Touching Hearts at Home of Central Kansas

Pros

• The owner was approachable and promised to communicate with the reviewer.
• The service provided an opportunity for the reviewer to take on a more hands-on role in caring for their grandfather.
• The experience highlighted the reviewer’s resourcefulness in seeking help through other channels like Facebook.
• The situation encouraged the reviewer to become more involved in their grandfather's care, which showcases their dedication.

Cons

• There was a complete lack of communication between the office and the reviewer.
• The owner failed to follow through on promises to call back.
• The caregivers sent were inexperienced and unqualified for basic tasks.
• Simple requests, such as sweeping, were not completed or poorly done.
• The reviewer had better success finding help through social media platforms like Facebook.
• The service is not recommended for anyone in need of care.

Review

Poor Communication and Service: A Disheartening Experience

In today's fast-paced world, one of the cornerstones of reliable service is effective communication. Unfortunately, my experience with the service provider in McPherson has been plagued by a severe lack of communication. From my very first interaction, it became clear that there was a disconnect between their office and myself. I repeatedly attempted to reach out for clarification and assistance but found my efforts stymied at every turn. The owner assured me on multiple occasions that he would return my calls, yet not once did I receive a follow-up or response to my inquiries. This neglect left me feeling abandoned and frustrated, as I struggled to navigate a situation that required urgent attention but received little support.

The implications of poor communication extended beyond just missed calls; they rippled through every aspect of the service provided. In addition to the lack of responsiveness, when they finally sent help, I found that the quality of care was shockingly inadequate. The individuals who were dispatched had neither the skills nor the experience necessary for basic caregiving tasks. It was disheartening to witness people coming into what should have been a supportive environment, only to find them completely unprepared for even the simplest duties like making a bed or handling grocery runs. These fundamental tasks are crucial not only for maintaining daily living standards but also for ensuring the well-being of my loved one.

This situation escalated further as I attempted to address these issues with those assigned to assist us. Simple requests—like sweeping the front porch or clearing the ramp used by my grandfather—became monumental challenges. I often found myself stepping in to complete these tasks on my own because they were either poorly executed or outright ignored by those supposed to be providing assistance. It’s incredibly disheartening when you’re paying for services that ultimately require more oversight from you than is acceptable.

As someone who deeply cares about providing quality care for family members in need, this experience led me to contemplate alternative options available in our community. Remarkably, after venturing onto social media platforms like Facebook, I discovered numerous resources and connections that proved far more effective than this service ever could hope to provide. Local community recommendations yielded results significantly better than anything provided by this agency—which speaks volumes about their level of training and commitment.

To illustrate just how dire my search for effective support became; friends and acquaintances began sharing their own horror stories about unreliable caregivers through word of mouth on social media networks. Many had similar complaints regarding negligence and lackadaisical attitudes from caregivers working through established agencies—this sentiment made it abundantly clear that we were not alone in our dissatisfaction with professional services meant for vulnerable individuals seeking help.

In conclusion, based on personal experience coupled with broader community feedback, it's regrettable yet necessary for me to recommend against engaging this particular caregiving service in McPherson—or any other establishment associated with them—to anyone seeking assistance for themselves or loved ones. The burden placed upon family members trying to manage these essential responsibilities shouldn't become compounded by inefficient or ineffective outside help; thus, exploring alternative avenues may very well lead prospective clients toward opportunities where integrity meets reliability—qualities evidently lacking here.

This part of McPherson, Kansas offers a variety of amenities and services that cater to the needs of seniors looking for a peaceful and convenient place to live. With several places of worship nearby, such as Countryside Covenant Church and Grace Bible Church, residents can easily access spiritual support and community engagement. Additionally, there are multiple dining options like La Fogata Mexican Restaurant and Krispy Krunchy Chicken for enjoyable meals out. Medical care is readily available with facilities like Dewitt Family Medicine and McPherson Eye Care in close proximity. The presence of pharmacies like Medical Center Pharmacy and Walmart Pharmacy ensures easy access to medications. For recreation, seniors can enjoy the tranquility of Lakeside Park or explore the culinary delights at cafes like Craft Coffee Parlor and The Dog Bowl. Overall, this part of McPherson provides a well-rounded environment for senior living with a range of conveniences within reach.

Places of Worship

• Countryside Covenant Church (0.3 miles)
• Grace Bible Church (0.4 miles)
• Church of the Brethren (0.5 miles)
• Church of the Nazarene (0.6 miles)
• Shinelight Student Ministry (0.7 miles)
• New Hope Evangelical Church (0.7 miles)
• Grace Lutheran Church (0.8 miles)

Restaurants

• La Fogata Mexican Restaurant Mcpherson (0.5 miles)
• Krispy Krunchy Chicken (0.8 miles)
• Pizza Hut (0.9 miles)
• Domino's Pizza (0.9 miles)
• Freddy's (1.2 miles)
• Shaggy's (1.2 miles)
• Hank's Place (1.2 miles)

Physicians

• Dewitt Family Medicine (0.8 miles)
• Phil Walters, O.D. (0.8 miles)
• Mcpherson Eye Care (0.9 miles)
• Associates In Family Care (0.9 miles)
• Cancer Center Of Kansas (1 miles)
• Hutchinson Clinic (1 miles)
• Wade Gaeddert MD (1 miles)

Transportation

• U-Haul (0.8 miles)
• Mac Cab Taxi (1.6 miles)
• McPherson Airport (2.8 miles)
• Shaw's Taxidermy (4.7 miles)

Pharmacies

• Medical Center Pharmacy (0.9 miles)
• Mathis Pharmacy (1 miles)
• CK Pharmacy - Mcpherson (1.3 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (1.9 miles)
• Auburn Pharmacy (12.9 miles)
• AuBurn Pharmacy (13 miles)

Hospitals

• Mcpherson Memorial Hospital (1 miles)
• Mcpherson Hospital (1 miles)
• Lindsborg Community Hospital (12.9 miles)

Cafes

• Scooters Coffee #349 (1 miles)
• Craft Coffee Parlor (1.3 miles)
• The Dog Bowl (1.3 miles)
• Neighbors Cafe (1.4 miles)
• The White Peac (12.8 miles)
• Old Grind (12.9 miles)
• Blacksmith Coffee Roastery (13 miles)

Parks

• Lakeside Park (1 miles)
• Memorial Park (1.4 miles)
• Wall Bicentennial Park (1.6 miles)
• Athletic Park (1.7 miles)
• McPherson Dog Park (2.5 miles)
• Old Canton City Park (12.3 miles)