Autumn Lake Healthcare at Spa Creek

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Autumn Lake Healthcare at Spa Creek

35 Milkshake Lane, Annapolis, MD 21403

For more information about senior living options: (844) 490-3973

2.3 from 10 reviews
5 stars
1
4 stars
3
3 stars
0
2 stars
0
1 stars
6

Skilled Nursing Facility

Overall Review

Pros

  • pro The PT and OT team at Spa Creek was praised for their exceptional care, teaching patients essential skills such as walking and self-care.
  • pro The admission staff were noted for being helpful and providing a thorough explanation of the rehabilitation therapy process.
  • pro Family members appreciated the compassionate approach and commitment of the therapists, nurses, and doctors in supporting patients through challenging times.
  • pro Many expressed gratitude for the loving care received by their loved ones during their stay at Spa Creek.
  • pro Some reviewers found the nursing staff caring and attentive to the needs of their family members.

Cons

  • pro The staff at the facility show a lack of care and compassion for patients, often shrugging off questions from family members.
  • pro Patients frequently experience long waits for medication and assistance, leading to frustration among families.
  • pro The cleanliness of the facility is subpar, with complaints about dirty pillows and sticky floors in patient rooms.
  • pro Food provided to patients is described as horrible and unappetizing.
  • pro There are reports of staff being indifferent or even rude towards both patients and family members.
  • pro Communication from nursing staff is poor, especially during critical times like outbreaks or emergencies.
  • pro Several reviewers express concerns about inadequate staffing levels leading to neglectful care.
  • pro Instances of severe medical neglect, such as untreated conditions and missed medications, have been reported by families.
  • pro The overall atmosphere in the facility is described as unprofessional and disorganized, with staff congregating at stations instead of attending to patient needs.

Review

The reviews of various rehabilitation facilities, particularly Spa Creek, reveal a stark divide in the quality of care provided to patients and the experiences of their families. While some family members express gratitude for the exceptional care that their loved ones received during crucial recovery periods, others report harrowing experiences characterized by neglect, inadequate staffing, and poor hygiene standards. This contrast raises questions regarding the reliability and consistency of care across similar institutions.

Many reviewers lament the lack of compassionate care from nursing staff. One account described how a father became severely dehydrated, with medical personnel either unable or unwilling to promptly administer necessary fluids. Families often felt compelled to push for basic standards of care; in this case, it was a daughter who urged doctors to send her father to the hospital after witnessing what she perceived as negligence. Such incidents highlight an alarming trend where patients’ needs seem secondary to staff routines or oversights.

Moreover, other reviewers echoed similar sentiments about indifferent staff responses when questions were posed concerning patient treatment. Reports abound of nurses being dismissive and unresponsive—an experience that seems prevalent enough to warrant concern among families whose loved ones require urgent assistance. In addition to personal attention deficiencies, one reviewer detailed how understaffing may have contributed significantly to logistical delays in medication distribution and response times for patient calls for help.

Food quality emerged as another common complaint across various testimonials. Many found it unappetizing or even unacceptable under circumstances requiring nutrition tailored for recovery. The dissatisfaction regarding meals seemed doubly troubling given that adequate nourishment is a cornerstone of any rehabilitation program aimed at fostering healing and facilitating physical therapy processes.

In stark contrast to these negative experiences are several glowing reviews praising the professional expertise and emotional support rendered by physical and occupational therapy teams within these facilities. Many families shared heartfelt stories about how therapists helped their loved ones regain vital physical skills post-stroke or other debilitating conditions. This praise included remarks on the compassion exhibited by healthcare professionals who guided patients through challenging rehabilitation journeys, providing both emotional encouragement and practical assistance throughout their stays.

Despite these commendable aspects reflected in certain reviews, there remains an overarching theme underscored by serious criticisms regarding overall facility conditions—including cleanliness—and staff professionalism on many occasions. Families expressing disappointment highlighted issues such as dirty environments, mixed-up medications leading potentially life-threatening outcomes, and instances where straightforward requests were met with dismissiveness rather than action-oriented solutions.

