Weston Associates Management

Pros

• There are nice people here.
• The atmosphere is cozy.
• The residents are friendly.

Cons

• It is described as the worst building for disabled and elderly people in Portland.
• Heat is not included and electric heating costs are extremely high, around $125?$225 per month in winter.
• The apartments are freezing in winter and boiling in summer because the windows are old.
• The laundry machines are always broken.
• Hallway carpeting was never finished after a four-year replacement attempt.
• Bedbugs are common and management does not thoroughly exterminate them, so they keep coming back.
• Basement-floor apartments flood when it rains, have no TV reception, and stink because the garbage room is locked.
• The managers are described as completely unqualified; the resident coordinator is uneducated, lazy, and a bully.
• Residents are told not to discuss politics in the Community Room, and staff express racist and anti-immigrant views.
• A staff member is alleged to complain about paying for others' disability, Social Security, and health care, while insulting residents.
• The staff gossips and shares residents' private information with others.
• When maintenance issues arise, maintenance reports are never filed and problems go unfixed.
• Management is rude, dismissive, and abusive toward residents.
• The Community Room is sometimes closed for months and used by management as a private TV room during the day.
• Weston management is said to focus on collecting money and do nothing to correct problems.
• The building has high turnover; many residents move out due to terrible conditions and management.

Review

In a Portland complex run by Weston Associates, what began as a sense of community sits alongside a troubling catalog of problems. Residents describe a building where a small army of people - more than forty in total - jostles for just eight parking spaces. Landscape changes have pruned away mature maple and pine trees, pulled up lilacs and shrubs, and replaced a once-green outdoor space with gravel. The result, according to one observer, is an area that's "now too hot to go out there," a situation that dampens any sense of outdoor ease and recreation. Still, there's a thread of communal effort: some residents rallied to start a garden club and solicit donations because the property owners wouldn't invest in the grounds themselves. It's a story of limited resources, improvised care, and stubborn resilience.

Amid the complaints, there are notes of mixed sentiment. A few residents acknowledge a cozy, friendly atmosphere and the presence of kind neighbors, suggesting that life there isn't all bleak. One reviewer, attempting to balance the critique, mentions a "second star" as a measure of some redeeming qualities within the building. That sense of community and cordial interpersonal relations is real enough for some residents, even as other realities pull in the opposite direction. It's framed as a place where people aren't homeless, where there are "nice people," and where, despite the issues, there are moments of warmth and connection.

But the other side of the story is starkly harsher. The building is described by some as the worst for disabled and elderly residents in Portland, with warnings not to move in if any other option exists. Heat is not included in rents, and electric heating drives up costs to roughly $125 to $225 a month in winter, depending on unit size and outdoor temperatures. The apartments are cited as freezing in winter and boiling in summer, largely because the windows are old and inefficient. Residents who can least afford high energy bills feel the sting the most, and many are left paying for their own electricity while enduring extreme indoor temperatures.

Beyond heating, the building is said to suffer from chronic maintenance and infrastructure failures. Laundry machines are consistently broken, carpeting in hallways was replaced years ago but left unfinished in places, and the overall appearance has a half-repaired, worn-down feel. Bedbugs are reportedly common, with weak or irregular inspections that fail to address infestations across multiple units. Basement-floor apartments allegedly flood when it rains, receive poor TV reception, and reek because the garbage room - kept locked - forces residents to pile waste in the nearby hallway. It all contributes to a sense of neglect and neglectful upkeep, undermining everyday comfort and safety.

The management and governance of the building add another layer of concern. The resident coordinator - named specifically as Jennifer Laflin - is described in strongly negative terms: uneducated, lazy, a bully, and almost impossibly difficult to work with. The reviewer notes that the management's high turnover made it hard to replace her, leaving her in place despite persistent complaints. Politics, rather than resident welfare, appears to intersect with daily life in troubling ways: one account claims residents were told not to discuss politics in the Community Room because Laflin is a Trump supporter, yet Laflin is described as repeatedly pushing racist views and urging the removal of Muslims and immigrants. Personal information is described as being mishandled, with Laflin allegedly gossiping and sharing private medical and financial details with other residents. A particularly shocking episode recounts Laflin taking all residents' personal files and piling them on a table in the Community Room, leaving the room door open so others could access sensitive data; when residents photographed the scene and drafted a letter to Weston Management, Laflin reportedly summoned people to threaten eviction if they signed it, a tactic meant to intimidate and silence dissent.

