Bluelick Apartments

Pros

• They heard a lot of great things about the renovations.
• They have lived there for eight years with only minor problems.
• They believe help is available if they ask.

Cons

• Maintenance takes forever to fix anything.
• They don't fix issues or leave them half-finished.
• The office staff are dismissive and rude when complaints are raised.
• They took the resident's information and money, but afterward they don't care about clogged tubs or lack of hot water.
• Since moving in, there has been no hot water.
• Residents must shower with barely warm water or using a cup and bucket.

Review

Moving into the building, some residents report a troubling disconnect between the onboarding pitch and day-to-day living. On arrival, the experience felt smooth and polished - information collected, money collected, and a confident handshake that suggested all would be well. But once the keys were in hand, the reality didn't match the sales pitch. The sense among new tenants is that maintenance ordeals arrive with a long waiting line and frequent half-measures, leaving problems hanging in the air longer than they should. What started as a seemingly seamless move-in process quickly gave way to a pattern where repairs stalled, and promises faded into dismissive replies.

The most frequent and frustrating complaints center on maintenance. Tenants describe a cycle where issues are acknowledged yet never fully resolved, or they're left in a half-fixed state. This has bred a pervasive frustration: repair requests seem to linger for an unusually long time, and when work is completed, it's often incomplete or insufficient to solve the underlying problem. The overall impression is that the maintenance team cares less about getting things fully right and more about moving on to the next task, leaving residents to manage ongoing inconveniences with limited relief.

Compounding the problem is the treatment tenants report from the office staff. Complaints about the front office range from dismissive to outright rude, with residents feeling their concerns are not taken seriously. It's described as a pattern rather than an exception: a tough, hard-to-penetrate wall between residents who need help and a management team that's supposed to provide it. The disconnect between the initial warmth of enrollment and the subsequent chilly response to issues creates a sense of betrayal for many who believed the community would support them once they became residents.

Amid these chronic maintenance and customer-service woes, there are glimpses of a different reality tied to renovations and prospective leasing. One message conveys an open invitation to contact the leasing team, fueled by talk of "great things" stemming from renovations. For future tenants, this suggests an attractive narrative to lean on - modernized spaces and improved amenities that could mitigate the day-to-day frustrations described by others. It's a hopeful thread that contrasts sharply with the reports of ongoing maintenance failures, offering a potential path forward if renovations translate into real, tangible improvements.

There is also a long-tenured perspective that adds nuance to the overall picture. A resident who has lived there for eight years describes a much more favorable experience, noting "only minor problems" and an ability to consistently receive what they ask for. This view hints at variability within the property - perhaps differences in how issues are handled across units, buildings, or time periods. It suggests that for some residents, the property's management has historically been responsive and effective, turning potential headaches into manageable, minor inconveniences rather than ongoing battles.

Taken together, the accounts sketch a complex landscape. On one hand, there is clear and persistent frustration with maintenance delays and perceived indifference from the office staff, amplified by a particularly acute issue: no hot water for days, with showers reduced to warm water or even the use of cups and buckets. On the other hand, there are signals of improvement on the horizon through renovations and a long-term resident's testimony of reliable service when requests are made. Prospective tenants are left weighing these mixed signals: the promise of renovations and improved facilities against the lived experience of delays, incomplete repairs, and a dismissive reception at times.

For anyone considering joining the community, there are practical takeaways that emerge from these narratives. It would be wise to inquire specifically about current maintenance response times, the status and scope of ongoing renovations, and the office's approach to handling urgent issues like hot water and plumbing. Speaking with several residents - especially those who have lived there for extended periods - can reveal whether the improvement trajectory described in marketing materials is reflected in daily life. And while renovations may offer optimism, it is important to verify that those upgrades have translated into reliable, consistent service and a respectful, responsive management culture.

In the end, the building presents a split reality. Some residents endure significant gaps between what is promised and what is delivered, particularly around maintenance and customer service. Others, drawing on different experiences or longer tenures, find that their needs are met with a level of care that makes problems manageable. The renovation narrative adds a beacon of potential improvement, but until those renovations are fully realized in everyday operations, the prevailing sentiment remains one of cautious skepticism tempered by a belief that better days could be within reach for future tenants.

Places of Worship

• St Luke Catholic Church (0.9 miles)
• Bethany UCC (1.2 miles)
• Beechmont Baptist Church (7.2 miles)
• St Martha Parish (8 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)
• Valu Market (5.1 miles)
• Walgreens (5.2 miles)
• ""Walmart Stores"" (6.7 miles)
• Walgreens (6.8 miles)

Restaurants

• Cracker Barrel (2.1 miles)
• Stooges Bar & Grill (4.1 miles)
• McDonald's (4.7 miles)
• Fazoli's (4.7 miles)
• McDonald's (5.1 miles)
• Biscuit Belly (6.4 miles)
• McDonald's (6.7 miles)

Physicians

• Bullitt County Family Practitioner (2.2 miles)
• Fairdale Family Medical (3.2 miles)
• Family Health Centers (3.3 miles)
• Norton Community Medical Associates - Okolona (3.4 miles)
• Dr. Kevin Snipes & Associates (3.4 miles)
• Mobility Access Providers (3.9 miles)
• Louisville OB/Gyn Psc (4.5 miles)

Hospitals

• KentuckyOne Health - Medical Center Jewish South: Emergency Room (2.3 miles)
• Norton Southwest Hospital (7.8 miles)
• Kentucky One Health (7.8 miles)
• 3 East Olop (8.5 miles)

Parks

• Iroquois Park (6.4 miles)
• Frank E Simon Park (7.4 miles)
• Buechel Park (7.5 miles)
• Broad Run Park (7.6 miles)
• Charlie Vettiner Park (9 miles)

Transportation

• TSA Pre️ (6.6 miles)
• Security Checkpoint (6.7 miles)
• Louisville Muhammad Ali International Airport (SDF) (6.7 miles)
• SDF Arrivals (6.8 miles)

Cafes

• Panera Bread (6.9 miles)
• Starbucks (7.2 miles)
• Cedar Grove Coffee House (8.1 miles)
• Panera Bread (8.1 miles)
• Starbucks (8.2 miles)
• Starbucks (8.4 miles)