Boonespring Transitional Care Center in Union, KY

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Boonespring Transitional Care Center Boonespring Transitional Care Center Boonespring Transitional Care Center

Boonespring Transitional Care Center in Union, KY

10250 Us Highway 42, Union, KY 41091

For more information about senior living options: (844) 490-3973

3.8 from 101 reviews
5 stars
67
4 stars
3
3 stars
2
2 stars
1
1 stars
28

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    Overall Review of Boonespring Transitional Care Center

    Pros

    • pro Boonespring is described as a wonderful community for short- or long-term care.
    • pro The staff are friendly, hardworking, and deeply caring for residents.
    • pro The facility is beautiful, clean, and well maintained.
    • pro The therapy and nursing teams are excellent and truly dedicated to recovery.
    • pro Management goes above and beyond to ensure residents are happy and well cared for.
    • pro Families feel welcomed and treated like part of the Boonespring family.
    • pro Specific staff members such as Olivia, Mackenzie, Kelsey, Hailey, Megan, Jo, and Anna are highlighted for exceptional care and responsiveness.
    • pro The dining and food service staff are appreciated for accommodating dietary needs and providing good meals.
    • pro Boonespring consistently provides strong communication about care plans and goals.
    • pro The facility is highly recommended as a top choice for rehab and long-term care in the area.

    Cons

    • pro The staff were described as horrible and lazy, letting loved ones go without medications or meals.
    • pro Help requests were routinely delayed, with complaints that staff were understaffed and unresponsive for hours.
    • pro Nursing staff were said to have rude, hateful bedside manner and poor communication.
    • pro The facility was warned against, labeled dishonest and uncaring, and described as money-driven rather than resident-focused.
    • pro Residents were left in soiled conditions, with diapers not changed and sanitation neglected.
    • pro Call buttons often went unanswered for 30 minutes to over an hour.
    • pro Belongings, including dentures, were reported missing or discarded, with poor accountability for residents' items.
    • pro Admissions and tours were described as misleading about long-term care availability.
    • pro Dehydration and poor nutrition were reported, with some residents not getting needed meals or fluids.
    • pro The environment was likened to a prison, focused on money rather than resident well-being.
    • pro Families were not notified about falls or transports to the ER, indicating poor communication during medical events.
    • pro Food quality was criticized as horrendous or disgusting.

    Review

    Boonespring Transitional Care Center in Union, KY is best suited for families that prioritize a strong rehabilitation program within a modern, welcoming setting. The campus tends to deliver solid physical, occupational, and speech therapy, backed by attentive nursing if the staff is available. For residents recovering from surgery, stroke, or other acute events, the framework here supports meaningful progress and a clear discharge plan. The facility's layout and common areas convey a calm, resort-like ambience that can ease the stress of rehab. When recovery and goal-directed therapy are the primary objective, Boonespring often meets those expectations with a capable therapy team driving functional gains.

    Those who may want to consider alternatives are families dealing with chronic understaffing or inconsistent communication. Repeated complaints about slow call-button responses, missed medications, and difficulty reaching administrative staff suggest that reliable, around-the-clock attentiveness is not universally guaranteed. For families who must coordinate care from out of town, these gaps can escalate anxiety and hinder timely updates about a loved one's condition. Memory-care needs, complex medical coordination, or a requirement for highly transparent admissions disclosures are areas where Boonespring's mixed track record makes careful comparison worthwhile.

    The strongest pros center on rehabilitation quality and overall care engagement. Therapy services are frequently highlighted as excellent, with dedicated nurses and aides who show genuine concern for residents' recovery. The environment supports activity and movement, and many families commend specific leaders and front-line staff for listening and adapting care plans. Cleanliness and a well-maintained campus reinforce a sense of safety, and several reviewers point to standout clinicians - such as a responsive director of nursing and motivated social workers - who help families navigate the care journey and plan for the next steps after discharge or transition.

    The most serious cons are not minor. Widespread anecdotes describe inconsistent staffing levels, delays in pain relief and medication administration, and delays in basic assistance during the night or busy periods. There are also disturbing reports of lapses in daily hygiene, missed belongings, and admissions miscommunications that left families feeling misled about what level of care was actually available when a patient needed long-term placement. These experiences can undermine confidence in the care continuum, especially for vulnerable residents who rely on timely support and strict safety routines.

    How the positives offset the negatives depends on context and oversight. When Boonespring runs with full staffing and strong leadership - where the therapy team, nursing staff, and social services are aligned - outcomes can be very favorable: steady rehab progress, clear communication, and a sense of partnership with families. Conversely, during staffing shortages or administrative bottlenecks, the same strengths struggle to reach residents, and the facility's drawbacks become decisive. For families with the ability to visit regularly, advocate firmly, and demand detailed care plans, Boonespring can still be a workable choice. Without that level of involvement, the risk of unmet needs grows.