In conclusion, while there are undoubtedly therapists and nurses dedicated to patient well-being within these facilities—potentially shining examples amid extensive critiques—the disheartening reports suggest systemic issues need addressing urgently at many levels within caregiving operations. Insightful perspectives from families indicate that not only did they desire effective treatment plans but also a more humane approach bolstered by ample support systems ensuring all needs are met consistently across every patient's journey toward recovery.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (17 miles away) Baltimore-Washington International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Lake Healthcare at Spa Creek in Annapolis, MD is a premier assisted living community that offers top-notch amenities and exceptional care services. Our residents can enjoy a comfortable and fully furnished living space with the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Each room also has a kitchenette for those who prefer to prepare their own meals.

We understand that maintaining a clean and organized living space is important, which is why we provide housekeeping services to our residents. In addition, our beautiful outdoor space and garden area offer a tranquil environment for relaxation and recreation.

Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers, providing the necessary support for an independent lifestyle. Our team also coordinates with health care providers for seamless medical care.

At Autumn Lake Healthcare at Spa Creek, we prioritize the nutrition of our residents. Our dining room offers delicious meals prepared by our skilled chefs, accommodating special dietary restrictions as needed. We also have diabetes-friendly diet options available.

We believe in promoting mental wellness among our residents through engaging activities tailored to their interests. With scheduled daily activities, there is always something fun and stimulating happening at our community. Additionally, transportation arrangements are made to cater to medical needs such as doctor's appointments.

Conveniently located in Annapolis, MD, our community is surrounded by various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship,and theaters. Our proximity to hospitals ensures quick access to medical facilities if needed.

Autumn Lake Healthcare at Spa Creek provides an outstanding assisted living experience where residents receive quality care in a comfortable environment filled with amenities and engaging activities.

Nearby Places of Interest

This part of Annapolis, Maryland, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies located within a few miles, accessing essential medications and healthcare supplies is easily manageable. There are also a variety of restaurants in close proximity, providing options for dining out or enjoying meals with friends and family. Additionally, nearby physicians' offices offer medical services ranging from oral surgery to pediatrics, ensuring comprehensive healthcare needs can be met locally. Places of worship provide opportunities for spiritual enrichment and community involvement, while parks offer opportunities for outdoor recreation and relaxation. With hospitals in the vicinity, medical emergencies can be promptly addressed. Overall, this part of Annapolis provides a well-rounded environment for senior living with convenient access to essential services and amenities.

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • CVS Main Store (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.2 miles)
  • Giant Pharmacy (3.4 miles)

Restaurants

  • Vin 909 (1 miles)
  • Annapolis Smokehouse & Tavern (1 miles)
  • Level Small Plates Lounge (1.3 miles)
  • Carrol's Creek Cafe (1.3 miles)
  • Forward Brewing (1.4 miles)
  • Annapolis Yacht Club (1.4 miles)
  • Boatyard Bar & Grill (1.4 miles)

Physicians

  • Walzer Sullivan and Hlousek, DMD - Oral Surgery Specialists (1.1 miles)
  • Children's National Health Systems (1.7 miles)
  • Annapolis Nephrology Associates (2 miles)
  • Orthoopaedic & Sports Medicine (2 miles)
  • Annapolis Endocrinology (2 miles)
  • Sandel, Henry Sandel Duggal Center for Plastic Surgery and Medspa (2.1 miles)
  • Annapolis Pediatrics (2.1 miles)

Places of Worship

  • St Mary's Church (1.4 miles)
  • Naval Academy Chapel (1.8 miles)
  • St John the Evangelist Church (7.9 miles)

Parks

  • Quiet Waters Park (1.4 miles)
  • Sandy Point State Park (6.7 miles)
  • Galesville Park (8.3 miles)

Hospitals

  • Luminis Health Community Clinic Arundel Lodge (2.3 miles)
  • Anne Arundel Medical Center (2.6 miles)

Theaters

  • Bow Tie Annapolis Mall 11 (3 miles)

Cafes

  • Big Bean (8.1 miles)

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