1815 South West Westwood Circle, Topeka, KS 66604
For more information about senior living options: (844) 490-3973
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The Nurse Manager Joyce built a bond with the patient, and the family was grateful. The nursing team was responsive and answered questions promptly. The call light was answered promptly and the patient was well cared for. The patient's room was nice and clean. The food served was good. The rehab team provided therapy and helped the patient walk out ready to go home. Dr. Cuevas and nurse practitioner Anne helped manage pain and connected the patient to Stormont Vail's pain clinic. The business office, admissions director, and executive director worked with the family on insurance issues. Plaza West is staffed by hard-working and dedicated employees. The facilities are clean and sanitized. The rehab team was professional and the care was of high quality. The staff treated the patient with respect and kindness. The service and care exceeded expectations and the facility comes highly recommended.
There are bed bugs in and out of two rooms every other month. The reviewers say the facility's care of its residents is sickening. Staff are treated terribly and are overworked because the facility is chronically short staffed. The staff are described as disrespectful, yelling, and calling residents liars. The facility is very dirty, with dirty hallways and insufficient sanitation. Reviewers warn others not to leave a loved one there. A reviewer claims the facility neglected a mother, leading to dehydration and death. Residents reportedly suffered bedsores and untreated infections due to poor care. Maintenance is poor, with rusty toilets and walls peeling.The collection of reviews about Plaza West Rehab paints a picture of a facility with a wide range of patient experiences, from glowing praise to troubling accusations. On the positive side, many families describe Plaza West as a place where dedicated staff, skilled rehab teams, and attentive nursing can make a real difference in a patient's recovery. Several reviewers highlight how the nursing team was responsive and how a Nurse Manager - specifically Joyce - formed a meaningful bond with a patient and her family. For those recovering from falls or dealing with pain, the facility is repeatedly credited with strong pain management under physicians like Dr. Cuevas and a nurse practitioner named Anne, who helped connect patients to pain clinics and coordinate care. The rehab services themselves are frequently praised: physical therapy and occupational therapy are described as professional and effective, with patients walking out of the building unassisted or moving toward their goal of returning home. The environment is often described as clean, orderly, and comfortable, with many reviewers noting good food, a pleasant room, and a sense of safety during exercises and routines. Several families express gratitude for the administrative staff who helped navigate insurance and admissions, and for social services personnel who guided them through post-hospital planning.
A particularly strong thread in the positive feedback revolves around specific staff members who earned trust and affection from patients and their families. Names that recur in the praise include social workers and support staff such as Shirley Sailor, the social services designee, who is noted for guiding families through complex processes; and caregivers like Shirley, Kelly, Linda, Andrea, and Reval, who are singled out for compassionate care and for going above and beyond to ensure comfort and dignity. This kind of individualized recognition - from bedside assistance to clear explanations about treatment and discharge plans - adds up to a perception of Plaza West as a place where the personal touch matters and where patients feel valued as people, not just as medical cases. Several reviews also celebrate the facility's openness to volunteers and its willingness to listen to suggestions for improvement, signaling a culture that some residents and families see as ongoingly evolving toward better care.
However, the positive narratives sit alongside a significant volume of harsh and alarming criticisms. A number of reviewers report bed bugs moving in and out of rooms on a recurring, even bi-monthly basis, describing it as part of a broader pattern of how residents are cared for. Complaints about staff treatment of residents are frequent, with some reviews alleging disrespectful, dismissive, or even hostile behavior toward patients. Short-staffing is a common theme, described as contributing to overwork and fatigue among the nursing and support teams, which in turn allegedly affects the quality and responsiveness of care. In these accounts, residents and their families feel they had to advocate aggressively for basic needs, and some describe hallways that feel dirty or poorly maintained, with concerns raised about the overall cleanliness and sanitation in certain areas of the facility.
Several reviews venture into the most troubling territory: allegations of neglect and serious harm. One account describes a mother who was found in a deteriorating medical state, with claims that a nurse did not respond promptly, followed by extended hospital treatment for infections and complications. Other accounts describe dehydration, bedsores, and a perception that critical signs and symptoms were not promptly recognized or treated, culminating in outcomes that families attribute to neglect. These stories are presented with emotional weight, and they color the overall impression of Plaza West for those who have lived through such experiences. While these are individual narratives, they stand in stark contrast to the numerous positive experiences shared by other reviewers, highlighting how differently care can feel depending on when, where, and by whom a patient is treated within the same facility.
In sum, Plaza West Rehab emerges as a facility capable of exceptional care in the hands of compassionate, well-supported staff and a cohesive rehab program. When the stars align - nurse managers who connect with families, clinicians who coordinate pain management and therapy, and social services that guide families through complex logistics - the experience can be profoundly positive. Yet the other side of the spectrum is equally clear: concerns about bed bugs, inconsistent staffing, perceived shortfalls in respect and cleanliness, and the most serious allegations of neglect and harm. The reviews collectively suggest that potential patients and their families should approach Plaza West with a careful, proactive stance - visiting frequently, asking detailed questions about staffing levels and ongoing sanitation practices, and ensuring robust advocacy and communication with the care team and social services. If choosing Plaza West, it may be wise to document needs and concerns early, engage with trusted staff like Shirley Sailor and the rehab team, and stay engaged throughout the recovery and discharge process to maximize safety and quality of care.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Forbes (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Karaway in Topeka, KS is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a dining room where residents can enjoy delicious meals prepared according to their dietary restrictions.
The caregivers at Karaway are trained to assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided to ensure that residents take their medications on time and in the correct dosage.
Karaway understands the importance of socialization and engagement for seniors, which is why they offer scheduled daily activities for their residents. These activities provide opportunities for socializing, learning, and staying active.
Located in Topeka, KS, Karaway enjoys close proximity to various amenities in the area. There are cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby. Transportation arrangements can be made for medical appointments when needed.
With its range of amenities and care services, Karaway in Topeka, KS provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence and enjoying an active lifestyle.
Karaway is located at 1815 South West Westwood Circle, Topeka, KS 66604 in Shawnee County, Kansas
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