Right at Home - Wichita, KS

Pros

• The nurses/CNAs provided excellent care.
• The caregivers are all very friendly and always willing to help.
• The staff is very timely, well organized, and the company is well-run.
• The workers who came provided wonderful care.

Cons

• The service was not recommended for loved ones.
• Requests for assistance were not met multiple times.
• RAH abandoned the reviewer on three separate occasions.
• The nurse never showed up and a substitute came hours later.
• The staff did not follow through with their commitments, increasing the caregiver's stress.
• The company sends different caregivers for each trip, requiring repeated explanations of the same things.
• There were delays in sending necessary paperwork to the long-term insurance company.
• There were not enough employees in the local area to continue with this provider.

Review

When it comes to finding a service for your loved one, it's important to do your research and consider all the factors. However, based on one reviewer's experience, they would not recommend using this particular service again. Their loved one had to go through the process of showing the caregivers step by step what needed to be done, and even then, there was still more work that needed to be addressed.

Interestingly enough, this service was actually recommended by a hospice organization. The nurses and CNAs who provided care were excellent in their services. However, the reviewer was disappointed to find out that three of their requests for assistance were not met due to a lack of available staff for respite care. This became an ongoing issue as it happened multiple times. They found it discouraging that even after calling well in advance to request care for their mother on a specific date, the service still couldn't find someone to fulfill that request.

On top of these issues, there were also problems with communication and punctuality. One occasion involved a nurse who never showed up for her designated shift and was replaced hours later by a substitute caregiver. Additionally, there seemed to be inconsistency with how check-ins and check-outs were handled. In one instance, a caregiver checked in just minutes before entering the home and then opted to call their administrator from their car instead of using the home phone. These experiences only added more stress for the reviewer who already had the challenging role of being a caregiver.

Not everything about this service was negative though, as another reviewer noted some positive aspects. They mentioned that RAH (the service provider) was timely, well-organized, and appeared to be a well-run company overall. However, they did express a desire for consistency in terms of caregivers assigned for each trip. It became repetitive having to go over things repeatedly with different caregivers.

In contrast, another individual reviewed this service from an outside perspective as they helped set it up for an out-of-state relative. While they hadn't personally met any of the caregivers, they relayed positive feedback from their loved one. According to this reviewer, the caregivers were friendly and always willing to help with anything needed. However, they did face a minor issue when it came to sending necessary paperwork to their loved one's long-term insurance company. It took a few weeks and some persistence before all the required documents were finally sent over.

Lastly, there was a shared concern about staffing levels in the local area. One reviewer mentioned that there simply weren't enough employees available locally to continue with this particular service provider. This raised doubts about the sustainability of the service and its ability to consistently meet the needs of patients in that area.

In conclusion, it's evident that experiences with this service have varied greatly. While some appreciated the quality care provided by certain caregivers, others faced ongoing issues such as lack of staff availability and communication problems. Ultimately, it's important for individuals seeking caregiving services to thoroughly consider these reviews and weigh their options carefully before making a decision on what is best for their loved ones.

This area of Wichita, Kansas offers a variety of amenities that cater to seniors looking for convenience and comfort. Within close proximity, there are several restaurants ranging from fast food to sit-down options, making dining out easy and enjoyable. Additionally, there are numerous physicians' offices and medical clinics nearby, offering easy access to healthcare services. The presence of a theater provides entertainment options, while the nearby hospital and pharmacies ensure that medical needs can be met promptly. For those seeking spiritual fulfillment, there are multiple places of worship in the vicinity. Overall, this area provides a mix of essential services and recreational opportunities that would be beneficial for seniors looking to live in a vibrant community.

Restaurants

• Hurts Donut (0.2 miles)
• Taco Pronto (0.7 miles)
• Sonic Drive-In (0.9 miles)
• Old Chicago (0.9 miles)
• Emerson Biggins Sports Bar & Grill (1.9 miles)
• McDonald's (1.9 miles)
• A&W Restaurant (1.9 miles)

Physicians

• St Gianna Family Medicine (0.2 miles)
• Cosmetic Dental Arts-Wichita (0.2 miles)
• Harmony Medical Clinic (0.9 miles)
• Tyler Physicians PA (1 miles)
• Allergy & Asthma Center (1.2 miles)
• Kerri A Hild MD (1.3 miles)
• Zachary C. Kuhlmann, DO FACOG (1.4 miles)

Theaters

• Warren Movie Theatres (1.1 miles)

Hospitals

• Wesley Rehab (1.2 miles)
• Davita Kidney Care (2.7 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Auburn LTC Wichita (2.4 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• Barney's Pharmacy (3.4 miles)

Cafes

• Panera Bread (2 miles)
• HomeGrown Wichita (2.1 miles)
• Starbucks (2.1 miles)
• Riverside Cafe (2.4 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.5 miles)

Places of Worship

• St Francis Of Assisi Catholic Church (2 miles)
• AGK Ministry Network (2.6 miles)
• Eagles Nest Fellowship Phc (3.2 miles)
• Southern Baptist Convention (3.4 miles)
• St Elizabeth Ann Seton (3.8 miles)
• Ark Church (4.6 miles)