Sylvia Ross Home-Assisted Living

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Sylvia Ross Home-Assisted Living

Sylvia Ross Home-Assisted Living

758 Broadway, Bangor, ME 04401

For more information about senior living options: (844) 490-3973

2.9 from 10 reviews
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Assisted Living Memory Care Skilled Nursing Facility

Overall Review of Sylvia Ross Home-Assisted Living

Pros

  • pro The staff at Ross Manor were described as thoughtful, kind, and caring, taking the time to answer questions and emphasize quality care for residents.
  • pro The facility features beautiful amenities, including a gym, salon, library, dining room, and music room.
  • pro Residents benefit from daily activities designed to keep them engaged and active within the community.
  • pro The atmosphere was noted for being neat and tidy during visits, providing a comfortable environment for elderly adults.
  • pro The memory care program focuses on making each day purposeful and meaningful for residents.
  • pro One reviewer appreciated the spacious apartments that accommodate individuals with mobility needs and include fully furnished kitchens.
  • pro Ross Manor was recognized as top-notch compared to other facilities visited by an outreach ministry group, highlighting friendly and helpful staff engagement.

Cons

  • pro The environment at Ross Manor is old and outdated, lacking a homey feel.
  • pro The dining area resembles a cafeteria with uncomfortable chairs and confusing tablecloth patterns.
  • pro Residents have reported dirty housekeeping, sightings of ants and mice, and overall unsanitary conditions.
  • pro There have been complaints about the staff being understaffed, unresponsive, and rude, leading to neglect of residents' needs.
  • pro Some family members experienced difficulty getting attention from nurses when expressing concerns about their loved ones' declining health.
  • pro The semi-private rooms lack privacy screens between beds and feature old furnishings that feel confining.
  • pro Patients often have to wait a long time for assistance when needed due to insufficient staff availability.
  • pro Residents have raised concerns about theft of personal items from their rooms without accountability from staff.

Review

The Sylvia Ross Home at Ross Manor has garnered a mixed bag of reviews, reflecting the varying experiences of families and residents. Many individuals appreciate the thoughtful, kind, and caring demeanor of the staff, emphasizing that they are willing to invest time in answering questions and ensuring potential residents feel secure about their loved ones’ well-being. Some visitors have described the facility as beautiful, highlighting amenities such as a gym, salon, library, dining room, and music room. The rooms are likened to apartments rather than standard nursing home accommodations, suggesting a preference for more independent living styles.

However, upon further examination of some reviews, there is a stark contrast in perception regarding the overall environment and upkeep of Ross Manor. While some appreciated the cleanliness reported at various times, others noted significant issues with outdated facilities which detracted from the homelike atmosphere many expect when searching for long-term care for loved ones. Descriptions include feelings of confinement in semi-private rooms that lack privacy screens between beds and have minimal natural light due to small windows. Such elements can be especially challenging for those suffering from cognitive impairments like dementia.

Issues related to staffing also emerged prominently in several accounts. Complaints about understaffing suggest that personal attention may not always be guaranteed; some lamented having to wait extended periods for assistance or finding family members left alone throughout the day. Instances were noted where staff seemed overwhelmed or unable to meet basic care needs promptly—leading to negative overall experiences for patients and their families. In particular, concerns were raised regarding attentiveness during critical moments when medical conditions rapidly declined.

Food service proved another contentious point among reviewers; while one individual mentioned that their relative did not complain about meals provided during rehab stays at Ross Manor, others described stinginess and unappetizing fare that did not meet expected standards for senior care facilities charging upwards of $11,000 per month plus additional nursing fees from associated contracts with external agencies like PCHS.

Moreover, reports surfaced addressing cleanliness issues within the facility itself—ranging from pest problems such as ants and mice sightings coupled with claims of inadequate housekeeping practices leading to dirty environments that could adversely affect health outcomes for vulnerable populations living there. These alarming sanitation reports juxtaposed against claims made by other individuals about high-quality support highlight discrepancies that prospective residents should weigh carefully before making occupancy decisions.

Conversely, some reflections on Ross Manor paint it as an establishment committed to providing quality care amidst its shortcomings in certain areas. Families cited positive interactions with therapists who were praised for their work and engagement with residents recovering from injuries or ailments requiring rehabilitation services. Reviews reflected thoughts indicating ongoing daily activities designed for memory care residents aimed at maintaining dignity while fostering meaningful interactions—evidence that despite reported deficiencies in staffing levels elsewhere within operations could lead to valuable connections amongst participants.

