Benefits of Home-Senior Care

Pros

• Many clients commend Benefits of Home for their compassion and respect towards both staff and clients, creating a positive atmosphere for care.
• The company is praised for going above and beyond to ensure loved ones receive quality care.
• Several reviewers express gratitude for the attentive and kind caregivers who helped their family members, particularly in challenging situations like dementia care.
• Benefits of Home is recognized for its effective communication and adaptability to changing care needs, ensuring a smooth caregiving experience.
• Clients appreciate the consistency in staffing, allowing their loved ones to build meaningful relationships with caregivers.

Cons

• The caretaker frequently canceled at the last minute and was rude and inconsiderate towards the client’s father.
• The caregiver sent out was less capable than the elderly client, often forgetting basic tasks like closing her car door in the snow.
• One aide was unreliable, often leaving before her scheduled time and not following grocery lists correctly.
• Two out of three aides were described as liars, leading to a lack of trust and a negative experience with the service.
• The company does not know how to safely care for seniors, and their scheduling process is extremely disorganized.
• Many clients reported that Benefits of Home repeatedly did not listen to their requests or keep them informed about caregiver changes.

Review

The experiences shared by clients of Benefits of Home (BOH) present a wide spectrum of feedback, showcasing both commendable care and significant shortcomings. Above all, the company appears to evoke polarizing opinions based on individual interactions with their staff and services. Many users have lauded BOH for its compassionate approach and the quality of care provided to their loved ones, especially in challenging situations like dementia or end-of-life care. The praise tends to emphasize that many caregivers showed genuine concern and empathy toward clients, creating a comforting atmosphere.

One such positive review highlighted a client's immense satisfaction working at BOH, noting how they were treated with respect and kindness from day one. This reviewer pointed out that the staff’s commitment to their clients was particularly noteworthy, as they went above and beyond to ensure that loved ones received exceptional care. Other reviews echoed similar sentiments about the compassion displayed by caregivers who took extra measures to cater to their clients' needs, contributing to an overall sense of security for families entrusting their elders’ care.

However, this optimistic portrayal is juxtaposed sharply against numerous negative accounts detailing frustration with BOH's reliability and organization. Several reviewers reported last-minute cancellations and inconsistent scheduling practices that left them feeling uncertain about who would show up to assist their family members. One user recounted an instance where a caregiver frequently canceled at the last minute while another described caregivers as rude and inconsiderate towards her elderly father. Such experiences paint a troubling picture of BOH's operational efficiency in fulfilling caregiving commitments.

Trust emerges as a recurring theme as several customers expressed disappointment over various aides who failed to adhere to basic caregiving standards or exhibited unprofessional behavior. One reviewer shared a story wherein the assigned caregiver was less capable than the elderly client needing assistance, leading family members to feel more like caretakers than recipients of help themselves. Furthermore, complaints about inadequate grocery shopping—where aides disregarded specific lists—further contributed to mistrust between families and caregivers.

The inconsistency in staffing also raised concerns regarding continuity in care; several users highlighted how caregivers often arrived unaware of specific needs or instructions outlined in briefing books left at homes. This lackluster communication led some reviewers into situations where caregivers were incapable of providing appropriate assistance or had no clear understanding of what tasks needed completing—a substantial drawback when dealing with vulnerable populations requiring attentive support.

In contrast to these brooding accounts stand several strong endorsements praising the professionalism exhibited by management during critical times such as hospice care scenarios or for individuals suffering from severe ailments like dementia. Positive experiences ranged from effective coordination in identifying suitable caregivers tailored for specific client needs to ensuring smooth transitions during caregiver changes without interrupting service delivery. These contrasting narratives speak volumes about internal inconsistencies within Benefits of Home itself; while some aspects shine due through commendable dedication among certain staff members, other elements suffer greatly under organizational inefficiency.

Ultimately, prospective clients must weigh both sides before deciding on Benefits of Home for caregiving services. While there exists undeniable evidence supporting high-quality care provided by dedicated individuals within BOH's ranks—shared amongst those experiencing kindness firsthand—the persistent issues surrounding reliability, miscommunication, and unprofessional conduct point towards chaotic underlying operational structures that could hinder holistic service delivery across varied client situations. Thus far-grounded criticism laced throughout various reviews indicates necessary improvements well-suited toward refining both management practices alongside enhancing employee training regarding best practices tied closely with senior healthcare requirements should be considered vital moving forward if BOH seeks broader community approval whilst continuing fostering meaningful connections between its caregivers and clientele alike.

This part of Lenexa, Kansas offers a variety of amenities that cater to your needs as a senior looking for a comfortable and convenient lifestyle. With several cafes nearby such as Black Dog Coffeehouse and Panera Bread, you can enjoy a relaxing cup of coffee or meal with friends. There are also reputable physicians in the area like College Park Family Care, ensuring you have access to quality healthcare. You can easily fill prescriptions at pharmacies like Hy-Vee Pharmacy or Walgreens. For dining options, you have a choice between diverse restaurants such as BD's Mongolian Grill and Fronteras Mexican Restaurant. Additionally, there are places of worship like Good Shepherd Catholic Church for spiritual fulfillment. Parks such as Shawnee Mission Park provide opportunities for outdoor recreation and relaxation. Nearby theaters like B & B Theatres offer entertainment options, while hospitals like Saint Luke's South Hospital ensure you have access to medical care when needed. Overall, this part of Lenexa offers a well-rounded community with everything you need for a fulfilling senior living experience.

Cafes

• Black Dog Coffeehouse (0.1 miles)
• Panera Bread (1.6 miles)
• Starbucks (2.2 miles)
• Brew Haha Coffeehouse (2.6 miles)
• Panera Bread (2.8 miles)
• Panera Bread (3.4 miles)
• Starbucks (4.2 miles)

Physicians

• College Park Family Care - Lenexa (0.3 miles)
• Retina Associates (0.4 miles)
• Jackson County Pulmonary Medical Group (2.3 miles)
• Shawnee Mission Special Addition Birth Center (2.7 miles)
• AdventHealth Medical Group Primary Care at Shawnee Mission (2.8 miles)
• Kansas City Cancer Center (2.8 miles)
• College Park Specialty Center (2.8 miles)

Pharmacies

• Hy-Vee Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Hy-Vee Pharmacy (2.8 miles)

Restaurants

• BD's Mongolian Grill (1.1 miles)
• Houlihan's (1.3 miles)
• Fronteras Mexican Restaurant (1.3 miles)
• Limitless Brewing (1.5 miles)
• McDonald's (1.9 miles)
• Hayward's Pit Bar-B-Que (1.9 miles)
• Red Door Woodfired Grill (2 miles)

Places of Worship

• Good Shepherd Catholic Church (1.7 miles)
• Lenexa Baptist Church (1.7 miles)
• Overland Park Christian Church (3.5 miles)
• Overland Park Church of Christ (3.9 miles)

Parks

• Shawnee Mission Park (2.8 miles)
• Cherokee Park (2.9 miles)
• Antioch Park (3.7 miles)
• Thomas S. Stoll Dog Park (3.8 miles)
• Shawnee Mission Dog Park (3.9 miles)
• Quivira Park (4.1 miles)
• Nall Hills Park (4.8 miles)

Theaters

• B & B Theatres (3 miles)
• AMC DINE-IN Studio 28 (4.7 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (5.3 miles)
• Saint Luke's South Hospital (5.7 miles)