The Bridge is an assisted living community in Portland, ME.
Information last verified:
1085 Brighton Avenue, Portland, ME 04102
For more information about senior living options: (866) 208-4318
Many residents describe staff as professional, friendly, and helpful.
Several reviews praise the people residents meet, saying they were professional and friendly when support was delivered. Others describe staff as kind and empathetic and emphasize that the team looks out for clients. At least one review also calls out polite staff alongside the availability of resources.
A recurring concern is difficulty reaching staff and long wait times.
Multiple reviews complain about not getting returned calls or messages, including situations where reviews say applicants waited for weeks or months. One review notes that phone access can be hard during COVID impacts and that the organization was understaffed, which slowed things down. Other negative reviews describe repeated promises without follow-through and describe calls that were not returned.
Some residents report problems with staff training and respectful treatment.
At least one review says staff were untrained to handle issues, especially for someone with a disability, and describes the experience as rude. Another review raises concerns about staff behavior, including racism and inconsistent application of rules across people.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
15 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Portland International Jetport (2 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesThe Bridge is located at 1085 Brighton Avenue, Portland, ME 04102 in Cumberland County, Maine
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