment. It is not the default pick for anyone who cannot tolerate inconsistent scheduling, delayed prescriptions, or a fragmented system that complicates communication. The practical path is to visit multiple clinics nearby, test the prescription refill process, and verify the reliability of a preferred clinician before committing. In short, this community serves well as a selective option for those who can navigate its irregularities, but families prioritizing reliable continuity and streamlined operations will likely find stronger alternatives in Baltimore.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Latisha Thompson Care assisted living community in Baltimore, MD offers a variety of amenities and care services to ensure a comfortable and enjoyable living experience for its residents. The community features a dining room where residents can enjoy nutritious meals prepared and served by the staff. Each apartment within the community is fully furnished, providing a cozy and convenient living space.
For those who appreciate nature, there is a garden and outdoor space available for relaxation and leisure activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Residents also have access to Wi-Fi/high-speed internet and telephone services to stay connected with loved ones.
The care services offered at Latisha Thompson Care include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive proper medical care as needed. Special attention is given to individuals with diabetes, including following a diabetes diet. Medication management is provided to ensure that residents take their medications as prescribed.
The dining options at Latisha Thompson Care cater to individuals with special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals. A variety of scheduled daily activities are available to keep residents engaged and entertained.
For convenience, there are numerous amenities located near the community. There are 10 cafes, 8 parks, 28 pharmacies, 9 physicians' offices, 32 restaurants, 1 transportation option, 1 place of worship nearby for easy access to various goods, services, and recreational opportunities.
In terms of medical support, there are also 9 hospitals located nearby for emergency situations or specialized care needs.
Overall, Latisha Thompson Care offers a supportive and comfortable environment for individuals in need of assisted living in Baltimore, MD.
Latisha Thompson Care is located at 3505 Erdman Avenue, Baltimore, MD 21213 in Baltimore city, Maryland
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