Whispering Timbers
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310 E 7th St, Solomon, KS 67480
For more information about senior living options: (844) 490-3973
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The site is praised for incredibly fast unloading with a super-efficient, friendly staff. Dustin is singled out for unloading quickly and professionally, with a top-tier attitude. Star is described as helpful and fast. The transformer supplier is described as great, with high-quality products and excellent service. The facility is clean and the workers wear PPE. The yard is consistently described as friendly and a pleasure to deal with. There is praise for excellent customer service on both ends. A staff member described as sweet and helpful with directions is noted positively.
The facility is slow and disorganized, forcing drivers to wait for hours. Appointment times are not respected, leaving trucks waiting well past their windows. The staff come across as rude and unprofessional toward drivers. They refuse to flip the trailer axle, keeping trucks stuck and delaying work. They unload dropped trailers and reload before addressing the current trailer. The loading area is dirty, with oil and dirt on the floor. Directions to the correct location are confusing and require multiple stops. Some reviewers call the company the worst, citing horrible delivery experiences. Check-in and unloading can take hours, sometimes up to seven hours.The collection of experiences paints a picture of a facility that can feel like a speedway for some drivers and a quagmire for others. On the fast side, there are plenty of stories where unloading happens almost before a driver has rested the wheels. One reviewer recalled pulling in, parking, and almost immediately having a young man with gray hair and glasses come over, guiding them exactly where to go and where to stop. Minutes later, the job was done, and the driver walked away impressed by the efficiency and the friendly, can-do attitude of the team. Another driver singled out Dustin for unloading with absolute professionalism - fast, efficient, and with a top-tier, respectful demeanor. The sentiment was that if every yard could cultivate a Dustin, the trucking experience would be almost effortless. There's also warmth in mentions of staff who helped with specific tasks, such as a female employee on the receiving side with black glasses who consistently gave directions and kept things moving smoothly, and a loader who climbed onto a trailer to assist with chains and binders, an act described as rare and admirable.
Yet the other side of the coin is equally loud and persistent. A significant portion of the feedback describes slowdowns, disorganization, and time theft of drivers' schedules. Some drivers reported checking in at the main shop, then ending up parked in a different lot for hours before being told to return, only to wait again while units were checked. The recurring complaint is that there seems to be little regard for a driver's time, with stories of waiting two and a half hours, seven hours, or more, often with vague or shifting instructions about where to go next. Several reviews emphasize that appointment times are not reliable - ostensibly set to keep operations smooth, yet frequently ignored or overridden, leaving drivers stuck in limbo for hours even when they arrive on schedule. The refrain that "truck drivers get ready to wait 4 hours or more" underscores a systemic frustration with the scheduling and flow of activities.
From the customer-service spectrum, some comments shine with praise for particular interactions and departments. The experience of working with transformers suppliers is highlighted in several positive voices. One reviewer called them a great supplier of transformers, praising the quality of the products over the years and the seamless process from quote to delivery. Another review lauded the company's after-sales responsiveness - replacing a transformer with a partial discharge issue at no cost and providing a broadly helpful, customer-centered experience. Even better, a recurring thread notes that, aside from occasional hiccups, the sales staff are attentive and the overall process from placing an order to receiving equipment feels smooth and trustworthy. In a related vein, a reviewer described interactions with AMT Transportation and Solomon as consistently favorable, praising Solomon as an outstanding A++ business and giving high credit to both the staff and the facility's overall operation.
There are also tensions that break through despite positive anecdotes about customer service. Several drivers recount experiences that undermine confidence in the yard's efficiency: directions that lead to dead ends, multiple misrouted stops, and a general sense that the facility could use clearer wayfinding. One reviewer, for instance, described navigating "4 different places before I found the correct one," suggesting a lack of coherent signage or routing. Another driver delivered a transformer and was frustrated that the site would not flip their axle for the load, staying stuck for an entire day - an experience described as highly unprofessional and prompting warnings about future shipments. The same thread includes a stark note labeling the yard as a place that might land on a "DO NOT HAUL" list if similar treatment continues, underscoring how a single persistent pain point can color the overall impression.
Beyond people and processes, there are practical realities that shade the overall vibe. Cleanliness and PPE usage stand out as positives, with a reviewer commending the clean facility and the staff's consistent PPE-compliant appearance, even joking about ribs for lunch as a sign of a cohesive, busy workplace. On the flip side, some comments point to physical conditions that affect daily work, such as oil and dirt on the shop floor and the general need for a vehicle wash after a long haul. In the end, the facility emerges as a place with dedicated, capable people who can deliver impressive speed and courtesy, but it also presents a challenging set of operational hurdles - late or inconsistent appointment handling, routing confusion, and occasional unprofessional conduct - that can turn a straightforward delivery into a drawn-out ordeal.
Taken together, the experiences reveal a facility capable of strong, customer-first performance when the stars align: quick unloads, proactive staff, and a culture that can produce standout moments of service. They also reveal a clear need for improvement in appointment reliability, internal routing and check-in flow, and consistency in handling heavy or time-sensitive loads. The most memorable threads are the high points - Dustin's efficiency, the helpful directing staff, and the robust, long-standing supplier relationships - interwoven with persistent complaints about wait times, miscommunication, and occasional unhelpful behavior. For drivers and shippers alike, the yard is a place of potential excellence tempered by real-world challenges that require consistent attention to scheduling, guidance, and professional conduct to unlock its full promise.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Whispering Timbers in Solomon, KS is an inviting assisted living community that provides a range of amenities and care services for its residents. Located in a peaceful and scenic area, our community offers a serene environment where seniors can enjoy their golden years with utmost comfort and support.
Our community understands the importance of spiritual well-being, which is why we offer devotional services off-site. Residents can easily access nearby places of worship to nurture their spiritual needs and find solace in their faith.
We also provide indoor common areas where residents can socialize with each other and engage in various activities. These spaces are perfect for fostering a sense of community among our residents, allowing them to build meaningful friendships while participating in shared hobbies or interests.
At Whispering Timbers, we recognize the unique needs of individuals with diabetes and offer specialized diabetic care services. Our dedicated staff is trained to assist residents with managing their condition effectively, ensuring they receive proper medication administration and monitoring.
Devotional activities offsite are an integral part of our community's programming as well. We organize outings to local religious events, enabling residents to continue engaging with their faith community in a meaningful way.
In summary, Whispering Timbers is proud to provide a warm and supportive environment where seniors can thrive. With our devotion to spiritual well-being, comfortable common areas, specialized diabetic care services, and engaging activities both on-site and off-site, we strive to enhance the quality of life for each resident in our community.
This part of Solomon, Kansas offers a variety of amenities that would be beneficial for seniors looking to retire in a peaceful and convenient location. There are several places of worship nearby, including Abilene Bible Baptist Church and Jehovah's Witnesses. The area also has easy access to transportation options such as Abilene Municipal Airport and Abilene & Smokey Valley Railroad. Those seeking healthcare services will find multiple pharmacies and physicians in close proximity, such as Trapp Pharmacy and Family Eye Care Of Abilene. Additionally, there are several parks for outdoor activities and relaxation, along with dining options like Amanda's Bakery & Bistro and Taco Grande. With hospitals like Dickinson County Hospice and Memorial Health System nearby, this part of Solomon provides a comfortable and supportive environment for seniors looking to settle down.
Whispering Timbers is located at 310 E 7th St, Solomon, KS 67480 in Saline County, Kansas
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