    In practical terms, Boonespring offers a solid platform for rehab and a compassionate, capable core team, but the variability in staffing and communication requires a disciplined due-diligence approach. Prospective families should request a floor-specific tour to observe daily operations, ask pointed questions about therapy scheduling and nurse-to-resident ratios, and verify discharge planning processes. Speaking with multiple staff members and current families about call-response times, medication administration, and safety protocols is essential. If transparency, consistent staffing, and dependable family communication cannot be assured, it is prudent to compare with facilities that demonstrate steadier staffing patterns, clearer accountability, and more uniform daily operations.

    Features

    Housing

    • 143 resident community capacity 143 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cincinnati Northern Kentucky International (6 miles away) Cincinnati Northern Kentucky International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Boonespring Transitional Care Center in Union, KY is a vibrant and comprehensive assisted living community that offers a wide range of care services and amenities to meet the needs of its residents. With options for independent living as well as skilled nursing facility care, individuals can choose the level of support that best suits their needs.

    The community boasts an array of amenities designed to enhance the comfort and convenience of its residents. A beauty salon ensures that they can indulge in pampering treatments without leaving the premises, while cable or satellite TV provides entertainment options for relaxation. Community-operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected with loved ones online. The dining room offers restaurant-style dining experiences, while a fully furnished setup ensures that residents feel at home right away.

    For those looking to engage in leisure activities, Boonespring Transitional Care Center features various recreational spaces. A fitness room encourages physical wellness through exercise programs, while a gaming room allows for friendly competition and socialization. An outdoor space and small library offer tranquil spots for relaxation and reading. Additionally, a wellness center provides opportunities for mental well-being.

    In terms of care services, the community prioritizes the safety and well-being of its residents. With a 24-hour call system and supervision, help is always just a button away. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that medical needs are met effectively, including assistance with diabetes diets and medication management. Transportation arrangements are available both for non-medical purposes and medical appointments.

    Boonespring Transitional Care Center also takes into consideration individual dietary restrictions when it comes to dining options. Residents can enjoy meals prepared according to their specific needs.

    To keep residents engaged socially and intellectually, the community offers an array of activities facilitated by concierge services. Fitness programs promote physical wellness, while planned day trips provide opportunities for exploration beyond the community's premises. Resident-run activities and scheduled daily activities ensure that there is always something exciting happening.

    With numerous nearby amenities, residents can easily access essential services and enjoy local attractions. Pharmacies, physicians, restaurants, cafes, parks, places of worship, theaters, and transportation options are all conveniently located nearby.

    Boonespring Transitional Care Center provides a well-rounded assisted living community that focuses on delivering personalized care and enhancing the quality of life for its residents.

    Nearby Places of Interest

    Physicians

    • Florence Smiles Dentistry (0 miles)
    • Tri-State Centers For Sight (0.4 miles)
    • Chris Thon OD (0.4 miles)
    • St Elizabeth Physicians (1.1 miles)
    • VA Medical Center (3 miles)
    • St Elizabeth Physician's Group (3 miles)
    • OB-Gyn Speclst of Northern Ky (3.6 miles)

    Pharmacies

    • Kroger Pharmacy (0.2 miles)
    • Walgreens (0.3 miles)
    • Walgreens (2.1 miles)
    • Kroger Pharmacy (2.6 miles)
    • Kroger Pharmacy (2.7 miles)
    • Shire US (3 miles)
    • Kroger Pharmacy (3.9 miles)

    Restaurants

    • Buffalo Wings & Rings (0.2 miles)
    • Sonic Drive-In (0.9 miles)
    • Culver's (1.2 miles)
    • Barleycorn's Florence (1.2 miles)
    • McDonald's (1.3 miles)
    • Taco Bell (1.3 miles)
    • Burger King (1.6 miles)

    Cafes

    • Starbucks (0.6 miles)

    Theaters

    • Cinemark (2.8 miles)

    Parks

    • Oakbrook Park (3 miles)
    • Big Bone Lick State Park (6.3 miles)
    • Eagle Ridge Playground (6.5 miles)
    • President's Park (6.6 miles)
    • Riverfront Park (9.3 miles)
    • Mills Rd Park (10.1 miles)
    • Fernbank Park (10.9 miles)

    Places of Worship

    • Seven Hills Church (4.7 miles)
    • Potter's Ranch (7.4 miles)
    • Berean Baptist Church (7.5 miles)
    • Southern Baptist Convention (8.5 miles)
    • Community Family Church (8.9 miles)
    • Bethel Unity Baptist Church (9.4 miles)
    • St Dominic Church (10 miles)

    Transportation

    • DHL Express CVG Hub (5 miles)
    • DHL Security (5 miles)
    • Delta Sky Club (6.2 miles)
    • Concourse A (6.4 miles)
    • Terminal 2 (6.5 miles)
    • Cincinnati / Northern Kentucky International Airport (6.5 miles)
    • TSA Checkpoint (6.6 miles)

    Hospitals

    • St Elizabeth Baby Center (7.2 miles)
    • St Elizabeth Medical Center (7.2 miles)
    • St Elizabeth Healthcare (7.2 miles)

    Frequently Asked Questions

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