The pattern extends to how problems are handled when complaints are raised. Maintenance reports are said to go unfiled, concerns are met with rude and dismissive responses, and the Community Room has been closed for extended periods - only for the managers to use it themselves as a private TV room during the day. The broader organizational dynamic, as described by residents, is one of cost focus over care: attempts to resolve persistent issues are thwarted by a system that seems to prioritize revenue, with supervisors allegedly unresponsive and little recourse available beyond pleading for improvement. The overall verdict from several residents is blunt: this complex is not a reliable choice for those who require accessibility, consistent maintenance, or safe, respectful management.

Taken together, the experiences paint a complex and troubling portrait. On one hand, there are hints of a supportive, neighborly community and practical efforts to make the most of limited resources. On the other hand, a pattern of energy waste, infrastructure deterioration, pest issues, and severe management shortcomings casts a long shadow over daily life. The combination of high energy costs, environmental discomfort indoors, neglected repairs, and alleged privacy violations creates a sense of chronic instability. For anyone considering moving here, the caution comes through clearly: despite the occasional friendly encounter or community initiative, the building's fundamental flaws - especially in terms of heat, maintenance, and staff conduct - are heavy enough to deter most prospective residents who have other options in Portland. In this light, the frequent openings and rapid turnover feel less like opportunity and more like a warning, a sign that many people know well what they're stepping into when they pass the welcome desk.

This part of Portland, Maine, offers a convenient and vibrant urban environment for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, hospitals, parks, and a theater within walking distance, residents have easy access to essential services and entertainment options. The proximity to Mercy Hospital Behavioral Health and Greater Portland Pediatric Associates ensures quality healthcare for seniors. Additionally, the nearby parks provide opportunities for outdoor recreation and relaxation. The public transportation center is also close by for those who need easy access to transportation options. Overall, this area of Portland offers a well-rounded community with various amenities that cater to the needs of seniors.

Pharmacies

• Wellness Connection of Maine (0 miles)
• CVS Pharmacy (0.4 miles)
• The Pharmacy (0.4 miles)
• Apothecary By Design (0.5 miles)
• Walgreens (0.7 miles)
• Newport Strategies (0.7 miles)
• CVS Pharmacy (1 miles)

Restaurants

• Hot Suppa (0 miles)
• Uncharted Tea (0.1 miles)
• Bao Bao Dumpling House (0.2 miles)
• Little Tap House (0.3 miles)
• Bubba's Sulky Lounge (0.3 miles)
• Leeward (0.4 miles)
• Artemisia Cafe (0.4 miles)

Cafes

• Yordprom Coffee Shop (0.1 miles)
• Tandem Coffee + Bakery (0.2 miles)
• Starbucks (0.2 miles)
• Bintliff's American Cafe (0.3 miles)
• The Holy Donut (0.4 miles)
• Novare Res Bier Cafe (0.7 miles)
• Bard Coffee (0.7 miles)

Physicians

• Mercy Hospital Behavioral Health (0.2 miles)
• MDA Clinic (0.3 miles)
• Greater Portland Pediatric Associates (0.4 miles)
• Maine Medical Center - Jay G Hayden Ii MD (0.4 miles)
• Whittier Eric J Do (0.4 miles)
• Jeanblanc William D MD - Maine Medical Center (0.4 miles)
• Maine Medical Center - Robert V MC Carley MD (0.4 miles)

Hospitals

• Mercy Hospital Infusion Unit (0.2 miles)
• The Barbara Bush Children's Hospital (0.4 miles)
• Maine Medical Center - Chaplain's Office (0.4 miles)
• Portland Public Health Division (0.7 miles)
• Mercy Hospital (0.8 miles)

Parks

• Congress Square Park (0.2 miles)
• Deering Oaks Park (0.4 miles)
• Western Promenade Park (0.6 miles)
• Lincoln Park (0.8 miles)
• Thompsons Point (0.8 miles)

Theaters

• Patriot Cinemas (0.6 miles)

Transportation

• Portland Transportation Center (1.2 miles)