Towne Commons

Pros

• The apartments are nice and conveniently located.
• Tana and Robert are doing a great job sprucing up the property.
• The manager Tana is very nice, friendly, and helpful.
• The new maintenance man Robert is very nice and goes out of his way to fix anything, keeping the property clean and well-maintained.
• Residents describe the community as safe and quiet.
• The property looks beautiful and well-kept.
• Some reviewers would move back and live there again.

Cons

• The leasing management is described as very unprofessional and incompetent, with subpar unit upkeep.
• A reviewer urges others not to stay there.
• A reviewer states that they hate the place.
• A reviewer reports unresponsiveness from the office: vacancies exist but no one answers calls, no applications are available outside, and no one in the office returns messages.

Review

The collection of thoughts about these apartments lives in tension between frustration and fondness. On one hand, there's a blunt warning: "Very unprofessional and incompetent leasing management. Unit upkeep is subpar. Do not stay here!!" That voice signals serious concerns about how the property is run and how well units are cared for, painting a picture of ongoing management challenges and disappointing maintenance quality.

Yet the same property is also described as having real potential and appeal. Several notes highlight attractive features: the units themselves are said to be nice, and the location is described as convenient. And there are clear moments of optimism about what the place could be, with people expressing a desire to move back or keep an eye on it because of its charm. The sentiment "I absolutely love it here!" regularly surfaces, especially in praise of the people who are now handling maintenance and upkeep.

A standout thread in the positive comments centers on the staff, particularly the manager and the maintenance team. Tana is repeatedly described as very nice, friendly, and genuinely helpful with everything. The new maintenance person, Robert, earns high praise for going out of his way to fix problems, staying busy, and keeping both the apartments and the exterior clean and maintained. The contrast with the past maintenance staff is palpable in the notes that say the previous maintenance person was hardly seen. Taken together, these remarks sketch a narrative of impressive progress driven by dedicated on-site staff, with residents expressing gratitude for the improved service and the more approachable, hands-on attitude of the team.

However, there are clear and persistent frustrations that temper the otherwise encouraging sentiment about staff and improvements. A recurring complaint concerns communication and accessibility: when is the right time to call for a response? The reviews note vacancies, but worry that they cannot be filled if no one in the office answers the phone or returns calls. There are explicit criticisms about the lack of outside applications and the absence of office staff who are available to help or to process inquiries. The sense of being unable to reach anyone or get timely assistance stands out as a major drawback for anyone trying to engage with the leasing office.

There are also broader impressions that extend beyond day-to-day communication issues. Even for those who don't live there, the property makes a positive visual impression - "the place looks beautiful" and "I wouldn't mind living over here." The sentiment that the apartments are aesthetically pleasing and well located persists as a bright spot, suggesting that the physical environment has a solid foundation even when administrative responsiveness is lacking.

Nostalgia threads through several remarks as well. Those who have lived there describe a safe, quiet living environment where pests were rarely seen and where maintenance was competent and punctual. One reviewer notes feeling comfortable and safe during their residency, expressing genuine fondness for the experience and a wish that they hadn't moved away years ago. Others express a longing to return, recalling the property's perceived luxury and the generally pleasant demeanor of the office staff at the time they were there. The reminiscence of a "luxurious" feel and a better past office experience adds a layer of emotional attachment to the place, underscoring how memories of good service and quality living can linger even when current conditions are mixed.

In sum, the impressions about these apartments are a blend of sharp dissatisfaction and hopeful admiration. The negative voices warn against poor management and subpar upkeep, while the positive notes celebrate a thoughtfully upgraded environment under responsive staff like Tana and Robert. The tension between easy access to information and the frustration of unreachable management dominates the practical concerns, but the gratitude for a cleaner, safer, and more well-kept living space reminds us that the property's strengths are real when the team is engaged and present. For anyone considering a move, these reviews caution that the quality of leasing communication and office responsiveness will be a critical factor to weigh alongside the tangible comforts of a well-located, nicely kept apartment.

This part of Elizabethtown, Kentucky offers a convenient and accessible location with a variety of amenities nearby. There are several restaurants within walking distance, ranging from fast food options like McDonald's and Taco Bell to sit-down restaurants like Olive Garden and Ginza Hibachi. Additionally, there are cafes such as Panera Bread and Starbucks for leisurely outings. For medical needs, there are pharmacies like Walgreens and CVS Pharmacy within close proximity, as well as several physician offices including Central Cardiology Associates and HMH Ring Road Medical Plaza. Places of worship like Grace Heartland Church and Elizabethtown Baptist Church provide spiritual support, while parks such as Freeman Lake offer opportunities for outdoor recreation. The area also boasts easy access to healthcare facilities like Hardin Memorial Hospital Rehab and HealthSouth Lakeview Outpatient. Overall, this part of Elizabethtown presents a well-rounded and convenient setting for senior living.

Restaurants

• El Tapatio (0.3 miles)
• Fazoli's (0.3 miles)
• McDonald's (0.3 miles)
• Olive Garden (0.4 miles)
• Panda Express (0.4 miles)
• Taco Bell (0.4 miles)
• Ginza Hibachi (0.4 miles)

Cafes

• Panera Bread (0.3 miles)
• Starbucks (0.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Apothecare Pharmacy II at Cardinal (1.4 miles)
• Apothecare Pharmacy II (1.6 miles)
• Etown Pharmacy (1.6 miles)
• Nations Medicines (1.9 miles)
• Walgreens (2.2 miles)

Physicians

• Visionworks Doctors of Optometry (0.4 miles)
• Central Cardiology Associates (0.5 miles)
• Baula Victoria MD (0.9 miles)
• HMH Ring Road Medical Plaza (1 miles)
• Kerekes, Ashley Hardin Memorial Health Plastic Surgery (1 miles)
• Heartland Womans Healthcare (1.1 miles)
• First Impressions Imaging (1.2 miles)

Places of Worship

• Severns Valley Children's Ministry (1 miles)
• Grace Reformed Church (1.4 miles)
• Grace Heartland Church (1.9 miles)
• Our Lady Of The Sheets Church (2.4 miles)
• Elizabethtown Baptist Church (2.5 miles)
• Baptist Church Cross Roads (2.5 miles)
• Metropolitan Community Church (3 miles)

Parks

• Freeman Lake Dog Park (1 miles)
• Freeman Lake (1.1 miles)
• Elizabethtown Sports Park (2.9 miles)

Hospitals

• Hardin Memorial Hospital Rehab (1 miles)
• HealthSouth Lakeview Outpatient (1.4 miles)
• Hardin Memorial Hospital (1.7 miles)
• Davita Woodland Dialysis (2.9 miles)

Transportation

• Budget Rent A Car (2.9 miles)

Theaters

• Crowne Pointe Theatre (3.1 miles)