Autumn Lake Healthcare at Spa Creek in Annapolis, MD

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Autumn Lake Healthcare at Spa Creek in Annapolis, MD

Information last verified:

35 Milkshake Lane, Annapolis, MD 21403

For more information about senior living options: (844) 490-3973

4.4 from 118 reviews
5 stars
85
4 stars
17
3 stars
2
2 stars
1
1 stars
13

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Overall Review of Autumn Lake Healthcare at Spa Creek

Pros

  • pro Autumn Lake at Spa Creek staff are attentive, friendly, and genuinely caring.
  • pro The rehabilitation team is top-tier, professional, and highly knowledgeable.
  • pro The facility is clean, welcoming, and peaceful.
  • pro Nurses and GNA's provide compassionate, responsive care.
  • pro Front desk staff are friendly, helpful, and go the extra mile.
  • pro Communication with families is excellent and keeps relatives well informed.
  • pro Edmond is praised as an outstanding nurse who enhances the recovery process.
  • pro The overall atmosphere is engaging, with residents and staff showing dedication.

Cons

  • pro The facility is filthy, with peeling paint and a strong urine odor.
  • pro The staff is severely understaffed and overwhelmed, leading to slow responses and neglect of patients.
  • pro The food is deplorable, often cold, and of poor quality.
  • pro Call bells go unanswered, and basic hygiene is ignored.
  • pro The oxygen tank provided was empty, delaying essential care.
  • pro Autumn Lake at Spa Creek is a threat to resident safety, described as unethical and unacceptable.
  • pro Do not send loved ones here; this place should be shut down.
  • pro The facility is old, dirty, and poorly maintained.

Review

Autumn Lake Healthcare at Spa Creek is best suited for seniors who are pursuing rehabilitation after surgery or illness and want access to strong physical therapy, coordinated medical oversight, and a care team that actively engages families. It works well for families that prioritize frequent, clear communication and involvement in planning, and for residents who thrive in a busy, professionally staffed environment with structured therapy programs. Those who need long-term memory care with stringent safety design, or who require very high-level medical supervision on a daily basis, may want to consider alternatives. The community can deliver impressive rehab outcomes, but it does not consistently guarantee the level of dementia-secure, long-term supervision some families require.

The strongest selling point is the rehab engine. Across many reviews, the PT/OT teams are described as highly skilled, professional, and genuinely committed to meaningful recovery. Patients frequently note tangible progress in mobility and independence, driven by therapists who communicate well with families and coordinate closely with nursing staff. Nursing care is repeatedly praised for attentiveness and kindness, with individual nurses and aides highlighted for going above and beyond. The campus itself is consistently described as clean, bright, and calm, which supports healing, while the front desk and admissions processes are noted for courtesy and efficiency. For families seeking a rehab-centric experience with active involvement, Spa Creek often delivers what is promised.

Yet the picture is undeniably mixed. A sizable cluster of reviews highlights serious concerns about safety, cleanliness, and overall quality of care. Some families report long delays in call-bell responses, gaps in basic care, and environments that feel chaotic or poorly maintained. There are painful allegations about medication administration beyond staff scope, falsified documentation, and care practices that threaten resident dignity. Several accounts describe odorous, dirty conditions, inadequate hygiene, and a sense that accountability is lacking at the management level. The contrast between the glowing therapy stories and these darker claims creates a difficult, uneven reputation that cannot be ignored in decision-making.

These pros and cons interact in a way that matters for real outcomes. When therapy teams are strong and communication with families is robust, rehab progress can offset many operational irritants, patients walk sooner, regain independence, and discharge to home with better function. Positive experiences about engaged therapists, compassionate nurses, and clear discharge planning carry substantial weight for those prioritizing recovery. However, the weight of the safety and cleanliness concerns expressed by other families remains a meaningful counterbalance. Prospective residents should recognize that exceptional rehab care can co-exist with troubling reports about day-to-day safety, and plan accordingly, seeking concrete assurances on current staffing levels, QA processes, and oversight.

Given the range of experiences, some families should consider alternatives rather than this community. Those prioritizing a consistently safe environment with rigorous dementia care design, predictable call-bell responsiveness, and uniformly clean facilities may find other options more reliable. For residents with dementia or elopement risk, or for families who cannot be present to advocate constantly, a facility with a dedicated memory-care environment and stronger documented safety practices is worth examining. Likewise, if meals and housekeeping are non-negotiables, or if a history of medical-oversight concerns exists in nearby facilities, it makes sense to compare options with more uniform outcomes and clearer accountability.

