Morgantown Active Day Ctr

Pros

• The facility provides exceptional rehabilitation care for inpatient and outpatient services.
• The staff is kind and the facility demonstrates a culture of kindness in healthcare.
• The staff and the facility are amazing.
• Caitlynn Price assists residents with all needs and questions.
• The business office is consistently helpful.
• The facility is beautiful and feels like a family-style atmosphere.
• Morgantown Care and Rehab is staffed with loving, caring staff who treat residents like family.
• The therapy department is second to none, with many rehab-to-home success stories.
• The facility offers quality long-term care, rehab-to-home, and respite care.
• The administration is supportive of staff, residents, families, and visitors.
• The environment is clean, home-like, and welcoming, with camaraderie between residents and staff.
• Elders are well cared for and loved; staff are attentive and family-like.

Cons

• The staff were described as lazy and incompetent, with personnel arriving to work as if they just woke up and the facility smelling of urine and feces.
• The facility was labeled dirty inside, with a food tray left in rooms and bugs swarming over it.
• The reviewer warned to steer clear, saying there's a reason it's dirty inside and that healthcare is in the dirt.
• It was called terrible with no care nor compassion for residents or their families.
• Administrative issues were noted: lost clothes, unnotified room changes, scheduling problems, and administrators not returning calls.
• It was claimed that the facility is not as great in real life as the pictures show.

Review

Morgantown Care and Rehab presents a broad spectrum of experiences in the recent feedback, with a strong current of praise for exceptional rehabilitation care and a genuinely caring, family-like culture. Several reviewers highlight inpatient and outpatient rehabilitation as a major strength, noting impressive therapy programs, high-quality care, and consistent progress toward "rehab to home" goals. For many families, the facility is described as a place where residents feel secure, supported, and well cared for over the long term, with comments about peace of mind and a sense that loved ones are treated with dignity and compassion.

A recurring theme across many reviews is the warmth and dedication of the staff. Reviewers repeatedly describe the team as kind, attentive, and patient, with nurses, CNAs, and administrative staff working in harmony to create a welcoming environment. Specific names surface as examples of outstanding service: Caitlynn Price in the business office is singled out as extremely helpful and responsive to questions, while Karleigh and Janie are praised for their compassionate support during Covid with window visits and video chats. Jessica King, a CNA, is described as part of a hardworking, family-friendly team that genuinely cares for elders. One reviewer captures the spirit by saying, "I am blessed to be working at this great facility," underscoring the sense of pride and teamwork that many staff members bring to their roles.

The facility itself is frequently praised for its appearance and atmosphere. Descriptions such as a "beautiful facility with a family-like atmosphere" and a place that feels like a "home away from home" recur in positive reviews. Reviewers note a clean, tidy environment and a supportive, community-centered vibe where residents know each other and staff on a first-name basis. The sense of belonging is highlighted as a defining characteristic of Morgantown Care and Rehab, with many residents and families expressing gratitude for the convivial, hometown feel and the impression that the building and grounds are well maintained and inviting.

Beyond the strong praise for care and culture, several reviews recount meaningful practical benefits of the facility's approach. Families appreciate the transparency and communication when loved ones are receiving care, and several accounts emphasize how the therapy team achieves real, measurable improvements. In some narratives, residents are described as enjoying a broad range of activities and social engagement, reinforcing the message that the facility aims to support not only physical health but emotional well-being and social connection as well.

However, the collection is not without serious caveats. A subset of reviewers reports troubling experiences that contrast sharply with the more positive accounts. Concerns raised include claims of laziness or incompetence among ancillary staff, dirty conditions, and formidable smells of urine and unsanitary environments. One account describes a facility covered in dirt, with food trays left in rooms attracting bugs, suggesting a serious lapse in cleanliness and attention to resident environments. Another reviewer warns potential families to "steer clear," describing a stark gap between the hopeful visuals and what they encountered in person.

