Bella Point Westbrook

98 East Bridge Street, Westbrook, ME 04092

For more information about senior living options: (844) 490-3973

2.8 from 13 reviews
5 stars
5
4 stars
0
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6

Assisted Living

Overall Review of Bella Point Westbrook

Pros

  • pro The staff care about their patients.
  • pro The facility is very clean, neat, and organized.
  • pro The staff are kind, friendly, and helpful.
  • pro The care provided to residents is wonderful and attentive.
  • pro The food is good.
  • pro People would recommend Bella Point to others in need of nursing home care.

Cons

  • pro They describe the director as never answering the phone, with numerous messages left.
  • pro They say communication is so poor that a family member can only be spoken to by driving to the facility.
  • pro They claim the level of care is unacceptable, noting a resident who missed meals was not checked on and was found only after a fall near the building.
  • pro They report the resident could not get up and was left without adequate assistance, with injuries from lying in the sun.
  • pro They call the facility the worst nursing home, with infrequent showers, poor cleanliness, and residents not being fed.
  • pro They state the place is not clean and has rude staff, reflecting overall poor care.

Review

Bella Point Nursing Home in Bridgton appears in a wide range of experiences, with several families praising the facility for its cleanliness, organization, and kindness, while others recount alarming lapses in communication, safety, and basic care. The contrast is striking: some reviewers describe staff as caring, friendly, and professional, and they commend the facility as a good place for a loved one who needs nursing home care. Others, however, share experiences that raise serious concerns about how residents are treated, how problems are handled, and how reachable the leadership is.

Several comments focus on accessibility and communication gaps. One reviewer bluntly warns that they would not put someone there if they wanted to speak with them again, noting that the director never answers the phone and that they have left numerous messages. The sentiment is that contact with the person in care is markedly hindered unless a family member physically visits, which suggests a disconnect between families and the administration that is difficult to overcome in a time of need.

Safety and responsiveness are also major themes in the more critical reports. A long account describes the care as unacceptable, detailing an incident where a loved one did not attend meals and no one seemed to look for him promptly. He was eventually found outside the building after dinner, having fallen and unable to get up, with injuries described as a severe burn from lying in the hot sun and other troubling signs. The reviewer emphasizes that it was well after eleven when a game warden found him, underscoring a frightening delay in identifying and addressing the situation. The comment explicitly notes that dental issues were not the problem, but the resident could not rise on his own, painting a troubling picture of safety and supervision.

There are hints of other troubling experiences as well. One brief note suggests an issue with a visitor's experience, mentioning that a girlfriend who had only been there a couple of days needed to use the restroom and ended up going in a restroom, a statement that is a bit unclear but is included among other concerns about the environment. Taken with the more detailed accounts, it contributes to an overall impression that not all resident needs and comfort issues are being promptly or adequately addressed.

On the positive side, many reviewers share strong praise for Bella Point. Several testimonials emphasize that the staff care about the patients, that the facility is very clean, neat, and organized, and that the care provided is thoughtful and professional. One reviewer writes: "We have a family member at this Facility. I highly recommend it. You can tell the staff care about their patients, Very clean and neat and Organized." Another notes, "I would recommend this facility to anyone who has a family member in need of nursing home care," thanking Bella Point for wonderful care and hard work. Similar sentiments appear in multiple comments, including statements that the staff are kind, friendly, helpful, and easy to talk with, and that visits have been positive experiences.

Additional positive observations highlight consistent appreciation for the atmosphere and the people who work there. A reviewer who visited about a week ago found the staff to be polite and caring toward patients, and described Bella Point as clean and friendly, expressing gratitude for a wonderful visit. Others echo similar themes, describing caregivers as thoughtful, kind, and professional, with praise directed toward the quality of care, the cleanliness of the facility, and the overall environment that makes families feel confident about their loved ones' welfare.

Against the backdrop of praise, there is a vehemently negative end of the spectrum. One reviewer calls Bella Point "probably the worst nursing home ever," detailing relentless criticisms of care quality, including infrequent showers (once a week), dependence on incontinence products, residents left in bed all day, and a sense that new ownership had failed to maintain or improve the standards that once existed. The account describes a formerly better situation deteriorating after changes in staff and leadership, culminating in an unclean facility with soiled conditions that left the reviewer profoundly disappointed.

