The Willows At Fritz Farm in Lexington, KY

Information last verified:

2710 Man O War Boulevard, Lexington, KY 40515

For more information about senior living options: (844) 490-3973

3.7 from 36 reviews
5 stars
22
4 stars
1
3 stars
3
2 stars
0
1 stars
10

Overall Review of The Willows At Fritz Farm

Pros

  • pro The Willows at Fritz Farm is a wonderful facility where staff treat residents like family and the environment is clean, bright, and welcoming.
  • pro The food is top-notch with restaurant-quality presentation at every meal.
  • pro The therapy team is fantastic and truly goes above and beyond to meet residents’ needs.
  • pro Activities are engaging and varied, including music, crafts, exercise classes, and special family events.
  • pro The overall atmosphere is warm and caring, making residents feel valued and respected.
  • pro Families gain peace of mind knowing their loved ones are in a safe, high-quality care setting.
  • pro The facility is consistently described as clean, well-maintained, and staffed by helpful, friendly professionals.

Cons

  • pro Pain management was terrible and the friend was in pain with no help.
  • pro They were told a doctor couldn’t be contacted until Tuesday because of a holiday weekend.
  • pro The staff were very rude and unprofessional.
  • pro The facility lost her pain medications, and the pills reappeared only after complaints.
  • pro She had to urinate on herself because nurses did not respond to the call light.
  • pro The food was nasty and cold at every meal.
  • pro A bed sore developed due to inadequate care.
  • pro The nurses did not communicate between day and night shifts.

Review

The Willows At Fritz Farm is best suited for seniors who want a rehab-forward environment with a strong emphasis on a warm, family-like culture, restaurant-quality dining, and a broad activity program. It works well for post-acute recovery from surgery or a stroke, and for long-term care where residents benefit from a built-in continuum that includes assisted living, rehabilitation, and skilled nursing under one roof. Those who prize engaging programming, live music, theme dinners, family brunches, and daily opportunities to socialize, will feel immediately at home here. Cleanliness, tasteful common spaces, and a welcoming scent and vibe reinforce a perception of care as a place where residents are treated as individuals, not just patients. For families seeking both clinical responsiveness and a lively, occupied environment, this community often rises to the occasion.

That said, certain families will want to consider alternatives. Those with high medical acuity or unpredictable pain management needs should proceed with caution. Several reviews flag gaps in nursing responsiveness, medication management, and timely assistance, especially on busy shifts or during transitions between day and night staff. If a loved one requires near-constant supervision, rapid call-light responses, or stringent wound and pain protocols, it may be prudent to compare other local options that demonstrate more consistent performance under pressure. Budget sensitivity also matters; while many families report value, others describe the cost as high for the level of variability in care they experienced. In short, reliability of nursing care and consistent communication are non-negotiables for some residents, and those criteria deserve careful verification here.

On the plus side, the facility earns strong marks for atmosphere and core services. The Willows At Fritz Farm consistently presents as clean, bright, and inviting, with staff departments that feel cohesive and genuinely engaged. The dining program stands out in many accounts, with meals described as flavorful, varied, and plated with care, contributing to a sense of normalcy and satisfaction around meals that many families associate with a home setting. Therapy services are repeatedly praised for their intensity and outcomes, with residents gaining mobility and functional independence under the guidance of skilled therapists. The breadth of activities, music, crafts, exercise classes, group outings, and special events, helps residents stay engaged, while amenities such as a salon and library add to the feeling of a full-service, comfortable residence. The continuity of care across assisted living, rehab, and skilled nursing also reassures families seeking long-term planning.

Yet the negatives cannot be ignored, and they color risk assessments for prospective residents. Several reviews recount profoundly concerning experiences: patients left in discomfort due to delayed response to call lights, disorganized medication administration, and in some cases serious neglect such as wounds going unaddressed or unmanaged pain. Anecdotes of bed sores, missed or miscommunicated medical information, and staff turnover illustrate a pattern that is hard to overlook. A few families describe encounters with unprofessional or inattentive staff, while others note clear gaps in shift-to-shift communication. The inconsistency across incidents suggests that while some shifts run smoothly with compassionate, capable teams, others falter under pressure, leaving families unsettled and uncertain about daily safety and care standards.

