Cornerstone Village South

Pros

• The staff at Cornerstone at the Ranch provided great emotional care and encouragement, helping residents feel supported during their recovery.
• Many former residents found the facility to be clean and well-maintained, with spacious and comfortable living arrangements.
• Residents appreciated the friendly and knowledgeable staff who were attentive to their needs and engaged in activities with them.
• Families have reported positive experiences regarding therapy services, noting that staff took excellent care of their loved ones post-surgery.
• The dining area received compliments for its size and the quality of food served, contributing to a pleasant dining experience for residents.
• Several reviews highlighted the positive atmosphere of the facility, emphasizing that it felt welcoming and cheerful for both residents and visitors.

Cons

• The facility has very few in-house staff, relying mostly on agency CNAs and nurses who lack knowledge about the patients' needs.
• Agency CNAs are often inconsistent and may neglect their duties, leading to situations where family members have to step in to provide care.
• There is a noticeable lack of supervision at the facility, contributing to poor patient care.
• Communication with staff is poor; calls often go unanswered, and promised callbacks rarely occur.
• Some residents express dissatisfaction with the food quality and variety.
• Experiences of inadequate nursing care have led families to feel the need to stay with their loved ones around the clock for proper attention.
• The facility appears outdated compared to previous standards, impacting its reputation negatively within the community.

Review

Cornerstone at the Ranch and Cornerstone Village, part of the Cornerstone Senior Living community, have received a mixed bag of reviews from residents and family members alike. Over time, perceptions about these facilities shifted significantly. While they once enjoyed a stellar reputation as top-tier senior care destinations, recent reviews indicate that issues such as staffing inconsistencies, communication problems, and varying levels of care have dampened their standing in the eyes of both new and long-time patrons.

One recurrent theme among reviewers is the inconsistency in staffing practices. Many noted that there were very few in-house staff available to provide personalized care; instead, much of the caregiving responsibility fell on agency CNAs and nurses who often lacked familiarity with patients' specific needs. This led to situations where caregivers seemed disconnected from the residents they were caring for. For instance, one reviewer reported frequent encounters with agency CNAs who appeared disengaged from their responsibilities—some even observed sitting idly on their phones while family members stepped in to assist loved ones with basic needs. Such gaps in supervision raised serious concerns about the overall quality of care provided within the facility.

In contrast to the challenges presented by Cornerstone at the Ranch, some positive experiences emerged regarding rehabilitation services offered by this facility. A review highlighted how staff understood and catered to elderly patients' unique requirements during rehabilitation after hospital stays. They emphasized encouragement rather than pushing patients too hard—a vital aspect when dealing with older adults needing assistance beyond just physical therapy. The environment was praised for being nurturing; activities designed to lift spirits helped create an atmosphere conducive to recovery. Those who experienced it firsthand noted that having supportive staff made a significant difference during challenging transitions.

Communication issues also surfaced repeatedly across multiple reviews. Family members expressed frustration regarding difficulties in contacting staff via phone calls—many mentioned extended waits or unreturned messages that left them feeling disconnected during times when consistent updates were critical for peace of mind. It was clear that better communication strategies were not only needed but would greatly enhance familial involvement while ensuring loved ones felt adequately supported throughout their stay.

Food quality was another point raised by several reviewers, with opinions varying significantly based on individual dietary restrictions or personal tastes. While some found meals satisfactory, others expressed disappointment over inconsistent food quality that failed to meet particular dietary requirements or preferences. Despite these grievances surrounding dining experiences, many did appreciate clean facilities and well-maintained environments—which played pivotal roles in shaping their overall impressions.

Overall impressions revealed notable discrepancies between different parts of Cornerstone’s services—from nursing care capabilities to room conditions and additional amenities like physical therapy sessions or social activities offered within shared spaces. Many recognized cleanliness throughout various corners of these facilities but called for more significant improvements outside appearance—in terms of updating garden areas or creating a more welcoming setting internally as well.

Despite these critiques about staffing challenges and communication struggles outlined by some visitors—and even concerning accounts related to inadequate nursing care—the foundational commitment towards providing compassionate emotional support shone through other testimonials from satisfied families whose loved ones thrived under uniquely tailored rehab programs or enjoyed enriching activities with peers alongside friendly staff interactions fosters hopefulness about improving standards going forward into future advancements integral towards fostering better eldercare experiences altogether at Cornerstone facilities across its community network moving ahead in time!

Physicians

• Ilyas Munshi, MD (0.1 miles)
• Louisiana Orthopaedic Specialists (0.9 miles)
• Lafayette Diagnostic & Radiation Treatment Center (0.9 miles)
• Dr. Matthew D. Williams, MD (0.9 miles)
• Women's Healthcare Associates (0.9 miles)
• Acadiana Maternal Fetal Medicine (0.9 miles)
• Kids Specialty Center (0.9 miles)

Places of Worship

• The Bayou Church (0.1 miles)
• St Pius X (1.9 miles)
• Trinity Presbyterian Church (2 miles)
• Our Savior's Church Midtown Campus (2.6 miles)
• Saint Edmond Catholic Church (2.8 miles)

Restaurants

• Burgersmith (0.3 miles)
• Pizza Village (0.4 miles)
• Freddy's Frozen Custard & Steakburgers (0.5 miles)
• Blaze Pizza (0.5 miles)
• Sonic Drive-In (0.6 miles)
• Raising Cane's Chicken Fingers (0.6 miles)
• McDonald's (0.6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.7 miles)
• Albertsons Pharmacy (0.8 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.5 miles)

Theaters

• The Grand 14 - Ambassador Theatre (0.5 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2.4 miles)
• Starbucks (2.4 miles)
• Johnston Street Java (2.6 miles)
• Kung Fu Tea (2.8 miles)
• Jet Coffee (2.8 miles)
• Panera Bread (2.9 miles)

Hospitals

• Louisiana Extended Care Of Lafayette (1 miles)
• AMG Specialty Hospital (1.1 miles)
• Our Lady of Lourdes Regional Medical Center (1.1 miles)
• Lafayette Physical Rehabilitation Hospital (1.2 miles)
• LCMC Health Children’s Hospital New Orleans Specialty Care - Lafayette (1.4 miles)
• Acadiana Management Group (2.6 miles)
• Children's Hospital Burdin Riehl Clinic (2.9 miles)

Parks

• Moncus Park (2.6 miles)