Another harsh assessment reinforces the negative voice: "I wouldn't leave a dead body here. Not clean, rude staff, poor care overall." This stark statement underscores a fear and dissatisfaction with the level of care and the basic hygiene of the environment, highlighting a fear about what might happen to a vulnerable resident who relies on consistent, high-quality care.

In sum, the feedback about Bella Point is deeply mixed. Some families sing praises about clean facilities, attentive and compassionate staff, and reassuring care, painting a picture of a nurturing place where loved ones can receive dignified assistance. Other families report serious safety concerns, communication failures, and unsatisfactory hygiene and staffing conditions that raise questions about whether residents' needs are consistently met. For anyone considering Bella Point, the reviews suggest a careful, evidence-based approach: visit in person, talk to multiple staff members and leadership, and observe the daily routines and safety practices firsthand to determine whether this facility aligns with the specific needs and expectations for a loved one.

Features

Housing

  • 34 resident community capacity 34 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International Jetport (4 miles away) Portland International Jetport (4 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bella Point Westbrook is an assisted living community located in Westbrook, ME. Our community offers a wide range of amenities to ensure that our residents feel comfortable and have everything they need. Each apartment comes fully furnished and includes cable or satellite TV, a kitchenette, Wi-Fi/high-speed internet, and a telephone. We also provide housekeeping services to keep the living spaces clean and tidy.

Residents can enjoy delicious meals in our restaurant-style dining room, with options available for special dietary restrictions such as diabetes diets. In addition to dining, we offer a small library and outdoor spaces for residents to relax and enjoy nature. There is also a variety of resident-run activities and scheduled daily activities to keep everyone engaged and entertained.

Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also assist with medication management to ensure that residents are taking their medications properly. We have a mental wellness program in place to support the emotional well-being of our residents.

Bella Point Westbrook is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This allows our residents easy access to all necessary amenities and services.

In summary, Bella Point Westbrook offers a comfortable and supportive environment for seniors who require assistance with daily activities. With a variety of amenities, care services, dining options, and nearby attractions, our community strives to provide the highest quality of life for our residents.

Nearby Places of Interest

Hospitals

  • Mercy Hospital (0.6 miles)
  • HealthSouth (3.6 miles)
  • Maine Medical Center-Brighton Campus (3.6 miles)
  • Mercy Hospital (4.8 miles)
  • The Barbara Bush Children's Hospital (4.8 miles)
  • Maine Medical Center - Chaplain's Office (4.8 miles)

Physicians

  • Mercy Express Care (0.6 miles)
  • Maine Proctology Center (0.7 miles)
  • Scott P Williams MD (0.9 miles)
  • Nano Dentistry (1.4 miles)
  • Dr. Linford J. Stillson, DO (1.4 miles)
  • Miracle-Ear Center (1.5 miles)
  • Martins Point Health Care (2.8 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Hannaford Pharmacy (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Shaw's Pharmacy (1.6 miles)
  • Omnicare of Maine Westbrook (2.5 miles)
  • Rosemont Pharmacy (3.1 miles)
  • Cvs North Portland (3.2 miles)

Restaurants

  • Mr Bagel-Westbrook (1.1 miles)
  • McDonald's (1.5 miles)
  • Burger King (1.5 miles)
  • China Villa (1.5 miles)
  • Bakers Bench (1.6 miles)
  • Firehouse Subs (1.6 miles)
  • Allagash Brewing Company (1.8 miles)

Cafes

  • Roots Cafe (1.2 miles)
  • Coveside Coffee (3.8 miles)
  • Starbucks (4.3 miles)
  • Aroma Joe's (4.4 miles)
  • The Holy Donut (4.7 miles)
  • Tandem Coffee + Bakery (5 miles)
  • Bintliff's American Cafe (5.1 miles)

Theaters

  • Prides Corner Drive-In (2 miles)

Transportation

  • Northeast Air (3.9 miles)
  • Portland International Jetport (PWM) (3.9 miles)
  • PWM Baggage Claim (4 miles)
  • Portland Transportation Center (4.2 miles)

Parks

  • Shaw Gym (4.7 miles)
  • Deering Oaks Park (4.8 miles)
  • Western Promenade Park (5.1 miles)

Frequently Asked Questions

Where is Bella Point Westbrook?

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Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.