The way these pros and cons balance out hinges on what matters most to each family. If the priority is a bright, engaging setting with high-quality therapy and robust social programming, The Willows At Fritz Farm can deliver meaningful gains in function and quality of life, often accompanied by a reassuring, home-like atmosphere and a strong sense of community. The risk, however, is that inconsistent nursing responsiveness and episodic care lapses can undermine those advantages, particularly for residents with complex medical needs or those who rely on prompt assistance for basic needs. In decision-making terms, the facility provides a compelling package for many, but only when staffing reliability, transparent communication, and proactive medical oversight can be verified and sustained.

Practical next steps for families weighing this option are concrete. Schedule an on-site visit during a typical shift to observe call-light response times, medication administration routines, and the flow of care across nursing and therapy staff. Meet directly with the administrator or director to discuss staffing ratios, clinician availability, and how the team handles pain management, wound prevention, and urgent medical concerns. Request to see the most recent care plans and to review the process for updating families about changes in treatment or resident status. Talk to current residents’ families about consistency, communication, and what a typical day looks like across activities and meals. If the answers are reassuring and the systems feel reliable, Willows can be a strong choice; if not, the search should continue with a priority on steadier nursing oversight, clearer accountability, and demonstrable, error-free medication handling.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Blue Grass (6 miles away) Blue Grass (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Willows at Fritz Farm is an assisted living community located in Lexington, KY. With a range of care options including independent living and memory care, residents can find the level of assistance they need to live comfortably.

The community offers a variety of amenities to enhance the quality of life for its residents. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette. Housekeeping services are provided regularly to ensure cleanliness and organization. Residents also have access to outdoor spaces and gardens where they can relax and enjoy the fresh air.

Care services at The Willows at Fritz Farm include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff works closely with health care providers to coordinate any necessary medical care or specialized dietary programs such as diabetes diets or special dietary restrictions. Medication management is available to ensure proper administration of medications. For those experiencing mild cognitive impairment or memory loss, specialized memory care programming is offered to support mental wellness.

Residents can enjoy delicious meals prepared by the community's skilled culinary team. Special dietary restrictions are accommodated to meet individual needs. Additionally, there are resident-run activities and scheduled daily activities that provide opportunities for engagement and socialization.

The Willows at Fritz Farm is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This makes it easy for residents to access necessary services or enjoy recreational activities within close proximity.

Overall, The Willows at Fritz Farm provides a supportive environment where seniors can receive high-quality care while maintaining independence and enjoying a fulfilling lifestyle surrounded by beautiful surroundings and enriching activities.

Nearby Places of Interest

Restaurants

  • Shake Shack (0.2 miles)
  • J. Alexander’S Restaurant (0.2 miles)
  • Blue Sushi Sake Grill (0.3 miles)
  • Roosters (0.4 miles)
  • Bella Notte (0.6 miles)
  • The Cheesecake Factory (1 miles)
  • BJ's Restaurant & Brewhouse (1.2 miles)

Pharmacies

  • Walmart Pharmacy (0.4 miles)
  • Walgreens (1.2 miles)
  • Kroger Pharmacy (1.6 miles)
  • Bluegrass Pharmacy (1.8 miles)
  • Redding Drug Lexington (1.8 miles)
  • Pasadena Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)

Parks

  • Shillito Park (0.8 miles)
  • Wellington Dog Park (1.9 miles)
  • Veterans Park (2 miles)

Hospitals

  • Halo-8 (1.2 miles)
  • Central Baptist Hospital (1.5 miles)
  • Central Baptist Hospital (2.1 miles)
  • Urgent Treatment Clinics (3.8 miles)
  • VA Hospital Cooper Drive Lexington Ky (4 miles)
  • Chandler Hosptial (4 miles)
  • University of Kentucky, Uk Healthcare (4.1 miles)

Physicians

  • Fayette Eye Care & Dry Eye Spa (1.2 miles)
  • Baptist Health Neurology-Dr Winkley (1.5 miles)
  • Colorectal Surgical & Gastroenterology Associates (1.6 miles)
  • Pathology & Cytology Laboratories (1.8 miles)
  • Eye Care Center (2 miles)
  • Lexington LASIK & PRK Laser Eye Surgery - LasikPlus (2.1 miles)
  • Summerhill Primary Care (2.2 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (3.1 miles)
  • Cafe Central (3.2 miles)

Places of Worship

  • Centenary United Methodist Church (3 miles)
  • Christ United Methodist Church (3.2 miles)
  • Church of Jesus Christ of Latter Day Saints (3.2 miles)
  • Southland Christian Church (3.6 miles)
  • Apostles Anglican Church (4 miles)

Frequently Asked Questions

Where is The Willows At Fritz Farm?
Does The Willows At Fritz Farm provide care for residents with dementia or Alzheimer's disease?

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