27 Jefferson Street Unit 2, Westbrook, ME 04092
For more information about senior living options: (844) 490-3973
Patti and Paul LaChance are happy with Larrabee Heights, praising the application process and maintenance as A+. Jan has been very helpful to those who spoke with her. The staff are very kind, professional, and courteous. Applicants are contacted about apartments within about a month. There are awesome people, great properties, and elderly housing. The workers are friendly and very nice. Great place for the elderly and disabled.
The reviewer called the building horrible. It has gone downhill and feels like living in a prison, with street people from rehabs bringing bedbugs and other issues. They were told nothing and could not be helped when seeking housing assistance. Communication was slow, and they often had to wait for a housing officer to call back. The office was closed due to the pandemic, making in-person visits impossible and delaying service. The process was extremely slow. Another employee was not very helpful. The offices were understaffed and could really use extra help. No one answered the phone or the door, even when someone was inside. There was cigarette smoke entering the apartment whenever the window was opened. The Liza Harmon Drive location did not respect the flag, bed bugs weren't properly treated, and staff were rude.Across several housing communities, residents share a wide range of experiences that together paint a picture of a complex, often rewarding place to live, but one that also faces significant challenges. The Robert Harnois building, for example, has at least one resident who opened by saying they have lived there since it opened and have no complaints. That sentiment sits alongside others who were equally enthusiastic about the overall experience, praising the staff, maintenance, and the sense that the place is well-suited for elderly residents. Phrases like "A+ from our perspective," "awesome people, great properties and elderly housing," and "Very kind, professional and courteous" appear in the same pool of feedback, underscoring that for some, the environment is positive, welcoming, and well-managed. In one account, an applicant reflected that the process was efficient enough to land an apartment in about a month, adding that the building felt like a blessing and that the staff could be helpful and accommodating.
Yet the narrative is far from uniform. Several testimonials express strong dissatisfaction with the state of some properties and the pace of operations. A few residents describe Larrabee Heights as a place that feels better in theory than in practice, while others recount that Larrabee Village has declined noticeably over the years, to the point of feeling like "living in a prison." In these accounts, the presence of street people moving in from rehab programs, and the accompanying concerns about bedbugs and other issues, are cited as symptoms of a broader deterioration. One reviewer explicitly blames the current conditions on a downward shift in the community, and another notes that the problem list includes pests and general upkeep that have not met expectations.
Communication and responsiveness also emerge as a recurring theme. Several people report that staff do answer questions, but getting quick responses can be difficult, with the need to wait for a housing officer to return calls. The pandemic has amplified this frustration: offices were closed or partially closed, and operations moved to phone, email, and fax. Some residents describe the process as extremely slow, with multiple voicemails left and little timely feedback. There is nuance here: while some individuals express appreciation for particular staff members - someone named Jan is highlighted as especially helpful - others report mixed or less favorable interactions, implying that the experience can vary widely depending on who you encounter and when you reach them.
The pandemic era also reveals specific logistical hurdles. One resident notes missing the office by closing time and acknowledges that the building itself was closed during the pandemic, forcing transactions to occur remotely. The sentiment that "the pandemic has impacted businesses to varying degrees" appears repeatedly, and there is a call for additional staffing and support across Housing Authority offices to handle the volume and complexity of inquiries. The idea that the workforce is capable and compassionate in some cases contrasts with the sense that more help is needed to keep operations smooth and responsive for all residents.
On the ground, other issues point to ongoing tensions within the living environment. Several reviews mention cigarette smoke infiltrating living spaces, with the complaint that it is difficult to escape the odor even when the window is opened. Concerns about pest control appear multiple times, including the bedbug issue that some attribute to the broader community dynamics at Larrabee Drive and related properties. There are also moments of frustration about basic access: one reviewer notes that no one would answer the phone or come to the door at times, with a resident inside who did not respond. Complaints about staff conduct surface in one review, claiming that at least some interactions were rude, though this is not presented as a universal experience.
Despite the tensions, there is a thread of positive, practical observations. Some residents highlight the availability and quality of communal resources, such as a conference room facility described as "fine" and the general accessibility of services for elderly and disabled residents. The sentiment that the housing authority provides a valuable service for a specific population - elderly and disabled individuals - is shared by several reviewers who speak warmly of the housing options and the intent behind them. And in a few cases, residents express gratitude for the kindness and willingness of staff to help, reinforcing that the system can function well when conditions align and staff are engaged.
Taken together, the reviews present a mosaic of satisfaction, struggle, and hope. The housing authority appears to offer meaningful, even life-changing homes for elderly and disabled residents, with particular praise for certain staff members, efficient onboarding, and the sense of community in some properties. At the same time, substantial challenges are evident: inconsistent communication and responsiveness, pandemic-era disruptions, concerns about pests and environmental quality, and reports of rude or imperfect interactions with some staff. The contrasting experiences suggest that outcomes vary significantly by location, management practices, and the current capacity of offices. What remains clear is that for many residents, the housing program represents a lifeline, but one that demands ongoing attention to pest control, smoke management, timely communication, and supportive staffing to ensure every resident can thrive.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jefferson House Unit 2 in Westbrook, ME is an assisted living community that offers a range of amenities and care services to ensure a comfortable and supportive environment for its residents. The fully furnished units provide a cozy and welcoming space, while the dining room allows residents to enjoy delicious and nutritious meals with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain cleanliness and tidiness.
The community also offers various care services to assist residents with their daily activities, such as bathing, dressing, and transfers. The staff works closely with health care providers to coordinate any necessary medical assistance, including medication management and transportation arrangements for medical appointments. A diabetes diet is available for those with specific dietary needs.
Residents can also take advantage of the outdoor spaces where they can relax or engage in activities. Wi-Fi/high-speed internet access is provided throughout the community, allowing residents to stay connected with loved ones or browse the web at their convenience.
To foster an active lifestyle, scheduled daily activities are offered to keep residents engaged and entertained. Additionally, there are cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby for easy accessibility and convenience.
At Jefferson House Unit 2 in Westbrook, ME, residents can enjoy a comfortable living environment supported by caring staff members who prioritize their well-being and strive to meet their individual needs.
Located in Westbrook, Maine, this neighborhood offers a variety of amenities catering to senior living. With several restaurants, cafes, pharmacies, and physicians within a few miles radius, residents have easy access to essential services. The proximity to Mercy Hospital and other medical facilities ensures quality healthcare options are readily available. Additionally, the area boasts recreational opportunities such as Shaw Gym and nearby parks for outdoor activities. For those who enjoy cultural experiences, Prides Corner Drive-In provides entertainment options. With convenient transportation options like Portland International Jetport and Portland Transportation Center nearby, traveling in and out of the area is hassle-free. Overall, this part of Westbrook combines convenience with a range of services that cater to senior living needs.
Jefferson House Unit 2 is located at 27 Jefferson Street Unit 2, Westbrook, ME 04092 in Cumberland County, Maine
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