Jennie Stuart Medical Ctr | Reviews

Name: Jennie Stuart Medical Ctr
Address: 320 W 18th St, Hopkinsville, KY, 42240
Telephone: (270) 887-0100
Rating: 2.6

320 W 18th St, Hopkinsville, KY 42240

To contact a resident: (270) 887-0100

For more information about senior living options: (866) 208-4318

2.6 from 120 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Jennie Stuart Medical Ctr

common 24 reviews mention this

Staff kindness shows through

Residents and patients frequently describe staff as friendly and supportive.

Across many experiences, people mention nurses and other caregivers who were kind, friendly, and helpful, including in ER and during inpatient stays. Several reviewers also say staff kept them informed, checked on them, or responded in ways that helped them feel calmer and cared for. Even some negative reviews still acknowledge individual staff members were respectful at times.

caveat 18 reviews mention this

ER wait times frustrate people

Long ER waits and delays come up repeatedly in reviews.

Multiple reviewers describe sitting in waiting rooms or ER areas for several hours without timely updates or attention. A number of comments tie the delay to worsening discomfort or uncertainty about when care would start. Some reviews mention call lights, requests for basic needs, or repeated prompting before anything happened.

caveat 16 reviews mention this

Care quality feels inconsistent

Reviews describe noticeable inconsistency in how providers handle situations.

While some people report excellent outcomes and doctors taking time to explain and listen, other reviewers describe being dismissed, sent home without adequate evaluation, or not receiving needed follow-through. A recurring contrast is that some visits include thorough testing and “above and beyond” care, while others describe missed concerns, delays in seeing a provider, or problems with prescriptions and discharge instructions. Together, the reviews suggest experience can vary depending on the clinician and circumstances of the visit.

caveat 10 reviews mention this

Billing and records issues

Some reviewers report billing and medical-record frustrations.

Several comments focus on administrative problems such as confusing bills, double billing, and frequent billing-related messages. Others mention difficulties contacting the right department for test results or complaints, and concerns with handling personal information through medical records. These issues are raised alongside care experiences, but the consistent thread is trouble getting clear, accurate follow-up after visits.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

Physicians

Murray Michael J Murray Radiation Oncology, PSC (0 miles)
Western Kentucky Pulmonary Clinic (0.1 miles)
Kidz Klinik (0.1 miles)
Western Kentucky Surgical Associates (0.1 miles)
Jennie Stuart Cancer Center (0.1 miles)
Gajera & Patel (0.1 miles)
OB/GYN Associates (0.1 miles)

Hospitals

Wound Healing Center (0.1 miles)
Pulmonary & Sleep Clinic (0.2 miles)
DaVita (0.3 miles)
Jennie Stuart Medical Imaging Center (2.4 miles)
Western State Hospital (2.5 miles)
Cumberland Hall Hospital (8.6 miles)

Places of Worship

First United Methodist Church (0.3 miles)
Bridge of Hope Fellowship (0.4 miles)
Virginia Street Baptist Church (0.8 miles)
True Gospel Church of God In Christ (0.8 miles)
Restoration House Family Worship Center (1 miles)
Christian Faith Temple (1 miles)
Durrett Avenue Baptist Church (1.1 miles)

Cafes

The Corner Coffeehouse (0.4 miles)
Starbucks (2.6 miles)

Restaurants

Ferrell's Snappy Service (0.4 miles)
Harper House (0.5 miles)
Da Vinci Little Italian (0.5 miles)
Whistlestop Donuts (0.6 miles)
The Place (0.6 miles)
The Mixer (0.6 miles)
Subway (0.7 miles)

Pharmacies

Cayce's Pharmacy (0.7 miles)
Cayce's Pharmacy (0.8 miles)
Save-More Discount Drugs (1 miles)
Walmart Pharmacy (1 miles)
""Walmart Stores"" (1.1 miles)
Tom's Family Pharmacy (1.2 miles)
Town & Country Discount Drugs (1.5 miles)

Transportation

U-Haul Neighborhood Dealer (0.9 miles)
Wildlife Creations (7.4 miles)

Frequently Asked Questions

Where is Jennie Stuart Medical Ctr?

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Jennie Stuart Medical Ctr in Hopkinsville, KY