Right At Home- Baton Rouge

Pros

• The nurses, PT, Aide, and Speech have all been very helpful.
• The contract nurses are great and very professional.
• The staff are wonderful and the nurses are the best.

Cons

• The service is very sucky.
• The company nurses are not great.
• The service hasn't changed.
• There were no-call-no-show nurses.

Review

In the landscape of in-home care, the experience described here reveals a blend of warmth, effectiveness, and frustration. The core throughline is clear: when the caregivers are present and engaged, the patient's well-being improves, but when scheduling and staffing gaps appear, the overall service quality can feel uneven. The reflections echo a common tension in home health - excellent hands-on care on one hand, and inconsistent organizational performance on the other.

Across several notes, the most consistently affirmed strength is the direct care provided by the frontline team. The nurses, physical therapy, aides, and speech therapists are described as incredibly helpful, with one speaker specifically noting that their mother has shown measurable improvement since these visits began. This sentiment underscores not just professional competence, but a meaningful, positive impact on daily life and health outcomes. The appreciation for the entire array of professionals - nurses, PT, aide, and speech - paints a picture of coordinated, attentive care that supports progress over time.

A separate voice adds a similarly affirmative verdict about the staff: a "WONDERFUL STAFF AND THE BEST NURSES." The enthusiasm is palpable, suggesting that the bedside practitioners themselves are viewed as dedicated, compassionate, and skilled. Such praise tends to reinforce the sense that, when the team is present and consistent, the care experience is genuinely uplifting and capable of sustaining improvements in the patient's condition.

However, not all feedback aligns with the same degree of satisfaction. One review is bluntly labeled "VERY SUCKY SERVICE," signaling a sharp dissatisfaction with the overall experience. This stark contrast within the same collection of comments highlights a split in perceived value, where the human touch and clinical outcomes are praised, while the broader service experience - likely including scheduling, communication, and reliability - falls short for some families.

A key source of that dissatisfaction appears to be a distinction drawn between two groups of caregivers: Contract Nurses versus Company Nurses. The positive phrasing around the Contract Nurses - described as great and very professional - suggests high confidence in their clinical demeanor, reliability, and work standards. In contrast, the Company Nurses are singled out as not meeting expectations, which implies inconsistency within the staffing model. This dichotomy can create a confusing experience for families who rely on a stable, dependable team.

Compounding these concerns is the report of no-call, no-show nurses. The absence of timely communication and dependable attendance is a serious issue in home health care, where continuity of care matters for progress, safety, and trust. When visits are missed without notice, it disrupts routines, undermines confidence in the provider, and can leave patients and families in a vulnerable position. This particular grievance suggests an area where the service may fail to align with the high standards demonstrated by the clinicians themselves.

Together, the threads of praise and complaint form a nuanced portrait. The hands-on care - from nurses, therapists, and aides - clearly has the power to improve a patient's condition and lift the family's spirits. Yet the service as a whole seems compromised at times by internal scheduling, staffing consistency, and reliability issues. The strongest takeaway is that when the care team is stable, professional, and present, outcomes and experiences are markedly positive. When staffing gaps and miscommunication intrude, however, the service can feel broken or unsatisfactory, regardless of the high caliber of individual clinicians.

In summary, the narrative reflects a compassionate, capable caregiving team that can drive real improvement and satisfaction among families. It also reveals systemic challenges - particularly regarding staff consistency between contract and company nurses and the frequency of missed visits - that temper the overall experience. The overarching message is clear: the care itself is deeply valued and effective, but there is room for meaningful improvements in reliability, communication, and staffing continuity to ensure that positive results are consistent and universally felt.

This part of Baton Rouge, Louisiana offers a convenient and well-rounded community for senior living. With several pharmacies in close proximity, accessing necessary medications and healthcare services is easily accessible. The presence of reputable hospitals such as Ochsner Health Center and Our Lady of the Lake Regional Medical Center ensures quality medical care nearby. Additionally, there are various dining options ranging from casual spots like Chick-Fil-A to more upscale establishments like Louisiana Cajun Seafood. For leisure activities, seniors can enjoy the nearby AMC Baton Rouge 16 theater or relax in one of the nearby parks such as Parklawn Park or BREC's Baringer Road Park. Places of worship like Broadmoor United Methodist Church and St George Catholic Church provide spiritual support within the community. Overall, this area offers a blend of convenience, healthcare access, dining options, and recreational opportunities making it a desirable location for senior living.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Winn-Dixie (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1.2 miles)
• Starbucks (2.7 miles)
• Starbucks (4.6 miles)
• Starbucks (5.7 miles)
• Panera Bread (5.8 miles)
• Reve Coffee Lab (6.1 miles)

Theaters

• AMC Baton Rouge 16 (0.8 miles)

Hospitals

• Ochsner Health Center (1 miles)
• Viable Solutions (2.9 miles)
• Woman's Hospital (3.5 miles)
• Woman's Hospital-Labor & Delivery (3.5 miles)
• Centene Corporation (5.3 miles)
• Healthsouth Rehabilitation, Hospital of Baton Rouge (5.3 miles)
• Our Lady of the Lake Regional Medical Center (5.5 miles)

Restaurants

• Golden Corral (1.2 miles)
• Freddy's Frozen Custard & Steakburgers (1.3 miles)
• Chick-Fil-A (1.3 miles)
• City Cafe (1.3 miles)
• Jones Creek Cafe & Oyster Bar (1.6 miles)
• Louisiana Cajun Seafood (1.7 miles)
• Wendy's (2.8 miles)

Physicians

• Dean Medical Care (1.3 miles)
• Woodlawn Family Health (2.6 miles)
• Physician's Tower (3.4 miles)
• The Pediatric Clinic (3.6 miles)
• Eye Care Surgery Center (3.7 miles)
• Louisiana Dermatology Associates (4 miles)
• Pediatrust (4.2 miles)

Parks

• Parklawn Park (2.8 miles)
• BREC's Baringer Road Park (3.1 miles)

Places of Worship

• Broadmoor United Methodist Church (4.1 miles)
• St George Catholic Church (5.1 miles)