The Healthcare Resort Of Leawood
Save5401 West 143rd Street, Leawood, KS 66224
For more information about senior living options: (844) 490-3973
Healthcare Resort of Leawood appears to be a place of strong contrasts, where stories of deeply caring staff and effective therapy sit alongside accounts of troubling conditions and troubling gaps in care. Across the many voices, the core theme is that the facility can be both a source of real healing and a point of serious concern, depending on who is sharing the story and what department or shift they encountered. Families describe a wide spectrum of experiences - from heartfelt gratitude and life-changing rehab to experiences that feel unsafe or neglectful.
One of the harshest accounts centers on a short-term rehab stay that the author brands as a joke, and not in a good way. After a serious injury requiring emergency surgery to repair a fractured femur, the patient endured consistent pain - averaging an eight on a 1-to-10 scale. Pain medication reportedly took more than two hours to arrive after signaling for help. The room's environment was described as dirty and pungent, with a urine smell that permeated the mattress and chair and could not be masked even after replacements. In the first hours, the patient heard another resident crying out "help me" repeatedly, and staff allegedly dismissed concerns about that patient in a way that felt dismissive and uncaring. The review also notes a lack of basic care - no soap in the bathroom until requested, reports of no medical care over the course of three days, and food of notably low quality. Bed and room conditions were described as unacceptable, and the staff reportedly argued with the patient about leaving and threatened an AMA notation. The reviewer's final verdict is stark: a "hell hole" with serious safety and cleanliness concerns, urging others to stay away.
In contrast, several other readers recount experiences that feel almost opposite in tone. A recurring theme is the joy and warmth surrounding discharge celebrations, suggesting a culture of recognition and achievement at the facility. One tour experience featured a smiling team applauding a resident's discharge, with hugs, applause, and the patient ringing a bell to mark the rehab milestone. The tone of this account highlights a positive, celebratory culture and the impression of a team that treats successful recoveries as real community moments.
Family members also describe long-term confidence in the facility. An aunt who has stayed there multiple times over recent months is portrayed as receiving consistently good care, with staff who "take such great care" of the patient. A 94-year-old father living in assisted living is described by his family as being cared for by "the very best in the business," with staff across departments - front desk, maintenance, and the business office - knowing him by name and going out of their way to meet his needs. Comments like these emphasize a sense of stability, personalization, and continuity of care that families value highly in a long-term setting.
Several reviews center on the strength of the clinical and therapy teams. The inpatient rehab experience is described as very good, with therapy teams - both physical and occupational - being friendly, professional, and clearly dedicated to helping residents reach their potential. Specific therapists are named in praise, including Allie, Colby, Hope, and Jessica, who are credited with providing skilled, encouraging, and empowering support throughout the rehab journey. Another reviewer singled out Evan for pushing them toward progress that felt almost impossible at first, underscoring the motivational impact of the therapy staff. The praise extends to the therapy environment as well, with mentions of the gym's atmosphere and the teamwork that helps residents regain mobility.
Nursing staff receive frequent gratitude as well. Individual nurses are highlighted for their bedside manner and reliability: Jane on the night shift is praised for her calm, compassionate presence; Tierra on weekends is commended for clinical skill and empathy; and Amy on the day shift is described as confident, capable, and kind. CNAs are also repeatedly acknowledged; Michael, a night shift CNA, makes a strong first impression by introducing himself, learning his residents' needs, and maintaining consistent kindness; Amaya, on the day shift, is noted for her warmth, responsiveness, and sunny disposition. Together, these praises paint a picture of a nursing and direct-care team that patients and families can trust to provide attentive daily care.
Several reviewers highlight the overall ambiance and day-to-day environment in positive terms. The building is described as clean and welcoming, with spacious rooms that contribute to a sense of dignity for residents. People who visit or stay note that there are lots of activities available for residents, and that the facility maintains a friendly, smiling atmosphere. In several testimonials, this positive impression complements the strong rehab outcomes - residents who were initially limited or immobile report significant improvements and gratitude toward the staff for helping them regain independence and function.
Amid the praise, there is also a cautionary note from at least one reviewer who described the admin team as unprofessional and noted that nurses can be messy and not consistently perform their jobs. That perspective stands in direct contrast to the many accounts of attentive care and professional collaboration across nursing, therapy, and support teams. It serves as a reminder that experiences at Healthcare Resort of Leawood can vary considerably depending on whom you encounter within the facility.
Taken together, the collection of reviews portrays a facility capable of exceptional, compassionate care and strong, outcome-driven rehabilitation, particularly in therapy and nursing teams. It also underscores the reality that experiences can diverge sharply, with serious concerns raised about cleanliness, timely medical attention, and administrative professionalism in certain cases. For anyone considering Healthcare Resort of Leawood, these stories suggest the value of a firsthand tour, direct conversations with potential caregivers, and a careful look at the specific department and shift dynamics you're likely to interact with. The facility clearly has the capacity to support meaningful recoveries and long-term well-being, while also being at risk of gaps that can profoundly affect a resident's safety and comfort if not addressed.
The Healthcare Resort Of Leawood in Leawood, KS is a skilled nursing facility that provides a wide range of care services for its residents. This community offers a comfortable and luxurious environment for seniors with various amenities to enhance their daily lives.
Residents can enjoy the convenience of having a beauty salon within the community, as well as access to cable or satellite TV for entertainment. Community operated transportation is available to help residents get around easily, and a computer center allows them to stay connected with loved ones.
The dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared for their specific dietary needs and restrictions. For those who prefer cooking on their own terms, there is also a kitchenette available. Housekeeping services ensure that the living spaces are kept clean and tidy at all times.
In terms of leisure activities, The Healthcare Resort Of Leawood has plenty to offer. There is a fitness room available for residents to stay active and maintain their physical health. The gaming room provides an opportunity for socializing and friendly competition among peers. A small library is also available for those who enjoy reading.
The community understands the importance of mental wellness, which is why they offer a mental wellness program to support residents' emotional needs. Transportation arrangements are made both for non-medical purposes and medical appointments, ensuring that residents can access necessary healthcare services conveniently.
Outside of the community, there are various amenities nearby that residents can take advantage of. With five cafes, three parks, twelve pharmacies, five physicians’ offices, twenty-three restaurants, two places of worship nearby, and even theaters and hospitals in close proximity.
Overall, The Healthcare Resort Of Leawood provides an assisted living experience that prioritizes comfort, convenience, and well-being for its residents while offering access to numerous amenities both within the community and nearby.
The Healthcare Resort Of Leawood is located at 5401 West 143rd Street, Leawood, KS 66224 in Johnson County, Kansas
The Healthcare Resort Of Leawood on seniors.fyi includes 7 photos including images showing interior, lighting, salon, artwork, kitchen, dining, television, rug, and more.
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