Comfort Keepers

Pros

• The office staff works very hard to ensure shifts are covered and provide quality care.
• The caregivers show care and love towards their clients.
• The overall experience has been wonderful and the staff is caring.
• They provide good care and are generally doing a good job.
• The client's mother loved them and was pleased with the care provided.
• Comfort Keepers is a helpful resource, even if there are some issues with staff turnover.
• The trash is always taken out efficiently.
• The staff makes an effort to improve the quality of life for their clients.

Cons

• "I have seen a marked, steady decline in the quality of care I get from them."
• "The people they send over are supposed to be able to do light housekeeping - but they mop floors without sweeping them first, ruin laundry, and 'handwash' dishes without cloth or brush."
• "I caught the same person stealing from me twice!"
• "These caregivers think the bathroom is clean if they clean the toilet and mirror."
• "I spend too much time 'fixing' their work to consider it help."
• "They are finding it difficult to holding down their best personal."

Review

Comfort Keepers is a home care service that has garnered mixed reviews from its clients. While some have expressed satisfaction with the quality of care and love shown by the staff, others have noticed a decline in the service over time. One individual claims to have been using Comfort Keepers for two years but has observed a steady decline in the quality of care received. The caregivers sent over are expected to perform light housekeeping tasks, but they often fall short in their duties.

According to this reviewer, the caregivers mop floors without sweeping them first, resulting in an inadequate cleaning job. Additionally, laundry is ruined and dishes are not properly washed, with food still stuck on them after supposedly being handwashed. To make matters worse, the reviewer caught one caregiver stealing on two separate occasions. Despite these shortcomings, the reviewer acknowledges that Comfort Keepers' assistance is still better than having no help at all.

In contrast to this negative experience, another reviewer expresses a more positive perspective on Comfort Keepers. They believe that the company genuinely cares about the quality of life of its clients. Although there may be issues with staffing due to a lack of people willing to work, the office staff puts forth significant effort to ensure shifts are covered. Moreover, this reviewer's mother loved Comfort Keepers and was pleased with both the care and love shown by the staff.

A third review supports this generally positive sentiment but notes difficulties in retaining their best personnel. Despite this challenge, overall satisfaction remains high. It seems that while there might be room for improvement in certain areas for Comfort Keepers, they continue to provide good service as noticed by satisfied clients.

Overall, it appears that Comfort Keepers may have some inconsistencies when it comes to delivering quality care consistently across all their clients. Some individuals have experienced subpar performance by caregivers who fail to meet expectations when it comes to light housekeeping tasks and dishwashing. However, other clients have had positive experiences with caring and dedicated staff members. It is important for potential clients to consider these varying reviews and perhaps even take a tour of a Comfort Keepers community before making a decision.

This part of Bowling Green, Kentucky is a convenient and accessible area with various amenities nearby. There are reputable physicians and pharmacies within close proximity for medical needs, along with a variety of restaurants offering diverse cuisine options. Places of worship are also located nearby for those seeking spiritual fulfillment. Additionally, there are cafes where seniors can socialize over coffee or a meal. Keriakes Park provides a green space for leisurely walks or outdoor activities. Transportation options such as car rentals and the Bowling Green Airport make it easy to travel when needed. Overall, this area offers a good balance of healthcare services, dining options, recreational opportunities, and convenience for seniors looking to settle down in Bowling Green.

Physicians

• Center For Pain Management (0.1 miles)
• Dr Reza Ali, MD (0.1 miles)
• Bowling Green Internal Medicine & Pediatrics Associates (0.1 miles)
• Fairview Community Health Center (0.1 miles)
• Asad D. Fraser M.D. (0.2 miles)
• Brian K. Macy, MD (0.2 miles)
• Anesthesia Pain Specialist (0.2 miles)

Pharmacies

• MNT (0.1 miles)
• Wiggins Drugs, Limited (1.6 miles)
• CDS #10 Pharmacy (1.7 miles)
• Hines Pharmacy Wkoa (2.5 miles)
• Meijer Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Sheldon's Express Pharmacy (2.7 miles)

Restaurants

• Thai Thai (0.2 miles)
• Novo Dolce Gastro Pub (0.3 miles)
• El Mazatlan (0.4 miles)
• Rally's (0.4 miles)
• Lisa's 5th Street Diner (0.4 miles)
• Hitcents Park Plaza (0.4 miles)
• Riley's Bakery (0.5 miles)

Places of Worship

• Crossland Community Church (0.3 miles)
• The Next Level Church (1.7 miles)

Cafes

• Spencer's Coffee House (0.5 miles)
• Burger Bowl (0.6 miles)
• Just Love Coffee (1.5 miles)
• Wild Eggs (2.6 miles)
• Panera Bread (2.7 miles)
• Starbucks (2.8 miles)

Parks

• Keriakes Park (0.9 miles)

Transportation

• Enterprise Rent-A-Car (1.5 miles)
• Bowling Green Airport (2.1 miles)
• Hertz Rent A Car (2.9 miles)

Hospitals

• Ips Medical Management (2.5 miles)

Theaters

• Regal Greenwood Mall (3.1 miles)