Glenwood Senior Citizen Hghrs

Pros

• The reviewer loves living there.
• Morris Blum Senior apartment is very nice.
• The staff is very friendly and helpful.
• The maintenance crew (Art, Otto, and Devon) is top notch.
• Requests are handled promptly and efficiently.
• The front desk security guard has provided pleasant experiences in the past.

Cons

• There are many things Morris Blum needs to work on.
• They cannot get anyone on the phone.
• The security guard at the front desk was unprofessional.
• The guard was very rude, cut visitors off mid-sentence, and shunned them away as if they were bothering her.
• The guard's attitude when greeting people was poor and aggressive.

Review

Morris Blum Senior apartments come across in these notes as a community where maintenance sets a high standard and everyday livability is something residents really value. The maintenance crew, in particular, earns widespread praise: Art, Otto, and Devon are described as top-notch professionals who handle requests quickly and efficiently. One reviewer even says that the team is "worth their weight in GOLD," noting that if you put in a request, you can relax because it will be taken care of before you know it. For people who prize a smooth, trouble-free experience when it comes to upkeep, this part of the property stands out as a major strength.

Alongside the maintenance excellence, there is a strong sense that the overall environment is pleasant and well-kept. A separate comment lauds the senior apartment itself as "very nice," and the staff more broadly are described as friendly and helpful. Taken together, these impressions suggest a living community where residents feel supported by a responsive team and can enjoy a comfortable, well-maintained place to call home. The consistently positive tone about the property's atmosphere and staff reinforces the sense that Morris Blum Senior prioritizes resident satisfaction and a high level of service.

However, not all experiences are uniformly positive, and several reviewers note friction points that can affect day-to-day satisfaction. A common concern is accessibility: "Cannot get anyone on the phone" signals a frustration that can leave residents feeling disconnected or neglected when they need assistance. This kind of issue can undermine otherwise strong service offerings and highlights a gap between the excellent on-site maintenance and the ability to reach the right people by phone for other needs.

The most pointed critique centers on a visit to see a resident's grandmother, where the security/ front desk interaction turned notably sour. The reviewer recalls a previous positive experience with the guard but describes a recent encounter as unprofessional. The guard is characterized as rude, cutting the visitor off in mid-sentence, and shunning them away as if their presence was an imposition. The word "unprofessional" is used explicitly, and the continued aggressiveness during the exit inquiry - "did I need to sign out" - left a lasting impression of a hard-edged encounter rather than a welcoming one.

This feedback raises a broader concern about what first impressions convey about the community. The reviewer emphasizes that front desk security staff are often the very first face that visitors and residents meet, and as such, they should reflect the seriousness and customer-service orientation of the job. The sentiment is clear: the guard's attitude can color perceptions of the entire property, especially since "we the people" are the ones who see them first. In that sense, the experience points to a need for consistent training and a warmer, more professional front-line interaction that aligns with the otherwise positive tone of the community's upkeep and staff.

Taken as a whole, the collection of reviews paints a picture of Morris Blum Senior as a place with many strengths and some areas needing attention. The maintenance crew - Art, Otto, and Devon - emerges as a standout feature, delivering reliable, prompt service that residents deeply value. The property itself is described as nice, and the staff in general are seen as friendly and helpful, contributing to a positive living environment. Yet there are clear opportunities for improvement: ensuring dependable phone accessibility and leveling up the customer-service approach at the front desk, especially for security personnel, to ensure all visitors and residents feel respected and welcomed.

In the end, Morris Blum Senior appears to be a community that many residents are proud to call home, thanks to its strong maintenance support and pleasant staff. For those who place a premium on quick, effective upkeep and a generally welcoming atmosphere, the positives are compelling. At the same time, addressing the communication gaps and front-desk interactions could help elevate the experience to match the high quality of the maintenance team and the overall living environment. With targeted improvements in accessibility and front-line courtesy, the property could reconcile the strong on-site service with consistently excellent first impressions.

This part of Annapolis, Maryland offers a wide range of amenities for seniors considering the area for living. With several reputable physicians and medical specialists nearby, including oral surgeons, nephrologists, endocrinologists, and pediatricians, residents can easily access top-notch healthcare services. Additionally, there are various dining options available ranging from small plates lounges to Caribbean grills, providing diverse culinary experiences. Places of worship like St Mary's Church and the Naval Academy Chapel offer spiritual support, while pharmacies such as CVS and Walgreens ensure convenient access to medications. Nearby hospitals like Anne Arundel Medical Center provide excellent healthcare facilities in case of emergencies. For recreational activities, parks like Quiet Waters Park and Sandy Point State Park offer opportunities for outdoor leisure. Overall, this area provides comprehensive amenities catering to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Walzer Sullivan and Hlousek, DMD - Oral Surgery Specialists (0.3 miles)
• Annapolis Nephrology Associates (0.6 miles)
• Orthoopaedic & Sports Medicine (0.6 miles)
• Annapolis Endocrinology (0.6 miles)
• Sandel, Henry Sandel Duggal Center for Plastic Surgery and Medspa (0.6 miles)
• Annapolis Pediatrics (0.7 miles)
• North Star Grief Recovery & Support (0.7 miles)

Restaurants

• Level Small Plates Lounge (0.4 miles)
• Mc Garvey's Saloon (0.8 miles)
• Middleton Tavern (0.9 miles)
• Pusser's Caribbean Grille (1 miles)
• Annapolis Yacht Club (1 miles)
• Taco Bell (1 miles)
• Heroes Pub (1.1 miles)

Places of Worship

• St Mary's Church (0.9 miles)
• Naval Academy Chapel (0.9 miles)
• St John the Evangelist Church (6.6 miles)

Pharmacies

• CVS Main Store (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4 miles)

Hospitals

• Anne Arundel Medical Center (1.8 miles)
• Luminis Health Community Clinic Arundel Lodge (2.5 miles)

Theaters

• Bow Tie Annapolis Mall 11 (2.4 miles)

Parks

• Quiet Waters Park (2.9 miles)
• Sandy Point State Park (5.8 miles)

Cafes

• Big Bean (6.8 miles)