Autumn Lake Healthcare at Spa Creek | Photos and Reviews

Autumn Lake Healthcare at Spa Creek in Annapolis, MD

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35 Milkshake Lane, Annapolis, MD 21403

For more information about senior living options: (866) 208-4318

4.4 from 127 reviews

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Overall Review of Autumn Lake Healthcare at Spa Creek

common 41 reviews mention this

Staff care and responsiveness

Residents and families frequently describe staff as caring, attentive, and responsive.

Across the reviews, people repeatedly highlight the way staff treat residents and how willing they seem to help. Several reviewers mention attentive nursing, friendly communication, and support that made recovery or a hospital transition feel more manageable. A few also describe staff as professional and helpful across multiple roles, including nursing, therapy, and front-desk support. That said, some reviews raise concerns about response times and being short-staffed, so day-to-day experience may vary.

caveat 16 reviews mention this

Cleanliness feels inconsistent

Cleanliness is a mixed picture, with both clean-and-well-kept praise and serious complaints.

Many reviewers describe the facility as clean, orderly, and well cared for, with comments about bright rooms and a generally maintained environment. However, multiple reviews also use strong negative language about being filthy or poorly maintained, including concerns about odors and hygiene. Because these complaints are direct and specific, they stand out alongside the positive cleanliness notes. If you’re deciding based on cleanliness, it’s worth paying extra attention to which reviews align with what matters most to you.

differentiator 9 reviews mention this

Rehab and therapy stand out

Rehab therapy is repeatedly praised, especially physical and occupational therapy.

Residents and visitors often single out the rehab side of care, describing physical therapy as knowledgeable and effective and calling the PT/OT team professional and caring. Some reviews also mention mental health support tied to recovery, and that therapists taught daily skills again. A smaller set of comments point to understaffing pressures in rehab, but even those reviewers still describe parts of therapy as good. Overall, therapy quality comes through as one of the clearer strengths.

caveat 7 reviews mention this

Food quality is polarizing

Food receives both positive and very negative feedback.

Several reviews mention meals in passing with generally positive impressions, including that residents anticipate meals and enjoy selections. Others are critical, describing the food as cold, poor quality, or even deplorable, and they link that disappointment to the rehab experience. Even among the negative comments, some note that cafeteria staff are trying with limited resources, while the overall food quality still falls short. The dining experience appears uneven across reviewers.

common 2 reviews mention this

Activities keep residents engaged

Activities programming is described as engaging and resident-focused.

A couple of reviews specifically highlight engagement in daily life—people describe residents out and about, walking the halls, and spending time outside. Another reviewer praises the activities team as outstanding and says they take interest in residents. These comments are consistent with the community offering scheduled daily activities, even though most reviews focus more on care and cleanliness than programming details.

caveat 2 reviews mention this

Safety concerns in dementia care

Some reviews raise serious concerns about dementia safety and neglect.

While many families describe compassionate care, at least two reviews focus on dementia-related safety issues, including concerns about security, inappropriate handling of needs, and neglect. These accounts describe distressing experiences significant enough that families say they did not keep the person there or sought emergency help. Because these are extreme negative reports, they should weigh heavily in any decision that involves memory care needs. If dementia care is a primary concern, it’s important to address these points directly.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

21 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Baltimore-Washington International (17 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

This part of Annapolis, Maryland, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies located within a few miles, accessing essential medications and healthcare supplies is easily manageable. There are also a variety of restaurants in close proximity, providing options for dining out or enjoying meals with friends and family. Additionally, nearby physicians' offices offer medical services ranging from oral surgery to pediatrics, ensuring comprehensive healthcare needs can be met locally. Places of worship provide opportunities for spiritual enrichment and community involvement, while parks offer opportunities for outdoor recreation and relaxation. With hospitals in the vicinity, medical emergencies can be promptly addressed. Overall, this part of Annapolis provides a well-rounded environment for senior living with convenient access to essential services and amenities.

Pharmacies

Walgreens (0.9 miles)
CVS Pharmacy (1 miles)
CVS Main Store (1.1 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.2 miles)
Giant Pharmacy (3.4 miles)

Restaurants

Vin 909 (1 miles)
Annapolis Smokehouse & Tavern (1 miles)
Level Small Plates Lounge (1.3 miles)
Carrol's Creek Cafe (1.3 miles)
Forward Brewing (1.4 miles)
Annapolis Yacht Club (1.4 miles)
Boatyard Bar & Grill (1.4 miles)

Physicians

Walzer Sullivan and Hlousek, DMD - Oral Surgery Specialists (1.1 miles)
Children's National Health Systems (1.7 miles)
Annapolis Nephrology Associates (2 miles)
Orthoopaedic & Sports Medicine (2 miles)
Annapolis Endocrinology (2 miles)
Sandel, Henry Sandel Duggal Center for Plastic Surgery and Medspa (2.1 miles)
Annapolis Pediatrics (2.1 miles)

Places of Worship

St Mary's Church (1.4 miles)
Naval Academy Chapel (1.8 miles)
St John the Evangelist Church (7.9 miles)

Parks

Quiet Waters Park (1.4 miles)
Sandy Point State Park (6.7 miles)
Galesville Park (8.3 miles)

Hospitals

Luminis Health Community Clinic Arundel Lodge (2.3 miles)
Anne Arundel Medical Center (2.6 miles)

Theaters

Bow Tie Annapolis Mall 11 (3 miles)

Cafes

Big Bean (8.1 miles)

Frequently Asked Questions

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