720 East 35Th Street, Baltimore, MD 21218
For more information about senior living options: (844) 490-3973
In a field where reliability and steady hands are supposed to matter most, the reviewer lays out a chillingly blunt critique of a local agency. The opening sting is unmistakable: if there were a way to give less than one star, they would. After many years working in this area, the writer declares this particular agency should not be allowed to stay in business. The sentiment isn't just frustration; it's a verdict earned by repeated disappointments and a sense that the organization operates with a fundamentally flawed approach to care and responsibility.
The critique then zeros in on the character and conduct of the staff. According to the reviewer, the people employed by the agency are "absolutely terrible." They describe a routine where workers "sit and watch TV, eat and play on their phones" instead of performing the duties expected of them. This isn't framed as a one-off lapse but as a systemic pattern that undermines the care clients are supposed to receive. The tone suggests not merely inefficiency but a pervasive disengagement that compromises the well-being of those who rely on these services.
A particularly sharp blow comes from a specific incident: one caregiver walked out on the individual in the middle of her shift, simply because the client was deemed difficult. The writer details the consequence with grim clarity: after that departure, the entire agency quit, and this departure occurred with no notice. The abrupt mass exodus leaves a client in limbo and highlights a terrifying lack of continuity and responsibility. It's not just about a single person leaving; it's about an agency-wide failure to honor commitments and to ensure uninterrupted support when a client needs it most.
The owner of the agency is described with scathing directness as having an awful attitude, one that makes it look as if the owner is doing the client a favor by showing up at all. The reviewer's emphasis is unflinching: the supposed professional in charge acts as though the client is an inconvenience rather than the reason for the service. The exclamatory line - "NEWS FLASH ITS YOUR JOB!!!!!!!!" - drives home the sense that the management mindset is inverted: responsibilities are treated as optional privileges rather than obligations that must be fulfilled.
Together, these threads form a portrait of a workplace culture that seems to prize convenience over care, and reputation over responsibility. The staff's disengagement, the sudden collapse of service, and the owner's abrasive stance combine to create a scenario where clients are left exposed and unsupported. The critique implies that such a combination breeds ongoing risk: inconsistent care, gaps in coverage, and a climate where accountability is thin and communication is unreliable. In short, the reviewer's experience reads as a warning about the practical and emotional toll of relying on this agency.
From there, the piece broadens to the implications for trust and safety. If employees are indisposed to perform basic duties, and management fails to ensure stable, reliable coverage, clients are repeatedly put at risk. The sudden quit-and-abandon pattern not only disrupts daily routines but can escalate into real emergencies when a caregiver is needed most. The client's experience becomes a case study in how poor leadership and a lack of accountability can erode the very foundations of care that a service is supposed to provide.
In closing, the reviewer's verdict is both definitive and sobering. The combination of disengaged staff, unplanned staffing gaps, and a manager who seems to view the client as incidental rather than essential paints a picture of a systemic problem rather than an isolated incident. The tone is a clear call for accountability, improved practices, and a reconsideration of whether such an agency should continue to operate in its current form. For anyone considering this agency, the message is blunt: proceed with extreme caution, if at all, until meaningful changes are proven to have taken hold.
Georgie & Jetta Loving Care Home in Baltimore, MD is a warm and inviting assisted living community that provides exceptional care for seniors. Our fully furnished home offers a comfortable and cozy atmosphere where residents can enjoy their golden years with peace of mind.
Our community features a spacious dining room where residents can gather to enjoy delicious meals prepared by our dedicated staff. We understand the importance of accommodating dietary restrictions, and our team is experienced in providing specialized diets, including diabetes diets, to ensure optimal health.
At Georgie & Jetta Loving Care Home, we strive to enhance the well-being of our residents through engaging activities. Our scheduled daily activities cater to various interests and promote social interaction among residents. Additionally, we are conveniently located near 10 cafes, 8 parks, and 30 restaurants, providing ample opportunities for outdoor excursions and dining experiences.
Safety and comfort are paramount at our community. Our experienced caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident's medical needs are met accurately and efficiently. Coordination with healthcare providers further ensures comprehensive care for our residents.
Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to necessary healthcare services. With 27 pharmacies nearby, medications can be easily obtained as needed. Additionally, there are 11 physicians located in close proximity to our community for seamless medical care.
We take pride in maintaining a clean and organized environment at Georgie & Jetta Loving Care Home by offering housekeeping services to keep our home spotless. Furthermore, our outdoor space provides a serene setting for relaxation or enjoying nature.
Residents at Georgie & Jetta Loving Care Home can stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access throughout the community.
Lastly, we acknowledge the spiritual needs of our residents by being located near places of worship where they can nurture their faith.
When considering an assisted living community in Baltimore, MD, Georgie & Jetta Loving Care Home stands out for its exceptional care services and amenities. We provide a home away from home where seniors can thrive and enjoy their retirement years with comfort and companionship.
Georgie & Jetta Loving Care Home is located at 720 East 35Th Street, Baltimore, MD 21218 in Baltimore city, Maryland
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