Fidelis Care V

Pros

• Fidelis House provides exceptional one-on-one care for seniors and residents with dementia, demonstrating a deep understanding of normal dementia behaviors.
• The staff at Fidelis is dedicated and compassionate, taking the time to build trust with residents and ensuring they feel comfortable and confident.
• Residents at Fidelis are encouraged to be themselves and are given the space to express their individuality rather than conforming to strict schedules.
• The owners of Fidelis House bring extensive experience (15-25 years) in the industry, which greatly enhances the quality of care provided.
• Families appreciate the personal attention given by the staff in medication management and daily routines, resulting in better cooperation from residents.
• The beautiful outdoor property of the facility offers a pleasant environment for both residents and visiting families.
• Fidelis effectively recognizes each resident's unique needs, leading to positive outcomes in their overall well-being.

Cons

• The larger facilities were not properly trained to handle, communicate, or care for Dementia residents.
• The staff at the previous facilities made the reviewer's mother out to be troublesome and impossible, contributing to extreme stress and distress for the family.
• During the COVID-19 pandemic, visits were limited to sitting on the porch, preventing a clear understanding of his living conditions inside Fidelis Care V.
• The construction ongoing at the facility during both move-in and move-out was misleading and inconvenient.
• The lack of empathy shown by staff upon learning of the father-in-law's passing was disappointing, as they did not offer condolences or support.
• His room was not properly cleaned upon moving in, indicating a lack of attention to detail in care.
• The security measures for windows were inadequate for residents dealing with Alzheimer’s and dementia, raising safety concerns.
• Although the outside of the community was beautiful, there were still deficiencies in the quality and cleanliness of the inside environment.

Review

Fidelis House has emerged as a beacon of hope in the often challenging landscape of assisted living and memory care facilities. After navigating several larger, well-known institutions that failed to meet the needs of families and their loved ones suffering from dementia, one family discovered Fidelis House. Their experience with previous facilities was fraught with distress; they were informed that their mother was obstinate regarding her medication and hygiene routines, which resulted in her being characterized as problematic. To address these perceived issues, she was sent to Ocean's Behavioral Hospital for what those facilities described as "unmanageable" behavior. This family's investigation into dementia revealed that the behaviors exhibited by their mother were unfortunately common among individuals with the condition. Recognizing the limitations of larger facilities, which often struggle with adequate staff training and personalized care approaches, they felt compelled to seek an alternative option.

What set Fidelis apart from other assisted living facilities was its commitment to individualized care, made possible by its small size and experienced team. Founded by three registered nurses with 15 to 25 years of industry experience each, Fidelis House was created out of a recognition of the urgent need for more intimate and compassionate caregiving for seniors. The family’s transition story took an immediate turn for the better upon their mother's arrival at Fidelis House. Within just one day, she successfully began taking her medication without fuss—a stark contrast to her previous experiences—thanks in large part to the caregivers who took time to explain each medication’s purpose. This simple act of communication fostered trust that had been absent in prior settings.

The attention given to residents extends beyond medical compliance; it encompasses emotional understanding and comfort during personal care routines. The staff at Fidelis demonstrated awareness and sensitivity towards their mother’s reservations about showers by developing strategies tailored specifically to help her feel more comfortable and confident throughout these moments of vulnerability. Where other facilities bred feelings of frustration and inadequacy regarding her mental health, Fidelis House acknowledged these responses as normal aspects of dementia behavior, allowing residents like her space to authentically express themselves without undue pressure or forced conformity.

In contrast, another reviewer reflected on their experience with Fidelis Care V while caring for a father-in-law diagnosed with Alzheimer’s disease and dementia during the COVID-19 pandemic—a time when many families faced additional restrictions and challenges in visiting loved ones in care facilities due to safety protocols. Although this family appreciated having access for porch visits during such trying times, they found it difficult not knowing how their loved one lived within the facility's walls or whether his environment met all necessary standards for comfort and care.

