Sylvia Ross Home-Assisted Living in Bangor, ME
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758 Broadway, Bangor, ME 04401
For more information about senior living options: (844) 490-3973
The staff at Ross Manor are thoughtful, kind, and caring. They spend ample time with families to answer questions and provide tours, showing they will take good care of residents. The facility is beautiful, with a gym, a salon, a library, a dining room, and a music room. The rooms feel like apartments, offering comfortable living. The staff are helpful and responsive in caregiving. The memory care program focuses on making each day purposeful and meaningful. The therapists are wonderful. The apartments are large and well-equipped, including furnished kitchens.
The facility is old and outdated and the environment does not feel homey. The dining area resembles a cafeteria, with uncomfortable chairs and confusing patterns. The rooms are plain and old, with limited privacy (no screens between beds) and small windows that feel confining. There are reports of dirty housekeeping, ants and mice, and residents having to wait a long time for needed assistance. Staff are described as rude or inattentive, with nurses not listening to concerns and some nurses not showing up. The facility is overcrowded and understaffed, leaving residents alone for long periods. Billing practices are alleged to be opaque and expensive, with high monthly charges and multiple bills for services not rendered. Negative health outcomes are associated with care there, including infections and death when concerns weren't adequately addressed.Sylvia Ross Home at Ross Manor in Bangor is best suited for families seeking a care setting where staff members are genuinely attentive and residents are treated like neighbors, not patients. The facility offers apartment-style rooms and on-site amenities - gym, salon, library, dining room, and a music room - that support a lived-in, social atmosphere. This combination appeals to those who want daily life to continue with support, and who value a hands-on, compassionate caregiving team that takes time to answer questions and reassure families. The campus also houses a memory-care wing and rehab services, which makes it reasonable for seniors who may shift between levels of care without moving elsewhere. Yet the decision hinges on tolerating an older construction and varying staff dynamics.
Still, this community is not right for everyone. Prospective residents who prize a pristine, contemporary environment with updated decor, spotless housekeeping, and consistently proactive management should look elsewhere. Several families described an old, dated building that feels more like a long-term care facility than a home, with limited privacy in shared rooms and windows that don't invite a view. Reports of insect and rodent concerns, and uneven housekeeping, paint a picture of cleanliness that fluctuates by shift. Dining spaces can feel cafeteria-like, with older furnishings and layouts that may be confusing for someone with dementia. In short, the atmosphere and upkeep can undermine comfort for those who emphasize modernity and immaculate surroundings.
Yet, the strongest asset remains the staff's warmth and responsiveness. When care teams are engaged, residents benefit from attentive assistance, prompt attention to requests, and a willingness to work with families to tailor routines. Several families praised caregivers who spend time with residents, provide activities, and treat visits as meaningful. Memory-care and rehab experiences vary; some families found therapists and nurses who were compassionate and capable, while others faced delays, miscommunications, or resistance to concerns. The value of a homey, social setting - where activities and daily routines are kept lively - often offsets the drawbacks of an older building for those who prioritize personal connection over polished interiors.
Cost and care logistics emerge as a critical factor. A number of reviews criticize billing complexity and what amounts to layered charges, with families feeling billed for services that never materialized or were inconsistently applied. Reports of understaffing compound frustration: residents left alone for long stretches, calls for help answered slowly, and meals or showers scheduled rather than delivered on demand. Those evaluating Sylvia Ross should probe current staffing ratios, the cadence of housekeeping, and the facility's policies for private versus shared rooms. Ask specifically how memory-care needs are managed, how often staff rotate, and what protections exist to ensure timely response and safety. These issues consistently temper the otherwise positive impressions.
From a decision-making standpoint, visits should simulate real life: observe how residents move through common areas, test whether staff respond quickly to a bell or call light, and inspect privacy in rooms. Inquire about rehab outcomes for recent surgeries, and whether therapy is integrated with ongoing daily living routines. Understand the dining options and meal pacing, and whether residents with dementia navigate layouts that minimize confusion. Speak with current families about what a typical day looks like, including housekeeping, laundry, and incidents that required escalation. If pets are important, verify pet policies as some facilities on the campus are more pet-friendly than others.
Bottom line: Sylvia Ross Home at Ross Manor offers a distinctly homey, caring option for seniors who value staff attentiveness and on-site amenities, along with memory-care and rehab services within a Bangor campus. It may be the right fit for families who can tolerate an older facility aesthetic and the reality of variable staffing, provided there is confidence in direct caregiver relationships and clear billing practices. For those who prioritize pristine appearance, consistent housekeeping, high staff-to-resident ratios, and a uniformly proactive care culture, alternatives should be explored. In Bangor, that means visiting other communities with a track record of modern facilities and highly reliable care, while preserving the possibility of a warm, neighborly environment if Sylvia Ross proves to be the best match after thorough, ongoing conversation.
40 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bangor International (2 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Sylvia Ross Home-Assisted Living in Bangor, ME offers a comfortable and welcoming environment for seniors in need of memory care or skilled nursing facility services. Residents can choose from spacious studio apartments that are fully furnished and equipped with all the necessary amenities for a comfortable living experience.
The community provides various amenities to enhance residents' daily lives, including a beauty salon for personal grooming, cable or satellite TV for entertainment, and a dining room where nutritious meals are served. There is also a full kitchen available for those who prefer cooking their own meals. The outdoor space and garden offer a tranquil setting for residents to enjoy nature and relax.
Housekeeping services ensure that the living environment remains clean and tidy, while laundry facilities are available on-site. The community also offers move-in coordination to assist new residents with a smooth transition. Overnight guests are welcome, and there is ample resident parking available.
For individuals requiring specialized care, Sylvia Ross Home-Assisted Living provides 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates with healthcare providers to ensure comprehensive care. Diabetes diet management is offered, and hospice care is available for those needing end-of-life support.
Residents can take advantage of various activities tailored to their interests, such as community-sponsored events, fitness programs, resident-run activities, and scheduled daily activities to keep them engaged and entertained.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals make it easy for residents to access necessary amenities and services in the surrounding area.
Overall, Sylvia Ross Home-Assisted Living provides a secure and compassionate environment where seniors receive high-quality care while enjoying an enriching lifestyle filled with socialization opportunities and engaging activities.
Sylvia Ross Home-Assisted Living offers 1-bedroom apartments and Studio apartments.
Sylvia Ross Home-Assisted Living is located at 758 Broadway, Bangor, ME 04401 in Penobscot County, Maine
The comprehensive features offered by Sylvia Ross Home-Assisted Living are specifically designed to support residents with dementia and Alzheimer's disease in multiple aspects of their daily lives. Assistance with dressing and bathing not only promotes personal hygiene but also fosters dignity, while meal preparation and service ensure that nutrition is tailored to individual dietary needs, enhancing overall well-being. Medication management helps prevent confusion and ensures adherence to treatment protocols, reducing health complications. With transportation arrangements for medical appointments and seamless coordination with healthcare providers, residents receive timely medical attention whenever required. Activities of daily living assistance supports independence while addressing challenges faced due to memory loss. The 24-hour supervision offers reassurance and safety, mitigating the risks associated with wandering or disorientation. Additionally, a dedicated mental wellness program caters to cognitive engagement, and physical therapy aids in maintaining mobility and physical health--both critical for enhancing the quality of life for individuals living with cognitive impairments.
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Nourishing the Mind: Essential Dietary Approaches for Dementia
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope
Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.
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