In sum, Autumn Lake Spa Creek stands out as a rehab-focused choice where skilled therapists and compassionate nursing can fuel real recovery and where family involvement often yields excellent collaboration and updates. It is not a uniform endorsement, however, and potential residents must weigh the strong rehab advantages against the credible safety and cleanliness warnings voiced by some families. The prudent path is to conduct thorough, practical due diligence: tour with a trusted family member, request meetings with the rehab director and discharge planners, and scrutinize the most recent state survey results and any current deficiencies. Observe a therapy session, inquire about call-bell response times, and review the dining program and kitchen cleanliness. When the facility demonstrates solid staffing, reliable safety practices, and transparent communication, Autumn Lake Spa Creek can be a powerful ally in recovery; when those assurances are uncertain, exploring alternatives with steadier safety records is the wiser course.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (17 miles away) Baltimore-Washington International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Lake Healthcare at Spa Creek in Annapolis, MD is a premier assisted living community that offers top-notch amenities and exceptional care services. Our residents can enjoy a comfortable and fully furnished living space with the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Each room also has a kitchenette for those who prefer to prepare their own meals.

We understand that maintaining a clean and organized living space is important, which is why we provide housekeeping services to our residents. In addition, our beautiful outdoor space and garden area offer a tranquil environment for relaxation and recreation.

Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers, providing the necessary support for an independent lifestyle. Our team also coordinates with health care providers for seamless medical care.

At Autumn Lake Healthcare at Spa Creek, we prioritize the nutrition of our residents. Our dining room offers delicious meals prepared by our skilled chefs, accommodating special dietary restrictions as needed. We also have diabetes-friendly diet options available.

We believe in promoting mental wellness among our residents through engaging activities tailored to their interests. With scheduled daily activities, there is always something fun and stimulating happening at our community. Additionally, transportation arrangements are made to cater to medical needs such as doctor's appointments.

Conveniently located in Annapolis, MD, our community is surrounded by various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship,and theaters. Our proximity to hospitals ensures quick access to medical facilities if needed.

Autumn Lake Healthcare at Spa Creek provides an outstanding assisted living experience where residents receive quality care in a comfortable environment filled with amenities and engaging activities.

Nearby Places of Interest

This part of Annapolis, Maryland, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies located within a few miles, accessing essential medications and healthcare supplies is easily manageable. There are also a variety of restaurants in close proximity, providing options for dining out or enjoying meals with friends and family. Additionally, nearby physicians' offices offer medical services ranging from oral surgery to pediatrics, ensuring comprehensive healthcare needs can be met locally. Places of worship provide opportunities for spiritual enrichment and community involvement, while parks offer opportunities for outdoor recreation and relaxation. With hospitals in the vicinity, medical emergencies can be promptly addressed. Overall, this part of Annapolis provides a well-rounded environment for senior living with convenient access to essential services and amenities.

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • CVS Main Store (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.2 miles)
  • Giant Pharmacy (3.4 miles)

Restaurants

  • Vin 909 (1 miles)
  • Annapolis Smokehouse & Tavern (1 miles)
  • Level Small Plates Lounge (1.3 miles)
  • Carrol's Creek Cafe (1.3 miles)
  • Forward Brewing (1.4 miles)
  • Annapolis Yacht Club (1.4 miles)
  • Boatyard Bar & Grill (1.4 miles)

Physicians

  • Walzer Sullivan and Hlousek, DMD - Oral Surgery Specialists (1.1 miles)
  • Children's National Health Systems (1.7 miles)
  • Annapolis Nephrology Associates (2 miles)
  • Orthoopaedic & Sports Medicine (2 miles)
  • Annapolis Endocrinology (2 miles)
  • Sandel, Henry Sandel Duggal Center for Plastic Surgery and Medspa (2.1 miles)
  • Annapolis Pediatrics (2.1 miles)

Places of Worship

  • St Mary's Church (1.4 miles)
  • Naval Academy Chapel (1.8 miles)
  • St John the Evangelist Church (7.9 miles)

Parks

  • Quiet Waters Park (1.4 miles)
  • Sandy Point State Park (6.7 miles)
  • Galesville Park (8.3 miles)

Hospitals

  • Luminis Health Community Clinic Arundel Lodge (2.3 miles)
  • Anne Arundel Medical Center (2.6 miles)

Theaters

  • Bow Tie Annapolis Mall 11 (3 miles)

Cafes

  • Big Bean (8.1 miles)

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