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3.6 from 63 reviews
5 stars
36
4 stars
2
3 stars
4
2 stars
5
1 stars
16
Overall Review of APS
common20 reviews mention this
Doctors and nurses feel caring
Many residents describe clinicians who listen and take concerns seriously.
Across the reviews, residents and families repeatedly talk about kind, caring doctors and nurses who respond to questions and show patience during visits. Several describe clinicians explaining things clearly and making time, including follow-through on concerns they brought in. A number of reviews also highlight bedside manner and feeling treated with respect when discussing health needs.
caveat10 reviews mention this
Communication can fall short
Residents sometimes report delays or breakdowns when they try to reach the office.
Some reviews describe difficulty contacting the practice by phone and not receiving promised callbacks. Others mention gaps in communication around lab results, prescriptions, or urgent situations, including waiting too long for a response. There are also complaints that front desk or phone interactions felt rude or dismissive, especially when requesting clarification or help with medication needs.
caveat8 reviews mention this
Scheduling and access frustrate
Multiple residents describe long waits, reschedules, or limited appointment availability.
Several reviews mention trouble getting timely appointments, including being told the next available visit is far out. Others describe rescheduled appointments that affected care timing, along with situations where doctors were out sick or an appointment was disrupted on arrival. A recurring complaint is that when schedules slip, the process feels rigid or delays make things harder for families managing health needs.
caveat4 reviews mention this
Billing surprises and add-on charges
Some residents report unexpected charges or unclear billing details.
A few reviews focus on costs that didn’t match what was expected, including an additional charge after an initial quote. Others describe surprise billing tied to imaging being handled differently than they assumed, and some mention unexpectedly high charges for visits or services. Even when a portion was later written off in one case, the reviews emphasize the confusion and the impact of not being informed up front.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Kansas City International (24 miles away)
Nearby Places of Interest
Located in Shawnee Mission, Kansas, this neighborhood offers a convenient and vibrant community for seniors looking to settle down. With a variety of dining options such as Red Door Woodfired Grill, Chick-Fil-A, and Panera Bread nearby, residents can enjoy a mix of casual and upscale dining experiences. There are also several cafes, including Starbucks and Black Dog Coffeehouse, perfect for relaxing with a cup of coffee or meeting friends. For those seeking spiritual fulfillment, there are numerous places of worship within a short distance such as Lenexa Baptist Church and Good Shepherd Catholic Church. Additionally, access to pharmacies like Walgreens and CVS Pharmacy ensures easy access to healthcare services while nearby physicians and medical centers provide quality care for seniors. The neighborhood also boasts several parks like Shawnee Mission Park and Buffalo Meadows Park, ideal for enjoying nature and outdoor activities. With entertainment options like B & B Theatres and AMC DINE-IN Studio 28 close by, residents can enjoy movies and live performances. Overall, this area provides a well-rounded living environment with amenities that cater to the needs of seniors looking for a comfortable and active lifestyle.
Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
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Kansas City International (24 miles away)
Convenient access to cafes, parks, pharmacies, restaurants, places of worship, theaters, and physicians; tranquil living.
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
8 Essential Assistive Devices for Older Adults