920 Henry Clay Street, Shelbyville, KY 40065
For more information about senior living options: (844) 490-3973
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The staff provided his brother with the attention and watchful eye he needed. The compassionate staff let him live a full life under their loving care. They treated him as if he were part of their own family. The family will forever be indebted to them. The reviewers felt that the people there became truly family.
The facility does not adequately care for residents and should be shut down. The staff show favoritism to current residents and neglect their duties. The staff speak rudely to residents. Some residents steal others' belongings and there is no accountability. The meals are skimpy and the menu is repetitive, giving the impression of a full-course belief. The facility is dirty and unsafe, described as a fire hazard, with residents left uncared for. It is difficult to obtain information about care, and the doctor is deemed useless and should retire. Neurology referrals are delayed for months, with orders forgotten and the patient in ongoing pain. The facility lacks compassion, misleads families, and belongings are bagged and discarded; it is described as a money-making scheme. The overall quality of care and staff is shocking, and the facility is described as being in disrepair.Colonial Hall Manor emerges in these accounts as a place of sharp contrasts, where moments of genuine compassion and family-like care sit alongside experiences of neglect, chaos, and frustration. Several reviews paint a bleak picture: residents and their families describe a facility that needs shutting down, with accusations of favoritism among staff, rude behavior toward residents, and meals that are consistently unappealing. The environment is described as dirty and unsafe by some, a place that feels more like a trap than a haven, and where the overall quality of care seems uneven at best. The strongest refrain is one of dissatisfaction and a sense that the facility is failing both residents and families who rely on it.
On the more troubling end of the spectrum, families recount serious gaps in care and communication. One account details a prolonged struggle to obtain information about a loved one's care, complicated by distance and travel for updates. They recount that when more intensive care was needed, there was no clear, detailed plan forward, and the physician hired by the site was described as unhelpful. A separate long message about a 2019 experience describes a cascade of administrative errors and delays: a neurology referral was never ordered promptly, the MRI was only reviewed by a house physician, and months passed without an appointment for a condition involving a ruptured brain cortex and ongoing debilitating pain. The tone is one of mounting desperation, suggesting serious medical and logistical neglect that left the patient and family feeling unheard.
The same set of reviews is not a single chorus of despair, however. Other families share deeply positive memories of Colonial Hall Manor, emphasizing a sense of warmth and familial care that contrasted with the physical appearance of the building. One reviewer notes that the building is old and lacks modern trappings, yet the employees gave their brother the attention and watchful eye that he needed and could not find elsewhere. They describe him as mentally and physically ill, but say the compassionate staff found ways for him to live a full life under their care, treated as part of the staff's own family. This sentiment of being cared for with genuine concern recurs in several lines, suggesting that when the staff are attuned to a resident's needs, the experience can be deeply positive.
Support for the facility also comes in testimonials that speak to specific acts of kindness and dedicated attention. A pair of reviews celebrate a brother's experience with staff who provided attentive, compassionate care, enabling him to have a degree of freedom and personal attention that felt meaningful. In these narratives, the staff are described not just as caregivers but as family-like figures who advocate for the resident's well-being, a contrast to the harsher portrayals heard elsewhere. The gratitude expressed in these accounts is palpable, with one reviewer explicitly saying that the people there became truly family and that they remain forever indebted.
Nevertheless, the more troubling experiences appear to be far from isolated. Critics describe a culture that can feel transactional or lacking in compassion. Complaints include being quick to present comforting or hopeful information to families while failing to follow through in practice, leaving loved ones sleeping through meals, and reporting that residents were left dirty or uncomfortable for extended periods. There are seriously hurtful anecdotes about belongings being discarded or bagged up when families visited, and about the staff seemingly lacking knowledge of essential equipment such as oxygen machines. Some reviewers even label the operation as a money-making scheme, painting a picture of a facility more concerned with appearances or revenue than with the consistent well-being of residents.
The final texture of these reviews is a blend of shock and nostalgia. One reviewer simply signs off with a strong sense of disappointment, while another uses a pointed emoji to express their surprise at the quality of care and staff. Taken together, these accounts do not converge on a single verdict but rather sketch a complex, messy reality: Colonial Hall Manor can be a place of remarkable empathy and genuine care, yet it can also be a setting where systemic lapses, communication failures, and inconsistent practices leave families feeling betrayed or neglected. The range of experiences suggests that outcomes may depend heavily on individual staff, shifts, and perhaps the particular needs of a given resident.
In the end, this portrait urges a careful, nuanced view rather than a simple judgment. For some families, Colonial Hall Manor has been a lifeline - a place where a loved one found attention, respect, and a semblance of home in difficult times. For others, it has been a source of fear, frustration, and grief - an environment where neglect, disorganization, and a lack of transparency undermine trust and safety. The stories underscore how critical consistent, compassionate, and well-communicated care is for residents and their families, and they highlight the ongoing need for oversight, accountability, and clear pathways for information and medical decision-making in long-term care settings.
57 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colonial Hall Manor is an assisted living community located in Shelbyville, KY. This community offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents at Colonial Hall Manor can enjoy the convenience of on-site beauty salon services as well as access to cable or satellite TV in their private accommodations. The community also provides transportation options for residents who need assistance getting around.
For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available. The fully furnished accommodations feature private bathrooms and kitchenettes for added comfort and convenience. Housekeeping services are provided to help residents maintain a clean and organized living space.
Colonial Hall Manor offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's staff. Special dietary restrictions can be accommodated, including diabetes diets.
To keep residents engaged and active, the community provides a variety of activities and programs. Residents can take part in fitness programs or participate in planned day trips organized by the staff. Resident-run activities are also encouraged, allowing residents to contribute their ideas and interests.
The surrounding area offers plenty of amenities for residents to explore, including cafes, parks, pharmacies, restaurants, places of worship, and medical facilities. Transportation arrangements can be made for those who wish to visit these nearby attractions.
With 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers, Colonial Hall Manor ensures that residents receive the support they need while maintaining their independence. Medication management services are also provided to ensure that residents take their medications correctly.
Overall, Colonial Hall Manor provides a comfortable and supportive environment for seniors in Shelbyville, KY. With its array of amenities, care services, dining options, activities, and convenient location near various amenities, this assisted living community strives to cater to the unique needs of each resident while promoting an active and fulfilling lifestyle.
Colonial Hall Manor is located at 920 Henry Clay Street, Shelbyville, KY 40065 in Shelby County, Kentucky
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