In conclusion, Sylvia Ross Home at Ross Manor emerges as a facility marked by both commendable qualities along with significant reservations deserving careful consideration by families seeking appropriate residential options for seniors facing varied healthcare needs. Prospective clients should undertake thorough assessments of available resources alongside realistic expectations regarding operational limitations reflective of broader trends present across caregiving institutions today—in hopes ultimately guiding them toward choices aligning best with their loved one's well-being.

Features

Housing

  • 40 resident community capacity 40 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bangor International (2 miles away) Bangor International (2 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Sylvia Ross Home-Assisted Living in Bangor, ME offers a comfortable and welcoming environment for seniors in need of memory care or skilled nursing facility services. Residents can choose from spacious studio apartments that are fully furnished and equipped with all the necessary amenities for a comfortable living experience.

The community provides various amenities to enhance residents' daily lives, including a beauty salon for personal grooming, cable or satellite TV for entertainment, and a dining room where nutritious meals are served. There is also a full kitchen available for those who prefer cooking their own meals. The outdoor space and garden offer a tranquil setting for residents to enjoy nature and relax.

Housekeeping services ensure that the living environment remains clean and tidy, while laundry facilities are available on-site. The community also offers move-in coordination to assist new residents with a smooth transition. Overnight guests are welcome, and there is ample resident parking available.

For individuals requiring specialized care, Sylvia Ross Home-Assisted Living provides 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates with healthcare providers to ensure comprehensive care. Diabetes diet management is offered, and hospice care is available for those needing end-of-life support.

Residents can take advantage of various activities tailored to their interests, such as community-sponsored events, fitness programs, resident-run activities, and scheduled daily activities to keep them engaged and entertained.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals make it easy for residents to access necessary amenities and services in the surrounding area.

Overall, Sylvia Ross Home-Assisted Living provides a secure and compassionate environment where seniors receive high-quality care while enjoying an enriching lifestyle filled with socialization opportunities and engaging activities.

Nearby Places of Interest

Physicians

  • Husson Pediatrics (0.1 miles)
  • Pandey, Sanjay Saint Joseph Internal Medicine (0.3 miles)
  • Mark Henderson (0.6 miles)
  • Baldacci John (0.6 miles)
  • Northeast Neurosurgery (0.9 miles)
  • Medimaine Health Associates (0.9 miles)
  • Ent Northern Lights Bangor (1.1 miles)

Hospitals

  • Eastern Maine Medical Center (0.1 miles)
  • St Joseph CBO (1 miles)
  • St Joseph Hospital (1 miles)
  • St Joseph Healthcare Park (1 miles)
  • Northern Light Acadia Hospital (1.1 miles)
  • Sleep Center of Maine (1.8 miles)
  • Eastern Maine Healthcare Systems (2 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Westgate Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • PCHC - Penobscot Community Health Center Pharmacy (1.3 miles)
  • Pchc Pharmacies (1.4 miles)
  • Hannaford Pharmacy (1.4 miles)
  • Affiliated Pharmacy Service (1.4 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Pizza Hut (0.4 miles)
  • KFC (0.5 miles)
  • Dorr Lobster Seafood Market (0.5 miles)
  • Dysart's Restaurant Broadway (0.8 miles)
  • Gifford's Famous Ice Cream (0.8 miles)
  • Wendy's (1.3 miles)

Cafes

  • Tim Hortons (0.5 miles)
  • West Market Square Artisan Coffeehouse (1.8 miles)

Places of Worship

  • Glad Tidings Church (0.6 miles)
  • First United Methodist Church (0.8 miles)
  • Grace Church Bangor (1.4 miles)

Parks

  • Bangor Dog Park (0.9 miles)
  • City of Bangor Parks & Recreation (1.5 miles)
  • Chapin Park (1.7 miles)

Theaters

  • Bangor Mall Cinemas 10 (1.6 miles)
  • Queen City Cinema Club (1.9 miles)

Transportation

  • Dick's Taxi (1.8 miles)
  • Car Rental Bangor (1.8 miles)
  • Bangor International Airport (BGR) (2 miles)
  • Dl6219 Bgr-Lga (2 miles)
  • Bangor Airport baggage claim (2 miles)

Frequently Asked Questions

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