Logistical and communication issues also appear in several critiques. Instances of lost clothes, moves to different rooms without adequate notice, and difficulties reaching the business office or scheduling appointments paint a picture of operational gaps. Some reviewers report delays or miscommunications about social services, vaccinations, and consent, along with concerns about after-hours responsiveness from administrators. One account claims a lack of follow-through on discussed plans and unavailable staff to answer questions, which understandably creates anxiety for families relying on steady coordination.

A few reviews touch on employment and outreach aspects, including feedback from prospective CNAs who found the workplace supportive but who also described barriers for single mothers seeking CNA jobs. These comments provide nuance about the facility's environment for staff, hinting at the broader complexities of staffing mixed with the positive sentiment reported by residents and families.

Overall, Morgantown Care and Rehab emerges as a place of strong, heartfelt care for many residents, with numerous testimonials about exceptional rehab services, a friendly, family-like culture, and a clean, welcoming facility. Yet the same collection includes mixed experiences that call for attention to operational consistency, cleanliness standards, and communication practices. Families considering Morgantown Care and Rehab would benefit from visiting to observe the environment firsthand, speaking with multiple staff members, and weighing the highly positive experiences against the candid concerns raised, in order to determine whether the facility aligns with their loved one's needs and expectations.

This part of Morgantown, Kentucky offers a variety of amenities and services that could make it a suitable option for senior living. There are several places of worship nearby for spiritual support, as well as pharmacies and physicians for healthcare needs. The presence of cafes and restaurants provides dining options, while parks offer opportunities for outdoor recreation. For transportation, there are U-Haul locations available for convenience. Additionally, there are theaters and hospitals within a reasonable distance for entertainment and medical care. Overall, this area provides a mix of resources that could contribute to a comfortable and fulfilling retirement lifestyle.

Places of Worship

• People Who Care Ministries (0.1 miles)
• Huntsville Baptist Church (0.1 miles)
• Huntsville Methodist Church (0.1 miles)
• First Baptist Church (0.2 miles)
• Huntsville United Methodist (0.2 miles)
• Grace Temple Ministries (0.3 miles)
• Southern Baptist Convention (0.5 miles)

Pharmacies

• Fred's Pharmacy (0.1 miles)
• King Drug & Home Care (0.3 miles)
• Rice Drugs (16.7 miles)
• Fred's Pharmacy (19.3 miles)
• Wiggins' Drugs & Jewelry (19.3 miles)
• King Drug & Home Care (19.9 miles)
• King Drugs (20 miles)

Physicians

• Ghayth Mahmoud Hammad (0.2 miles)
• Wan's Medical Clinic (0.4 miles)
• Owensboro Health Medical Group - Family Medicine (17.1 miles)
• Owensboro Health Multicare Ohio County (17.1 miles)

Cafes

• HeBrews 12 Coffee (0.2 miles)
• Paradise Cafe (19.7 miles)
• Spencer's Coffee House (20.8 miles)

Parks

• Morgantown City Park (0.3 miles)
• Charles T Black City Park (0.3 miles)
• Ohio County Park (20 miles)

Restaurants

• Restaurant (0.3 miles)
• Hardee's (0.5 miles)
• El Rinconcito Mexicano Restaurant (0.6 miles)
• Emporia Cafe (0.6 miles)
• Sonic Drive-In (0.6 miles)
• Garcia's Mexican Resataurant (0.6 miles)
• Farm Boy (0.7 miles)

Transportation

• U-Haul (0.5 miles)
• U-Haul Neighborhood Dealer (0.9 miles)
• Bullseye Taxidermy (1.3 miles)
• U-Haul Neighborhood Dealer (10.8 miles)
• Paducah & Louisville Railway (15.8 miles)
• U-Haul Neighborhood Dealer (16.4 miles)
• U-Haul Neighborhood Dealer (17.5 miles)

Theaters

• Mall Cinema (14.2 miles)
• Mall Cinema (19.4 miles)

Hospitals

• Crossroad Community (14.6 miles)
• Owensboro Health Medical Group - Orthopedics & Sports Medicine (17.1 miles)
• Ohio County Hospital (19.4 miles)