248 South 43Rd Street, Louisville, KY 40212
For more information about senior living options: (844) 490-3973
Staff at Signature Healthcare at Summerfield are described as kind, respectful, and genuinely caring. The nurses and aides are attentive, compassionate, and patient. The facility is clean, welcoming, and well-organized. The food is incredibly varied and caters to every diet. Therapy and rehab services are highly praised for helping residents recover. The social workers are informative, helpful, and dedicated to high-quality care. New management is knowledgeable, kind, and making positive changes. Staff are hardworking, caring, and go out of their way to care for residents. The environment is wonderful and feels like family. The facility is recognized for teamwork, compassion, and excellent care.
They are unhappy with this facility and would not put any family there. A grandmother was left sitting in her own bodily fluids for long periods, with hardly anyone answering the phone. Some floor nurses were rude and bullied a coworker, indicating an unfriendly work environment. The care was poor and the experience horrible, and the reviewer would not recommend the facility. There were allegations of unethical practices affecting Medicaid benefits and finances. Residents were left unattended, with call lights ignored, and some fell. The place was described as an absolute hell hole that should be shut down. The food was horrible and staff rude, raising concerns about patient safety. The facility is severely understaffed, causing delayed responses and medication issues.Robinson Family Care Home is best suited for families seeking a rehabilitation-forward environment where a hands-on, family-inclusive approach can support recovery, and where a capable therapy team and a proactive social-work presence can drive progress. This community can be a solid fit for short-term rehab or transitional care when families are prepared to stay actively involved, monitor day-to-day care, and advocate for timely attention to needs. Those looking for near-perfect consistency in every shift, especially for residents with advanced medical fragility, memory care needs, or require constant, immediate response, should consider alternatives with stronger staffing levels and tighter safety assurances.
The most persuasive positives when care is functioning well revolve around therapy and social-work support. Reviewers repeatedly highlight attentive therapists and aides who push for progress, with PT and OT teams driving rehab that residents feel is effective. The on-site social worker is described as knowledgeable, informative, and genuinely helpful, providing crucial guidance and timely communication to families. Cleanliness and a well-kept environment also receive favorable mentions, contributing to a warm, home-like atmosphere when the operation runs smoothly. In short, when staffing holds, the culture centers on dignity, patient-focused recovery, and accessible family communication.
Yet the downsides are severe enough to tilt the scales away for many families. A recurring pattern across reviews is understaffing that translates into delayed responses to calls, missed meals, and lapses in basic daily care like bathing or assisting residents to the bathroom. Several accounts describe situations where call lights went unanswered for long stretches, and residents were left uncomfortable or at risk. There are also disturbing reports of neglect - fellows left on beds or in soiled conditions, delays in medication administration, and inconsistent supervision that risk harm to vulnerable residents. These concerns are not isolated anecdotes but part of a widely echoed chorus that raises real safety questions.
How the positives can offset the negatives hinges on three realities: the presence of a strong rehab program, a proactive social-work team, and an actively engaged family or guardian. When therapists and nurses are consistently available and the social worker remains a steady point of contact, families can observe meaningful rehabilitation progress and receive the guidance needed to navigate the system. However, that offset can collapse quickly if staffing becomes unreliable or if basic safety and responsiveness degrade. In practice, the care experience rewards those who are persistent advocates, ready to press for timely care, visible supervision, and transparent communication.
For families weighing a move, practical steps matter. Schedule an in-person tour focused on bedside care, not just common areas, and request to meet current residents' families to hear firsthand about daily responsiveness and meal quality. Ask for exact staffing ratios on shifts, review the most recent state inspections, and request a clear escalation pathway for any issue. Bring a plan for nightly check-ins from a trusted family member or third-party caregiver, and set explicit expectations for bathing, weight checks, medication timing, and call-response targets. Closely observe how the facility handles any concerns during the first 72 hours of a stay.
Ultimately, Robinson Family Care Home presents a mix of potential and risk. For families prioritizing a robust rehab trajectory, meaningful social-work support, and a homey atmosphere - with the willingness to be highly involved - the facility can deliver notable gains. For those who cannot tolerate significant variability in staffing, slow responses, or safety incidents, alternatives with demonstrated consistency and stronger on-site oversight are advisable. The prudent course is to enter with a plan, a set of nonnegotiables, and a clear path to escalation, ensuring care quality remains the north star of every day.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Robinson Family Care Home in Louisville, KY is a welcoming and fully furnished assisted living community that offers exceptional care services and amenities to its residents. Our spacious dining room provides a comfortable setting for residents to enjoy delicious meals prepared by our skilled staff, taking into consideration any special dietary restrictions.
In addition to the dining area, our community boasts various amenities that enhance the quality of life for our residents. A beautiful garden provides a serene outdoor space for relaxation or light exercise. Housekeeping services ensure that the living environment remains clean and organized at all times.
At Robinson Family Care Home, we understand the importance of staying connected in today's digital world. That is why we offer Wi-Fi/high-speed internet access and telephone services to all residents.
Our dedicated and compassionate staff are trained to provide assistance with activities of daily living, including bathing, dressing, and transfers as needed. We take pride in coordinating with healthcare providers to ensure that each resident receives personalized care tailored to their unique needs. This includes managing medications and following diabetes diets.
Residents can expect a vibrant social calendar filled with engaging activities scheduled on a daily basis. From outings to nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians' offices – transportation arrangements are made for convenience when accessing these services.
Robinson Family Care Home in Louisville, KY aims to create an enriching environment where seniors can thrive comfortably while receiving the support they require.
Robinson Family Care Home is located at 248 South 43Rd Street, Louisville, KY 40212 in Jefferson County, Kentucky
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