Boonespring Transitional Care Center in Union, KY

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Boonespring Transitional Care Center Boonespring Transitional Care Center Boonespring Transitional Care Center

Boonespring Transitional Care Center in Union, KY

Boonespring Transitional Care Center is an assisted living community in Union, KY.

Information last verified:

10250 Us Highway 42, Union, KY 41091

For more information about senior living options: (866) 208-4318

3.8 from 117 reviews
5 stars
78
4 stars
3
3 stars
3
2 stars
1
1 stars
32

Overall Review of Boonespring Transitional Care Center

common 35 reviews mention this

Caring staff shows up for residents

Residents and families frequently describe staff who are kind, attentive, and respectful.

Across many reviews, families praise staff for taking care of residents with compassion and dignity, including nurses, aides, therapy staff, and social work. Several reviewers mention feeling safe when staff respond quickly and follow through on concerns. A smaller set of negative reviews describe the opposite—rudeness, inattentiveness, and poor bedside manners—while still naming individual caregivers who stood out as better. Overall, the reviews skew toward caring relationships, but the consistency is a recurring concern for some families.

caveat 16 reviews mention this

Communication and call-light response varies

Some families report slow call-light response and difficulty reaching administration.

A recurring theme in the more critical reviews is delayed help when residents press the call button, sometimes requiring families to locate staff themselves. Several reviewers also describe trouble getting updates, returning calls, or speaking with the right person, especially when trying to coordinate care. In one review, the concern extends to promised updates not being followed through. Even with many positive comments about responsiveness, communication issues show up often enough to be a clear caveat.

common 12 reviews mention this

Therapy support is a frequent highlight

Physical and occupational therapy is repeatedly praised as supportive during recovery.

Multiple reviews highlight therapy teams as a strong part of the experience, with families describing help that supported recovery and planning for next steps. Some reviewers specifically call out physical and occupational therapy quality, while others mention social work support for care transitions and scheduling. A few negative reviews raise concerns about rehab consistency, including disappointment with how rehabilitation was carried out or whether promised support matched needs. Taken together, therapy appears to be one of the most discussed areas, with both strong wins and some missed expectations.

common 10 reviews mention this

Food quality is a split theme

Dining gets mixed reactions, with some praising meals and others criticizing them.

Several families describe food positively, mentioning it tastes good and that staff try to accommodate preferences. Others report negative dining experiences, including comments about food quality and even residents going hungry. The community offers restaurant-style dining and provides dietary options reflected in diabetes and special dietary needs, which aligns with residents’ and families’ focus on what is being served. Because reactions go both directions, food quality and consistency seem to depend on the unit and individual situations.

common 11 reviews mention this

Facility appearance and cleanliness matter

Many reviewers describe a clean, well-kept facility and appealing common spaces.

A common thread in the favorable reviews is that the building looks clean and well maintained, with some mentioning an inviting lobby and organized spaces for therapy. Reviews also reference cleanliness in resident rooms, including housekeep-style attention. The negative reviews include concerns tied to hygiene and personal care, which directly affects how clean the experience feels. Overall, cleanliness and upkeep are frequent talking points, with the majority leaning positive but some serious complaints surfacing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 143 resident community capacity 143 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (6 miles away) Cincinnati Northern Kentucky International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Florence Smiles Dentistry (0 miles)
  • Tri-State Centers For Sight (0.4 miles)
  • Chris Thon OD (0.4 miles)
  • St Elizabeth Physicians (1.1 miles)
  • VA Medical Center (3 miles)
  • St Elizabeth Physician's Group (3 miles)
  • OB-Gyn Speclst of Northern Ky (3.6 miles)

Pharmacies

  • Kroger Pharmacy (0.2 miles)
  • Walgreens (0.3 miles)
  • Walgreens (2.1 miles)
  • Kroger Pharmacy (2.6 miles)
  • Kroger Pharmacy (2.7 miles)
  • Shire US (3 miles)
  • Kroger Pharmacy (3.9 miles)

Restaurants

  • Buffalo Wings & Rings (0.2 miles)
  • Sonic Drive-In (0.9 miles)
  • Culver's (1.2 miles)
  • Barleycorn's Florence (1.2 miles)
  • McDonald's (1.3 miles)
  • Taco Bell (1.3 miles)
  • Burger King (1.6 miles)

Cafes

  • Starbucks (0.6 miles)

Theaters

  • Cinemark (2.8 miles)

Parks

  • Oakbrook Park (3 miles)
  • Big Bone Lick State Park (6.3 miles)
  • Eagle Ridge Playground (6.5 miles)
  • President's Park (6.6 miles)
  • Riverfront Park (9.3 miles)
  • Mills Rd Park (10.1 miles)
  • Fernbank Park (10.9 miles)

Places of Worship

  • Seven Hills Church (4.7 miles)
  • Potter's Ranch (7.4 miles)
  • Berean Baptist Church (7.5 miles)
  • Southern Baptist Convention (8.5 miles)
  • Community Family Church (8.9 miles)
  • Bethel Unity Baptist Church (9.4 miles)
  • St Dominic Church (10 miles)

Transportation

  • DHL Express CVG Hub (5 miles)
  • DHL Security (5 miles)
  • Delta Sky Club (6.2 miles)
  • Concourse A (6.4 miles)
  • Terminal 2 (6.5 miles)
  • Cincinnati / Northern Kentucky International Airport (6.5 miles)
  • TSA Checkpoint (6.6 miles)

Hospitals

  • St Elizabeth Baby Center (7.2 miles)
  • St Elizabeth Medical Center (7.2 miles)
  • St Elizabeth Healthcare (7.2 miles)

Frequently Asked Questions

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