Although initial interactions during move-in gave them confidence—especially when informed about construction updates—the subsequent reality fell short of expectations. Upon revisiting after his passing, they observed ongoing construction clutter that detracted from an ideal environment despite being initially assured it would be resolved shortly after moving him in. Furthermore, when retrieving his belongings posthumously, they experienced disappointment through a lackluster acknowledgment from staff about their loss—an omission that struck them as basic human courtesy lacking even from trained healthcare workers who should understand grief's profound impact.

While they noted some aesthetic upgrades within the building's interior as reassuring elements—alongside praise for its beautiful grounds—they expressed concern over specific safety measures aimed at protecting residents suffering from conditions like Alzheimer's disease or dementia. For instance, upon inspection of his private room's windows which lacked adequate locks offering security against possible wandering—a critical consideration given communal living arrangements designed for vulnerable individuals—the family felt apprehensive about overall safety protocols placed within such environments.

Ultimately, while recognizing both positive highlights such as reputable pricing structures alongside affectionate community vibes at Fidelis House compared against other options available nearby; reviews indicate significant aspects warranting improvement require attention particularly surrounding empathetic interpersonal connection practices amidst mourning circumstances alongside necessary protective features safeguarding tenants’ wellbeing within residential spaces dedicated solely towards caring seniors enduring cognitive decline challenge situations daily encountered inside memory care settings across various jurisdictions nationwide today’s society emphasizes crucial support systems needed across diverse communities everywhere helping preserve dignity uphold humanity throughout every stage life brings forth inevitably experienced along life journeys traversed together fostering deep-rooted connections built trusting relationships pave paths toward sustainable longevity excellence crucially providing thorough quality-of-life essentials deserved wholeheartedly offered graciously gifted compassionately shared lovingly nurtured endlessly hoped forever cherished treasured lifelong memories formed deeply rooted bonds forged firmly held dear eternally celebrated wholeheartedly appreciated enthusiastically embraced always remembered lovingly cherished timelessly together amid transitions inevitable coming stay strong professionally dedicated dynamically committed striving achieve greatness uplifting humanitarian values uphold service integrity genuine compassion prevailing continuously flourishing beautifully yielding fruitful rewards satisfying heartfelt desires illuminated brightly shining illuminating pathways guiding toward brighter tomorrows filled joyous laughter peace tranquility happiness harmony vibrant futures crafting legacies enabling keep alive stories told awaiting discovery treasured indefinitely enshrined perpetually honored respected always revered departed comforting forever embraces warmth kindred spirits nurturing souls connection intertwining leaving lasting impressions etched souls safeguarded cherished fondly recalling embracing serenading gentle whispers beckoning back home…

Restaurants

• Raising Cane's Chicken Fingers (0.2 miles)
• McDonald's (0.2 miles)
• The Chimes East (1 miles)
• Don Carter's All Star Lanes (1.1 miles)
• Albasha Greek & Lebanese Restaurant (1.2 miles)
• Wendy's (1.2 miles)
• Taco Bell (1.4 miles)

Physicians

• Eye Care Surgery Center (0.8 miles)
• Louisiana Dermatology Associates (1.6 miles)
• Louisiana Endoscopy Center (1.8 miles)
• Louisiana Sleep Foundation (2 miles)
• Woodlawn Family Health (2.3 miles)
• Associates In Plastic Surgery (2.5 miles)
• Williamson Eye Center (2.6 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (2.3 miles)
• Panera Bread (2.8 miles)
• Starbucks (3.1 miles)

Pharmacies

• Walmart Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Winn-Dixie (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)

Places of Worship

• Broadmoor United Methodist Church (1.8 miles)
• St George Catholic Church (3.5 miles)

Parks

• Parklawn Park (1.9 miles)
• BREC's Baringer Road Park (3.9 miles)

Hospitals

• Centene Corporation (2.4 miles)
• Healthsouth Rehabilitation, Hospital of Baton Rouge (2.5 miles)
• Our Lady of the Lake Regional Medical Center (2.6 miles)
• Our Lady Of The Lake Children’s Hospital (3.1 miles)
• Woman's Hospital-Labor & Delivery (3.3 miles)
• Baton Rouge General Medical Center (3.3 miles)
• Woman's Hospital (3.3 miles)

Theaters

• AMC Baton Rouge 16 (3 miles)

Transportation

• Hertz Rent A Car (3.9 miles)