Park West Plaza

Pros

• The residents at Park West Plaza enjoy a friendly atmosphere and well-maintained rooms.
• The staff members are consistently described as nice, helpful, and welcoming.
• The community spaces, including the dining room and outdoor areas, are clean and well-kept.
• There is a variety of activities available for residents, including bingo, exercise classes, and outings.
• Management is responsive and accommodating, providing assistance when needed.
• The facility offers a selection of amenities such as a beauty shop and communal dining areas that foster social interaction among residents.
• Residents appreciate the nutritional meal options provided at the dining hall.
• Park West Plaza is recognized for its good location near pharmacies and shopping areas.

Cons

• The long-term and assisted living areas are in separate buildings, making it difficult for families with loved ones in different care levels to stay connected.
• There have been reports of constant staff shortages, leading to neglect of residents and inadequate attention from caregivers.
• Many personal belongings, including clothing and family heirlooms, were stolen from a resident's room.
• The quality of food provided was subpar, with residents receiving skimpy meals and experiencing unhygienic conditions in the dining area.
• Regular maintenance issues persisted, such as unclean floors and empty soap dispensers during a pandemic.
• There are hidden fees that increase the monthly cost significantly over time without prior disclosure.
• Some rooms lack private bathrooms, requiring residents to use communal facilities that may not be well-maintained.
• The facility is considered older and lacks modern amenities compared to newer options, which may not appeal to everyone.
• Residents expressed feelings of boredom due to limited engagement beyond watching television or other passive activities.
• The facility did not provide an option for residents to transition to Medicaid once they ran out of funds, creating financial concerns for families.

Review

Park West Plaza has garnered a mix of reviews from families and individuals who have experienced its amenities, staff, and overall atmosphere. Many visitors appreciate the friendly environment offered by the staff and the well-maintained facilities. Families often note that the common areas, including the dining room, exercise room, and outdoor patios, contribute to a welcoming community space. This positive atmosphere is complemented by a variety of activities available to residents, ranging from chair yoga to outings at shopping malls. Many reviews highlight the cleanliness of the rooms and shared spaces, suggesting that upkeep is generally well-managed.

However, Park West Plaza is not without its criticisms. A significant concern raised by multiple reviewers is related to the separation of long-term care and assisted living facilities into different buildings. This divide can be challenging for families with residents in both types of care, as visiting loved ones can become cumbersome when they are housed separately. Another notable issue mentioned in several accounts is staffing shortages; some reviewers reported witnessing neglect among residents as staff members were overwhelmed or disengaged during their shifts. Such concerns inevitably cast a shadow on otherwise positive experiences within this community.

One particularly troubling account emphasized severe lapses in resident care within the memory care unit at Park West Plaza. The reviewer described incidents of theft involving personal belongings belonging to their father while he was residing there, alongside alarming instances of neglect regarding basic hygiene and meal quality. Reports indicated that residents often received insufficient meals—described as skimpy sandwiches accompanied by chips—and that sanitary conditions were lacking due to inadequate dishwashing protocols in the kitchen during heightened health concerns linked to the pandemic. This negative experience stands in stark contrast to other reviews praising property management and general cleanliness.

Further complicating opinions about Park West Plaza are financial considerations—that it has been cited as expensive for many families seeking long-term options for their loved ones. Some reviewers expressed frustration over recurrent price increases not initially disclosed upon admission; what began as monthly fees around $4,300 reportedly escalated beyond $6,000 after just a few months. This price concern raises questions about affordability relative to services rendered for medical assistance or personal care as needs evolve.

Despite these challenges regarding cost and care quality in specific units, there are also commendable aspects highlighted by families who feel comfortable having their parents reside there. One reviewer remarked on attentive management that readily provided tours and helped answer questions even when prospective clients decided against immediate residency at Park West Plaza—a testament to their commitment to service regardless of occupancy decisions.

Overall impressions suggest that while Park West Plaza offers valuable amenities like spacious rooms accommodating couples, engaging activities tailored based on resident interests, and friendly interactions with staff members across various units—including assisted living—there remain critical areas requiring oversight improvement especially concerning staffing levels in memory care scenarios along with transparent communication about costs incurred over time for future residents considering making it their home.

Physicians

• Via Christi Occupational Med (0 miles)
• Child & Family Eyecare (0.3 miles)
• Wichita Vision Care (1.2 miles)
• West Wichita Minor Emergency (1.5 miles)
• West Wichita Family Pharmacy (1.5 miles)
• Renal Care Group West (1.6 miles)
• Heartland Cardiology (1.7 miles)

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Auburn LTC Wichita (3.2 miles)
• Walgreens (4.1 miles)

Cafes

• Riverside Cafe (0.9 miles)
• Scooter's Coffeehouse (1.9 miles)
• Panera Bread (2.3 miles)
• Panera Bread (2.6 miles)
• Starbucks (2.9 miles)
• HomeGrown Wichita (3.1 miles)

Restaurants

• Taco Bell (0.9 miles)
• Braum's (1.1 miles)
• McDonald's (1.1 miles)
• Burger King (1.1 miles)
• Twelve Restaurant & Bar (1.3 miles)
• Sonic Drive-In (1.4 miles)
• Mr Goodcents Subs & Pastas (1.7 miles)

Places of Worship

• St Elizabeth Ann Seton (1 miles)
• St Francis Of Assisi Catholic Church (1.4 miles)
• Cross Road Church (2.5 miles)
• Reliance Community Church (2.8 miles)
• Eagles Nest Fellowship Phc (3.4 miles)
• Harvest Community Church (4.1 miles)
• AGK Ministry Network (4.3 miles)

Hospitals

• Wesley Rehab (1.9 miles)
• Emergency - Ascension Via Christi St Teresa (3.6 miles)
• Asc Via Christi (3.7 miles)
• Davita Kidney Care (4.5 miles)

Theaters

• Warren Movie Theatres (2.5 miles)

Parks

• Pawnee Prairie Nature Center (3.2 miles)

Transportation

• Wichita Eisenhower National Airport (ICT) (3.2 miles)